104 en AppendixVideoJet X10 SN

8.2

General Malfunctions

 

 

 

 

 

 

 

 

Malfunction

Possible causes

Recommended solution

 

 

 

 

 

 

 

No connection between

Incorrect cable connections.

Check all cables, plugs,

 

 

the unit and terminal

 

contacts, terminals and

 

 

program.

 

connections.

 

 

 

 

 

 

 

 

The computer's serial interface

Check the other serial interface.

 

 

 

is not connected.

 

 

 

 

 

 

 

 

 

Interface parameters do not

If necessary select a different

 

 

 

match.

interface and make sure that the

 

 

 

 

computer's interface parameters

 

 

 

 

match those of the unit. Try the

 

 

 

 

following standard parameters:

 

 

 

 

19,200 baud, 8 data bits, no

 

 

 

 

parity, 1 stop bit. Next,

 

 

 

 

disconnect the unit from the

 

 

 

 

power supply and reconnect it

 

 

 

 

again after a few seconds.

 

 

 

 

 

 

 

No image transmission to

Camera error.

Connect local monitor to the

 

 

remote station.

 

camera and check the camera

 

 

 

 

function.

 

 

 

 

 

 

 

 

Faulty cable connections.

Check all cables, plugs, contacts

 

 

 

 

and connections.

 

 

 

 

 

 

 

No connection

The unit's configuration.

Check all configuration

 

 

established, no image

 

parameters.

 

 

transmission.

 

 

 

 

Faulty installation.

Check all cables, plugs, contacts

 

 

 

 

and connections.

 

 

 

 

 

 

 

 

Wrong IP address.

Check the IP addresses

 

 

 

 

(terminal program).

 

 

 

 

 

 

 

 

Faulty data transmission within

Check the data transmission

 

 

 

the LAN.

with ping.

 

 

 

 

 

 

 

 

The maximum number of

Wait until there is a free

 

 

 

connections has been reached.

connection and then call the

 

 

 

 

sender again.

 

 

 

 

 

 

 

No audio transmission to

Hardware fault.

Check that all connected audio

 

 

remote station.

 

units are operating correctly.

 

 

 

 

 

 

 

 

Faulty cable connections.

Check all cables, plugs, contacts

 

 

 

 

and connections.

 

 

 

 

 

 

 

 

Incorrect configuration.

Check audio parameters on the

 

 

 

 

Audio configuration and

 

 

 

 

LIVEPAGE Functions pages.

 

 

 

 

 

 

 

 

The audio voice connection is

Wait until the connection is free

 

 

 

already in use by another

and then call the sender again.

 

 

 

receiver.

 

 

 

 

 

 

DOC V4.0 2009.06

Installation and Operating Manual

Bosch Security Systems

Page 104
Image 104
Bosch Appliances X10 SN General Malfunctions, Malfunction Possible causes Recommended solution, Livepage Functions pages