Appendix B: Troubleshooting

Config.ini To restore the defaults settings using the config.ini file:

1.Locate the config.ini file using your standard file manager tool. You will find it in the Root/System/ServerProperties folder.

2.Use your preferred text editor and change the Factory Defaults parameter to configuration, volumeProperties or all. You will find the Factory Defaults parameter under the [Server] section.

3.Change the Restart parameter to yes. You will find the Restart parameter under the [Server] section.

4.Save the config.ini file.

The factory default setting will now be restored and the StorPoint CD will automatically restart.

Push Button To restore the default settings using the Push button:

1.Shut down the StorPoint CD.

2.Use a thin object, e.g. a pen to press and hold the Push button.

3.Switch on the StorPoint CD.

4.Wait until the Status indicator flashes yellow (one flash/second).

5.Let go of the button at least two seconds.

6.Press and hold the Push button again until the Status indicator shows a steady yellow light. This may take 5-6 seconds.

Push button

7.Restart the StorPoint CD by switching the server off and on. The StorPoint CD is now reset to factory default settings.

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CD E100 specifications

The Axis Communications CD E100 is a cutting-edge network video door station designed to enhance security and accessibility for residential and commercial properties. This innovative device combines video surveillance and intercom functionality, making it an essential component of modern security systems.

One of the standout features of the CD E100 is its high-definition video quality. The device is equipped with a 2 megapixel sensor that delivers crisp and clear video footage, ensuring that users can easily identify visitors at their doorstep. The wide-angle lens provides a 180-degree field of view, reducing blind spots and allowing for better overall surveillance coverage.

The CD E100 is also designed to withstand various environmental conditions, boasting an IP66 rating for weather resistance. This means it can operate effectively in rain, snow, and extreme temperatures, making it a reliable choice for outdoor installations. Additionally, the door station's robust materials protect it from vandalism and tampering, ensuring durability and longevity.

One of the key technologies integrated into the CD E100 is Power over Ethernet (PoE). This allows the device to receive power and data through a single network cable, simplifying installation and reducing clutter. PoE capability ensures that users can easily install the device in locations where standard power outlets may not be available.

The CD E100 also features two-way audio functionality, which allows users to communicate with visitors in real-time. This feature is particularly beneficial for enhanced security, as it enables property owners to speak to individuals at their door without needing to open it. The integrated microphone and speaker provide clear audio quality, ensuring effective communication.

Smart technology is also a highlight of the CD E100, supporting remote access via mobile devices. Users can monitor their entry points in real-time through the Axis Companion app or any compatible video management software. This feature not only enhances security but also provides convenience for users, as they can respond to visitors even when they are not home.

Overall, the Axis Communications CD E100 is a versatile and reliable video door station that combines advanced technology with user-friendly features. Its high-quality video, robust construction, and smart capabilities make it an excellent choice for those looking to enhance their security systems while maintaining ease of use.
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