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HP M1120 MFP manual Problem solve

Models: M1120 MFP

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Page 87

11 Problem solve

●Problem-solving checklist

●Control-panel messages

●Control-panel display problems

●Clear jams

●Solve image-quality problems

●Solve connectivity problems

●Solve software problems

ENWW

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Image 87

HP M1120 MFP manual Problem solve

Contents

HP LaserJet M1120 MFP Series Page HP LaserJet M1120 MFP Series Trademark Credits Copyright and LicenseTable of contents Connectivity Paper and print mediaPrint tasks Copy ScanManage and maintain the product Problem solve Appendix a Accessories and ordering informationAppendix B Service and support 133 Appendix C SpecificationsAppendix D Regulatory information 131Viii Product basics Base models Network models Product comparisonProduct features Product walkaround Front viewBack view Serial number and model number location Interface portsSupported product software Easy installation for WindowsAdvanced installation Supported operating systemsMacintosh software Supported printer driversEnww Control panel Control-panel walkaround Setup/OK buttonMenu item Sub-menu item Description Control-panel menusUse the control-panel menus Control-panel main menusMenu Item Description Software for Windows Priority for print settings Supported operating systems for WindowsPrinter driver Open the printer driver and change the print settings Operating System To change the settings for allTo change the device Remove software for Windows Software installation types for WindowsOther Windows components and utilities Supported utilities for WindowsEmbedded Web server network models only Status Alerts softwareEnww Use the product with Macintosh Supported operating systems for Macintosh Priority for print settings for MacintoshChange printer-driver settings for Macintosh Software for MacintoshSoftware installation types for Macintosh Install Macintosh software for direct connections USBInstall Macintosh software for networks network models only Embedded Web server network models only Supported utilities for MacintoshResize documents or print on a custom paper size Use features in the Macintosh printer driverCreate and use printing presets in Macintosh PrintPrint multiple pages on one sheet of paper in Macintosh Use the Services menuScan to file Scan from the product and HP Director MacintoshScanning tasks Use page-by-page scanningEnww Connectivity Connect the product directly to a computer with USB Connect the product to the network Install the product on a network network models onlyInstall the software for the network product Supported network protocolsEnww Paper and print media Understand paper and print media use Supported paper and print media sizes Size Dimensions Priority input tray TrayMedia type Special paper or print media guidelinesLoad paper and print media Priority input trayTray Configure trays for copy jobs Configure traysPrint tasks Supported paper types and tray capacity Change the print driver to match the media type and sizeWindows Get help for any print optionCancel a print job Change print-quality settings Create bookletsChange print density Print on special media Print a blank first Use different paper and print coversSelect a paper type Resize documentsSelect a paper size Select a paper sourceSet the print orientation Use watermarksSave toner On the Finishing tab, select Print on Both Sides Manually Print on both sides of the paper duplex printingPrint on both sides of the paper duplex printing Print multiple pages on one sheet of paper in Windows Economy settings EconoModeArchive print Enww Copy Multiple copies Load originalsUse copy One-touch copyReduce or enlarge copies for the current job Cancel a copy jobAdjust the default copy size Reduce or enlarge copiesAdjust the default copy quality Copy settingsReduction/enlargement settings Adjust the copy quality for the current jobAdjust the default lighter/darker setting Clean the scanner glassAdjust the lighter/darker contrast setting Adjust the lighter/darker setting for the current jobPrint or copy edge-to-edge Define custom copy settingsChange copy job print density Copy onto media of different types and sizesRestore the copy-settings defaults Change the default media-size settingChange the default media-type setting Copy a book Copy photos Duplex two-sided copy jobsCopy a two-sided original to a one-sided document Copying a two-sided original to a two-sided document Scan Use scan Scan by using HP LaserJet Scan WindowsScan by using other software Load originals for scanningReadiris Canceling a scan jobScan from a TWAIN-compliant program Scan from a WIA-compliant program Windows XP and Vista onlyScan settings Scanner resolution and colorScan file format Scan quality Resolution and color guidelinesClean the scanner glass Setting Recommended useEnww Scan a book Scan a photo Manage and maintain the product Menu map Description How to printConfiguration Information pagesSecure the embedded Web server Security featuresFeatures Embedded Web server network models onlyHP policy on non-HP supplies Manage suppliesCheck and order supplies Store suppliesPrint cartridge Replace suppliesRecycle supplies Redistribute tonerEnww Clean the product Clean the paper pathClean the lid backing Clean the exterior Firmware updatesProblem solve Step Verification step Possible problems Solutions Number Problem-solving checklistDoes the product scan to the computer? Control panel message Description Recommended action Control-panel messagesAlert and warning messages Alert and warning message tablesTurn off then on Critical error messagesCritical error message-tables Fuser ErrorScanner Error 54.1C ErrorEngine comm. Error Control-panel display problems Clear jamsCauses of jams Clear jams from the input-tray areas Where to look for jamsClear jams Enww Clear jams from the output bin Clear jams from the print-cartridge area Avoid repeated jams General print-quality issues Solve image-quality problemsPrint problems Print quality problemsAaBbCc See Print cartridge on Print-media guidelines Media-handling problemsSolve print-media problems Paper and print media on Performance problemsOpen the Printers or Printers and Faxes Copy problemsPrevent copy problems Click Set as Default PrinterImage problems See Load paper and print media Copies are blank Sealing tape might not have been Scan problems Solve scanned-image problemsProblem Cause Enww Solve scan-quality problems Scan-quality problemsPrint-quality checklist Prevent scan-quality problemsEnww Resolve communication problems with the network Solve connectivity problemsSolve direct-connection problems Network problems network models onlyPing Solve software problems Solve common Windows problemsSolve common Macintosh problems Hardware troubleshooting Software troubleshootingEnww Accessories and ordering information Cable and interface accessories SuppliesProduct name Description Part number Hewlett-Packard limited warranty statement Service and supportCustomer self repair warranty service Print cartridge limited warranty statement HP support and information for Macintosh computers Online ServicesHP service agreements HP Customer CareHP Customer Care HP maintenance agreements Extended warrantyRepacking the device Specifications Physical specifications Electrical specificationsPower consumption Recommended Operating Storage Environmental specificationsSound Power Level Declared per ISO 9296 Acoustic emissionsEnww Regulatory information Environmental product stewardship program FCC complianceUnited States and Puerto Rico PlasticsHP LaserJet print supplies Return and recycling instructionsNon-US returns Material Safety Data Sheet Msds For more informationPaper Material restrictionsEnww Declaration of Conformity Declaration of conformityEMI statement Korea Safety statementsLaser safety Canadian DOC regulationsLaser statement for Finland Substances table China六价铬 CrVI 溴溴苯 PBB Enww Enww Glossary Enww Index Enww PPC Enww WIA Msds Page CB537-90946* *CB537-90946