HP M1120 MFP manual Media-handling problems, Print-media guidelines

Models: M1120 MFP

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Problem

Cause

Solution

 

 

 

 

 

The printed page contains

The media might be loaded incorrectly or the

Turn over the stack of paper in the input tray,

wrinkles or creases.

input tray might be too full.

or try rotating the paper 180° in the input

 

 

 

 

tray.

 

 

 

 

Verify that the media is loaded correctly and

 

 

 

 

that the media guides are not too tight or too

 

 

 

 

loose against the stack. See Load paper

 

 

 

 

and print media on page 35.

 

 

 

 

 

 

 

 

The media might not meet HP specifications.

Use a different paper, such as high-quality

 

 

 

 

paper that is intended for laser printers.

 

 

 

 

 

 

 

 

Air pockets inside envelopes can cause them

Remove the envelope, flatten it, and try

 

 

 

to wrinkle.

printing again.

 

 

 

 

 

Toner appears around the printed

The media might be loaded incorrectly.

Turn over the stack of paper in the tray.

characters.

 

 

If large amounts of toner have scattered

Use a different paper, such as high-quality

 

 

 

 

 

 

around the characters, the paper might have

paper that is intended for laser printers.

 

 

 

 

 

 

high resistivity.

 

 

 

 

 

 

 

 

 

 

 

An image that appears at the top of the page (in solid black) repeats farther down the page (in a gray field).

Software settings might affect image printing.

In your software program, change the tone (darkness) of the field in which the repeated image appears.

In your software program, rotate the whole page 180° to print the lighter image first.

The order of images printed might affect printing.

Change the order in which the images are printed. For example, have the lighter image at the top of the page, and the darker image farther down the page.

A power surge might have affected the product.

If the defect occurs later in a print job, turn the product off for 10 minutes, and then turn on the product to restart the print job.

Media-handling problems

Use the information in this section when the product experiences media-handling problems.

Print-media guidelines

For best results, make sure that the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, staples, and curled or bent edges.

For best-quality printing, use a smooth type of paper. Generally, smoother media produces better results. .

If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the package of paper.

ENWW

Solve image-quality problems 93

Page 103
Image 103
HP M1120 MFP manual Media-handling problems, Print-media guidelines