Appendix B Troubleshooting

Appendix B: Troubleshooting

This section provides useful information to help you resolve any difficulty you might have with your StorPoint CD, namely:

Problem	See ...
The front panel indicators	page 129

Restoring the factory default settings	page 131

Running a diagnostic test	page 133

Errors when accessing the StorPoint CD or an inserted disc	page 134

Errors when Writing Data to a Disc	page 136

Low transfer rates when using disc changers	page 135

Problems connecting to the StorPoint CD in a PureIP environment	page 137

Problems running CD-ROM software	page 137

Difficulties locating the StorPoint CD in NetWare	page 137

Insufficient access rights in NetWare NDS	page 138

Name resolution problems in Windows (SMB)	page 139

Problems locating the domain controller in Windows) SMB	page 140

Notes: ❏ You will find more useful information such as technical notes and support FAQs on the Axis Support Web at http://www.axis.com/techsup/.

❏You can also go to the StorPoint CD’s Support page, to solve any problems you may have seeing your devices and discs in your StorPoint CD, finding your StorPoint CD in the network or installing your StorPoint CD in NetWare. From this web page you can also produce a Server Report which includes technical information about your StorPoint CD.

❏To receive update information about Axis products, services and software updates by e-mail, you can subscribe to the AxisNews mailing list at http://www.axis.com/services/axisnews.htm

128	AXIS StorPoint CD E100 User’s Manual

CD E100 specifications

The Axis Communications CD E100 is a cutting-edge network video door station designed to enhance security and accessibility for residential and commercial properties. This innovative device combines video surveillance and intercom functionality, making it an essential component of modern security systems.

One of the standout features of the CD E100 is its high-definition video quality. The device is equipped with a 2 megapixel sensor that delivers crisp and clear video footage, ensuring that users can easily identify visitors at their doorstep. The wide-angle lens provides a 180-degree field of view, reducing blind spots and allowing for better overall surveillance coverage.

The CD E100 is also designed to withstand various environmental conditions, boasting an IP66 rating for weather resistance. This means it can operate effectively in rain, snow, and extreme temperatures, making it a reliable choice for outdoor installations. Additionally, the door station's robust materials protect it from vandalism and tampering, ensuring durability and longevity.

One of the key technologies integrated into the CD E100 is Power over Ethernet (PoE). This allows the device to receive power and data through a single network cable, simplifying installation and reducing clutter. PoE capability ensures that users can easily install the device in locations where standard power outlets may not be available.

The CD E100 also features two-way audio functionality, which allows users to communicate with visitors in real-time. This feature is particularly beneficial for enhanced security, as it enables property owners to speak to individuals at their door without needing to open it. The integrated microphone and speaker provide clear audio quality, ensuring effective communication.

Smart technology is also a highlight of the CD E100, supporting remote access via mobile devices. Users can monitor their entry points in real-time through the Axis Companion app or any compatible video management software. This feature not only enhances security but also provides convenience for users, as they can respond to visitors even when they are not home.

Overall, the Axis Communications CD E100 is a versatile and reliable video door station that combines advanced technology with user-friendly features. Its high-quality video, robust construction, and smart capabilities make it an excellent choice for those looking to enhance their security systems while maintaining ease of use.

Axis Communications CD E100 user manual Appendix B Troubleshooting, Problem See

Models: CD E100

Appendix B Troubleshooting

Problem

See ...

CD E100 specifications