Scanner Error, 54.1C Error, Engine comm. Error | HP M1120 MFP

Control panel message	Description	Recommended action

		If a surge protector is being used, remove it.
		Plug the product directly into the wall socket.
		Use the power switch to turn the product on.
		If the error persists, contact HP. See
		www.hp.com/support/LJM1120 or the
		support flyer that came in the product box.

52 Scanner Error	The product has experienced a scanner	Turn off the power by using the power switch,
Turn off then on	error.	wait at least 30 seconds, and then turn on the
Turn off then on		power and wait for the product to initialize.
		If a surge protector is being used, remove it.
		Plug the product directly into the wall socket.
		Use the power switch to turn the product on.
		If the error persists, contact HP. See
		www.hp.com/support/LJM1120 or the
		support flyer that came in the product box.

54.1C Error	The product has experienced an internal	Turn off the power by using the power switch,
Turn off then on	hardware error.	wait at least 30 seconds, and then turn on the
Turn off then on		power and wait for the product to initialize.
		If a surge protector is being used, remove it.
		Plug the product directly into the wall socket.
		Use the power switch to turn the product on.
		If the error persists, contact HP. See
		www.hp.com/support/LJM1120 or the
		support flyer that came in the product box.

Engine comm. Error	The product has experienced an internal	1. Turn off the power by using the power
	hardware error.		switch, and then wait at least 30
			seconds.
		2.	If a surge protector is being used,
			remove it. Plug the product directly into
			the wall socket.
		3.	Turn on the power and wait for the
			product to initialize.

If the error persists, contact HP. See www.hp.com/support/LJM1120 or the support flyer that came in the product box.

82 Chapter 11 Problem solve

ENWW

Image 92

HP M1120 MFP manual Scanner Error, 54.1C Error, Engine comm. Error

Contents

HP LaserJet M1120 MFP Series Page HP LaserJet M1120 MFP Series Copyright and License Trademark Credits Table of contents Print tasks ConnectivityPaper and print media Manage and maintain the product CopyScan Appendix B Service and support Problem solveAppendix a Accessories and ordering information Appendix C Specifications Appendix D Regulatory information131 133 Viii Product basics Product comparison Base models Network models Product features Back view Product walkaroundFront view Interface ports Serial number and model number location Easy installation for Windows Advanced installationSupported operating systems Supported product software Supported printer drivers Macintosh software Enww Control panel Setup/OK button Control-panel walkaround Control-panel menus Use the control-panel menusControl-panel main menus Menu item Sub-menu item Description Menu Item Description Software for Windows Printer driver Priority for print settingsSupported operating systems for Windows To change the device Open the printer driver and change the print settingsOperating System To change the settings for all Software installation types for Windows Remove software for Windows Supported utilities for Windows Embedded Web server network models onlyStatus Alerts software Other Windows components and utilities Enww Use the product with Macintosh Priority for print settings for Macintosh Change printer-driver settings for MacintoshSoftware for Macintosh Supported operating systems for Macintosh Install Macintosh software for networks network models only Software installation types for MacintoshInstall Macintosh software for direct connections USB Supported utilities for Macintosh Embedded Web server network models only Use features in the Macintosh printer driver Create and use printing presets in MacintoshPrint Resize documents or print on a custom paper size Use the Services menu Print multiple pages on one sheet of paper in Macintosh Scan from the product and HP Director Macintosh Scanning tasksUse page-by-page scanning Scan to file Enww Connectivity Connect the product directly to a computer with USB Install the product on a network network models only Install the software for the network productSupported network protocols Connect the product to the network Enww Paper and print media Understand paper and print media use Size Dimensions Priority input tray Tray Supported paper and print media sizes Special paper or print media guidelines Media type Tray Load paper and print mediaPriority input tray Configure trays Configure trays for copy jobs Print tasks Change the print driver to match the media type and size Supported paper types and tray capacity Get help for any print option Windows Cancel a print job Change print density Change print-quality settingsCreate booklets Print on special media Use different paper and print covers Print a blank first Resize documents Select a paper sizeSelect a paper source Select a paper type Save toner Set the print orientationUse watermarks Print on both sides of the paper duplex printing On the Finishing tab, select Print on Both Sides Manually Print on both sides of the paper duplex printing Print multiple pages on one sheet of paper in Windows Archive print Economy settingsEconoMode Enww Copy Load originals Use copyOne-touch copy Multiple copies Cancel a copy job Adjust the default copy sizeReduce or enlarge copies Reduce or enlarge copies for the current job Copy settings Reduction/enlargement settingsAdjust the copy quality for the current job Adjust the default copy quality Clean the scanner glass Adjust the lighter/darker contrast settingAdjust the lighter/darker setting for the current job Adjust the default lighter/darker setting Define custom copy settings Change copy job print densityCopy onto media of different types and sizes Print or copy edge-to-edge Change the default media-type setting Restore the copy-settings defaultsChange the default media-size setting Copy a book Copy a two-sided original to a one-sided document Copy photosDuplex two-sided copy jobs Copying a two-sided original to a two-sided document Scan Scan by using HP LaserJet Scan Windows Scan by using other softwareLoad originals for scanning Use scan Canceling a scan job Scan from a TWAIN-compliant programScan from a WIA-compliant program Windows XP and Vista only Readiris Scan file format Scan settingsScanner resolution and color Resolution and color guidelines Clean the scanner glassSetting Recommended use Scan quality Enww Scan a book Scan a photo Manage and maintain the product Description How to print ConfigurationInformation pages Menu map Security features FeaturesEmbedded Web server network models only Secure the embedded Web server Manage supplies Check and order suppliesStore supplies HP policy on non-HP supplies Replace supplies Recycle suppliesRedistribute toner Print cartridge Enww Clean the lid backing Clean the productClean the paper path Firmware updates Clean the exterior Problem solve Problem-solving checklist Step Verification step Possible problems Solutions Number Does the product scan to the computer? Control-panel messages Alert and warning messagesAlert and warning message tables Control panel message Description Recommended action Critical error messages Critical error message-tablesFuser Error Turn off then on Engine comm. Error Scanner Error54.1C Error Causes of jams Control-panel display problemsClear jams Where to look for jams Clear jams from the input-tray areas Clear jams Enww Clear jams from the output bin Clear jams from the print-cartridge area Avoid repeated jams Solve image-quality problems Print problemsPrint quality problems General print-quality issues AaBbCc See Print cartridge on Media-handling problems Print-media guidelines Solve print-media problems Performance problems Paper and print media on Copy problems Prevent copy problemsClick Set as Default Printer Open the Printers or Printers and Faxes Image problems See Load paper and print media Copies are blank Sealing tape might not have been Problem Cause Scan problemsSolve scanned-image problems Enww Scan-quality problems Print-quality checklistPrevent scan-quality problems Solve scan-quality problems Enww Solve connectivity problems Solve direct-connection problemsNetwork problems network models only Resolve communication problems with the network Ping Solve common Macintosh problems Solve software problemsSolve common Windows problems Software troubleshooting Hardware troubleshooting Enww Accessories and ordering information Product name Description Part number Cable and interface accessoriesSupplies Service and support Hewlett-Packard limited warranty statement Customer self repair warranty service Print cartridge limited warranty statement Online Services HP service agreementsHP Customer Care HP support and information for Macintosh computers HP Customer Care Repacking the device HP maintenance agreementsExtended warranty Specifications Power consumption Physical specificationsElectrical specifications Environmental specifications Sound Power Level Declared per ISO 9296Acoustic emissions Recommended Operating Storage Enww Regulatory information FCC compliance Environmental product stewardship program Plastics HP LaserJet print suppliesReturn and recycling instructions United States and Puerto Rico Material Safety Data Sheet Msds For more information PaperMaterial restrictions Non-US returns Enww Declaration of conformity Declaration of Conformity Safety statements Laser safetyCanadian DOC regulations EMI statement Korea 六价铬 CrVI 溴溴苯 PBB Laser statement for FinlandSubstances table China Enww Enww Glossary Enww Index Enww PPC Enww WIA Msds Page CB537-90946* *CB537-90946