Performance problems, Paper and print media on | HP M1120 MFP

Problem	Cause	Solution

More than one sheet feeds at	The media tray might be overloaded.	Remove all media from the tray, and then
one time.		return some of the media to the tray. See Load
		paper and print media on page 35.

	The media might be wrinkled, folded, or	Verify that the media is not wrinkled, folded, or
	damaged.	damaged. Try printing on media from a new or
		different package.

	The media might have been fanned before it	Load media that was not fanned. Loosen ream
	was loaded.	by twisting paper stack.

	Media might be too dry.	Load new paper that was stored properly.

The product does not pull	The product might be in manual feed mode.	● If Manual feed appears on the product
media from the media input		control-panel display, press OK to print
tray.		the job.
		● Verify that the product is not in manual
		feed mode and print your job again.

	The pickup roller might be dirty or damaged.	Contact HP. See www.hp.com/support/
		LJM1120 or the support flyer that came in the
		product box.

The paper-length adjustment control in tray 1 is set at a length that is greater than the media size.

Adjust the paper-length adjustment control to the correct length.

Performance problems

Try the tips in this section if pages exit the product, but have nothing printed on them, or when the product does not print any pages.

Problem	Cause	Solution

Pages print but are totally blank.

The sealing tape might still be in the print	Verify that the sealing tape has been
cartridge.	completely removed from the print cartridge.

The document might contain blank pages.	Check the document that you are printing to
	see if content appears on all of the pages.

The product might be malfunctioning.	To check the product, print a configuration
	page.

Certain media types can slow the print job.	Print on a different type of media.

ENWW	Solve image-quality problems 95

Image 105

HP M1120 MFP manual Performance problems, Paper and print media on

Contents

HP LaserJet M1120 MFP Series Page HP LaserJet M1120 MFP Series Trademark Credits Copyright and License Table of contents Connectivity Paper and print mediaPrint tasks Copy ScanManage and maintain the product Problem solve Appendix a Accessories and ordering informationAppendix B Service and support Appendix D Regulatory information Appendix C Specifications131 133 Viii Product basics Base models Network models Product comparison Product features Product walkaround Front viewBack view Serial number and model number location Interface ports Advanced installation Easy installation for WindowsSupported operating systems Supported product software Macintosh software Supported printer drivers Enww Control panel Control-panel walkaround Setup/OK button Use the control-panel menus Control-panel menusControl-panel main menus Menu item Sub-menu item Description Menu Item Description Software for Windows Priority for print settings Supported operating systems for WindowsPrinter driver Open the printer driver and change the print settings Operating System To change the settings for allTo change the device Remove software for Windows Software installation types for Windows Embedded Web server network models only Supported utilities for WindowsStatus Alerts software Other Windows components and utilities Enww Use the product with Macintosh Change printer-driver settings for Macintosh Priority for print settings for MacintoshSoftware for Macintosh Supported operating systems for Macintosh Software installation types for Macintosh Install Macintosh software for direct connections USBInstall Macintosh software for networks network models only Embedded Web server network models only Supported utilities for Macintosh Create and use printing presets in Macintosh Use features in the Macintosh printer driverPrint Resize documents or print on a custom paper size Print multiple pages on one sheet of paper in Macintosh Use the Services menu Scanning tasks Scan from the product and HP Director MacintoshUse page-by-page scanning Scan to file Enww Connectivity Connect the product directly to a computer with USB Install the software for the network product Install the product on a network network models onlySupported network protocols Connect the product to the network Enww Paper and print media Understand paper and print media use Supported paper and print media sizes Size Dimensions Priority input tray Tray Media type Special paper or print media guidelines Load paper and print media Priority input trayTray Configure trays for copy jobs Configure trays Print tasks Supported paper types and tray capacity Change the print driver to match the media type and size Windows Get help for any print option Cancel a print job Change print-quality settings Create bookletsChange print density Print on special media Print a blank first Use different paper and print covers Select a paper size Resize documentsSelect a paper source Select a paper type Set the print orientation Use watermarksSave toner On the Finishing tab, select Print on Both Sides Manually Print on both sides of the paper duplex printing Print on both sides of the paper duplex printing Print multiple pages on one sheet of paper in Windows Economy settings EconoModeArchive print Enww Copy Use copy Load originalsOne-touch copy Multiple copies Adjust the default copy size Cancel a copy jobReduce or enlarge copies Reduce or enlarge copies for the current job Reduction/enlargement settings Copy settingsAdjust the copy quality for the current job Adjust the default copy quality Adjust the lighter/darker contrast setting Clean the scanner glassAdjust the lighter/darker setting for the current job Adjust the default lighter/darker setting Change copy job print density Define custom copy settingsCopy onto media of different types and sizes Print or copy edge-to-edge Restore the copy-settings defaults Change the default media-size settingChange the default media-type setting Copy a book Copy photos Duplex two-sided copy jobsCopy a two-sided original to a one-sided document Copying a two-sided original to a two-sided document Scan Scan by using other software Scan by using HP LaserJet Scan WindowsLoad originals for scanning Use scan Scan from a TWAIN-compliant program Canceling a scan jobScan from a WIA-compliant program Windows XP and Vista only Readiris Scan settings Scanner resolution and colorScan file format Clean the scanner glass Resolution and color guidelinesSetting Recommended use Scan quality Enww Scan a book Scan a photo Manage and maintain the product Configuration Description How to printInformation pages Menu map Features Security featuresEmbedded Web server network models only Secure the embedded Web server Check and order supplies Manage suppliesStore supplies HP policy on non-HP supplies Recycle supplies Replace suppliesRedistribute toner Print cartridge Enww Clean the product Clean the paper pathClean the lid backing Clean the exterior Firmware updates Problem solve Step Verification step Possible problems Solutions Number Problem-solving checklist Does the product scan to the computer? Alert and warning messages Control-panel messagesAlert and warning message tables Control panel message Description Recommended action Critical error message-tables Critical error messagesFuser Error Turn off then on Scanner Error 54.1C ErrorEngine comm. Error Control-panel display problems Clear jamsCauses of jams Clear jams from the input-tray areas Where to look for jams Clear jams Enww Clear jams from the output bin Clear jams from the print-cartridge area Avoid repeated jams Print problems Solve image-quality problemsPrint quality problems General print-quality issues AaBbCc See Print cartridge on Print-media guidelines Media-handling problems Solve print-media problems Paper and print media on Performance problems Prevent copy problems Copy problemsClick Set as Default Printer Open the Printers or Printers and Faxes Image problems See Load paper and print media Copies are blank Sealing tape might not have been Scan problems Solve scanned-image problemsProblem Cause Enww Print-quality checklist Scan-quality problemsPrevent scan-quality problems Solve scan-quality problems Enww Solve direct-connection problems Solve connectivity problemsNetwork problems network models only Resolve communication problems with the network Ping Solve software problems Solve common Windows problemsSolve common Macintosh problems Hardware troubleshooting Software troubleshooting Enww Accessories and ordering information Cable and interface accessories SuppliesProduct name Description Part number Hewlett-Packard limited warranty statement Service and support Customer self repair warranty service Print cartridge limited warranty statement HP service agreements Online ServicesHP Customer Care HP support and information for Macintosh computers HP Customer Care HP maintenance agreements Extended warrantyRepacking the device Specifications Physical specifications Electrical specificationsPower consumption Sound Power Level Declared per ISO 9296 Environmental specificationsAcoustic emissions Recommended Operating Storage Enww Regulatory information Environmental product stewardship program FCC compliance HP LaserJet print supplies PlasticsReturn and recycling instructions United States and Puerto Rico Paper Material Safety Data Sheet Msds For more informationMaterial restrictions Non-US returns Enww Declaration of Conformity Declaration of conformity Laser safety Safety statementsCanadian DOC regulations EMI statement Korea Laser statement for Finland Substances table China六价铬 CrVI 溴溴苯 PBB Enww Enww Glossary Enww Index Enww PPC Enww WIA Msds Page CB537-90946* *CB537-90946