229, Document Jam | Brother MFC 7150C guide

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E	229
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E

Document Jam

If the original document is jammed, follow the steps as below.

Control

Panel

Cover

1Remove any paper from the document feeder that is not jammed.

2Lift the control panel cover.

3Pull the jammed document out toward the front of the MFC.

4Close the control panel cover.

5Press Stop .

Image 244

Brother MFC 7150C owner manual 229, Document Jam

Contents

MFC 7150C MFC 7160C If You Need to Call Customer Service For Customer Service Fax-Back SystemBrother on the World Wide Web Brother Bulletin Board Ordering Accessories and Supplies Description Table of Contents B L E O F C O N T E N T S Composing Your Own Comments Contrast Printing Vii Viii As Printer PC Printing Faxing with NetCentricTM FaxStorm Automatic E-mail Printing For Windows 95 and 98 Only Xii Xiii UsingThis Manual Finding Information Test Sheet Procedures For USA Only About Fax MachinesFax Tones and Handshake USA 1-908-685-9283 fax ECM Error Correction Mode MFC 7150C Control Panel Overview MFC 715OC MFC 7160C Control Panel Overview 716OC A P T E R O N E MFC Setup and Connections Packing List Make sure you have the following items No ! no ! no Choosing a Location Assembly Connect the power cordSET Cartridges Offline PLS Open Cover Connect the handset Attach the document wire extension Attach the paper tray to the paper output slot Attach the document tray Pull out the plastic extension of the document tray Adjust the guides to fit the paper width Installing the Ink Cartridges Remove the yellow shipping cover by lifting it up and out Did YOU Change BLCK?1.YES 2.NO Print OK? 1.YES 2.NO Roll Over Phone Lines Special Line ConsiderationsTwo-Line Phone System Converting Telephone Wall Outlets Multi-Line Connections PBX Connecting an External Telephone Answering Device TAD Custom Features on a Single LineSequence Connections Connecting an External TelephoneOutgoing Message OGM A P T E R T W O Mode BP36CL for letter About Brother Paper Paper Specifications for Casette and Manual Feed Slot Print Area Paper Size A P T E R T H R E E Function Mode User-Friendly ProgrammingFAX Printer Copy Video Then press Alternating Displays Function Selection TableFAX NO. & Start Scan Ready Copy Press Copy Function Description Remaining Jobs Interrupt Printer Functions Copy Functions Getting Started Setting Dialing Mode Tone/PulseDIALINGTONE? DIALINGPULSE? Setting Date and Time Setting Station ID Entering Text NameIf you want to enter a blank space, press twice For = ? @ For Setting Beeper Volume Setting the Handset VolumeSetting the Speaker Volume For MFC 7160C Only Operations can still be controlled using Setting the Ring Volume Delayed TimerMemory Storage Enter & SET Setting the Select Answer Mode Basic Receiving Operations To select or change your Answer Mode Setting Ring DelayMode Light How it works When to use it TAD Setting F/T Ring Time For FAX/TEL Mode Only Ring TIME20 SEC Easy Receive Record F/T OGM FAX/TEL Outgoing Message For MFC 7160C OnlyPressing Printing a Reduced Incoming Document ReductionRecommended Reductions Press Function , 1 , 2 , 5 . The screen displays Paper Setting Paper SizeChange Reduction 1.YES 2.NO For FAX/TEL Mode Only Advanced Receiving OperationsOperation from Extension Telephone Changing Remote Codes Printing a Fax in Memory For MFC 7150C Only PollingRemote ACT.ON? FAX RECEIVE*51 Setting Up Polling Receive Polling RXOFF?Enter FAX no Online Press Start KEY Screen displays Setting Up Sequential Polling Receive Polling RXON?Accepted Online Dialing Online Canceling a Scheduled Job To cancel another job, return to Step Press Stop to exitDistinctive Ringing Remaining Jobs DISTINCTIVEOFF? DISTINCTIVESET? Press Set when the screen displays Distinctiveset ?Registering the Distinctive Ringing Pattern Caller ID Viewing Caller ID ListPress Exit Printing Caller ID List Clearing a Caller ID Stored in MemoryPress or to select Print REPORT? Press Set Press Start Setup Before You Begin Resolution ADF Automatic Document Feeder Dual Access Manual TransmissionAutomatic Transmission Manual and Automatic Fax Redial Canceling Jobs in Memory Real Time TransmissionChecking Job Status Real Time TX Basic Sending Operations Composing Electronic CoverComment OFF Please Call Urgent Confidential Function , 1 , 3 , 1 , the number of pages remains blank Comment OFF Please Call Urgent Confidential User Defined Accepted Other SETTINGS? 1.YES 2.NOCover Page for Next Fax Only Always Send Cover COVERPAGEOFF? COVERPAGEON?Press or to select Using a Printed Cover Choosing settingsYou can set up two custom comments Cover Page Message Contrast Overseas Mode Overseas ModeAdvanced Sending Operations Call Reserveoff Call Reserveon Call ReservationCall BACKOFF? Call BACKON? Delayed FAX Print Sample Call Back MessageDOC 2.MEMORY Press or to select Print SAMPLE? Press Set Press Start Broadcasting Multiple Resolution Transmission Setting Up for Polling Transmit Polled TXOFF? Interrupting Delayed Fax and Polling Transmit Jobs Insert Document Online Storing Numbers for Easy Dialing Storing One Touch Dial Numbers Fax only number 201 555Last part of the number on another key 987 65 Storing Speed Dial Numbers SPEED-DIAL? # Changing One Touch Speed Dial Numbers CHANGE- OR- 2. Exit Setting Up Groups for Broadcasting Setup Groupgo Enter & SETSelect ONE-TOUCH Name Enter & SET A P T E R E I G H T Manual Dialing Dialing OptionsTo hang up, replace the handset- OR-Press Speaker Phone One Touch Dialing Speed Dialing Hold Access Codes and Credit Card NumbersPause Searching Telephone Index Tone/PulseAnswering Calls with the Speaker Phone For MFC 7160C Only Fax Forwarding/Paging Programming a Fax Forwarding NumberFAX FORWARD? FWD# Enter & SET PAGING? Programming Paging NumberPAG# Enter & SET FAX STORAGEOFF? Select & SET Setting Fax StorageErase ALL FAX? 1.YES 2.NO Changing Remote Access Code Using Remote Access Code Press 9 0 to reset the MFC when you’re finished Hang upRemote Retrieval Long beep Fax messages No long beeps No messages Remote Commands Details Operation Retrieving Memory Status List Retrieving Fax Messages Changing Fax Forwarding Number MFC Settings and Activity You can print the following lists and reports To Print a Report Transmission Verification Xmit ReportActivity Report Interval INTERVAL? Message Center Mode Introduction Flexible Memory Settings Message Storage Setting Up Message Center Setting Message Storage FAXOFF? Select & SETVOICEON? Select & SET MSG CTR OGM? Select & SET Activating Message Center Mode Message IndicatorsListening to Outgoing Message OGM Erasing Outgoing Message OGM Printing a Fax Message Playing Voice Messages and MemosPrint FAX? 1.YES 2.NO Backup Printing Option Backup Printon Select & SETErasing Messages Erase this MSG.? 1.YES 2.NO Setting Maximum Time for Incoming Messages Erase ALL VOICE?Message 30 SEC? Select & SET Press Erase . The screen displays Setting Toll Saver Press Stop or replace the handset when you’re finishedICM Recording Monitor Recording a Memo Fax Forwarding/Paging Recording a ConversationProgramming a Fax Forwarding Number Programming Paging Number For example 101 Changing Remote Access CodeLong beep-Fax messages Long beeps-Voice messages Remote Control Commands Remote Control Commands 103 Changing Fax Forwarding Number Copying One Basic Copy OperationsCopying Online Making Enlarged or Reduced Copies Temporary Setting Making Multiple CopiesMulti Copystack Online Multi Copysort Online 107 Copy Quality -Temporary Settings Using the Copy Quality KeyPress or to select copy quality resolution Qualityhigh Online 109 Using the Paper Type KeyPaperplain Online Select & SET Copy Quality Default Settings Using the Brightness KeyChanging Default Settings Press to make a darker copy 111 Press Function Press Set Press or to select your paper setting Select Paper TypePaper Type Paperplain Paperink JET Paperglossy Papertrnsprncy Select Copy Quality 113Select Type of Original Color Adjustment You can choose brightness setting before making a copyCopy Brightness Copy Contrast Selecting a Single Color One Color 115Press or to select a copy color Memory Full Message Memory Full P.01 OnlineCopy to Copy Online Stop to Abort Followed by Legal Limitations 117 H a P T E R T H I R T E E N Walk-Up Video Printing Auto Switch Auto Switch will not work if you have too much in memoryColor Video Printing Videopress Copy Capture Ready Video Print Quality Temporary Settings Black & White Video Printing121 Qualitynormal Online Videomoving Online Press Copy KEY OnlinePrinting Online Paperplain Online 123 Changing Default Settings Default Settings 125 SIZE4X3 SIZE4X3X6 Setting Paper Type Setting Video Printing QualitySetting Video Type Video Type Setting Print Size 127Videostill Videomoving Size 5.75 X Size 4 X Size 4 X 3 X Video Capture to PC Video Printing Color AdjustmentVideo Printing Brightness MFC and Computer to Work Together If You Don’t Have a CD-ROM Drive Computer Requirements Connecting the MFC to the Computer 131 Installing Multi-Function Link Pro Software CD-ROM Choosing the Software to InstallInstall Multi-Function Link Pro Software Install NetCentric FaxStorm 133 Other Options Installing the Brother Software 135 H a P T E R F I F T E E N Receiving Messages into the PC 137Helpful Hints for Windows 3.1, 3.11, 95 To receive faxes into your PC through the MFC Multi-Function Link Pro Mode Using MFC As Printer Features Printer Driver Choosing the Right Kind of Paper 141 Multi-purpose Sheet FeederLoading Paper Manual Feed Slot Close the feeder cover Setup for Envelopes 143 Reset Key Simultaneous Printing/FaxPrinter Operation Keys On/OffLine Key Cleaning Replace INK 145Ink Management Key Turning Off Bi-directional Printing H a P T E R S I X T E E N Cleaning Black Yellow Cyan Magenta MaintenancePrinter Emulation Data Installing the Brother MFC-7100 Series DOS ToolsType CD x\BY-II\WIN3X\MFLPRO\FULL\DISK5\DOSTOOL Paper Tab Using the Brother MFC-7100 Series Printer Driver149 User Defined Paper Size Paper SizeMinimum 75 x 5 inches 69.8 x 127 mm Maximum 151 Paper SourceOrientation Scaling Copies CollateReverse Order Do not use the two selections simultaneously Quality/Color Tab 153 Media QualityPaper Type 155 Color/MonoControlling the Color Color Document Custom SettingColor Matching Halftone Pattern 157Effect Control/Maintenance Tab Cleaning Tab 159Monitor Calibration Bi-Directional Printing Printer Adjustment Tab CleaningVertical Alignment Wait until Online shows again on the MFC display Multi-Function Link Pro Software Multi-Function Link Pro Visioneer PaperPortTM LE Sending a Quick Fax Sending a Fax fromYour PCWill appear Sending a Fax from the Main Menu Receiving Faxes into the PC Checklist for the MFCSending a Fax from a Windows Application Checklist for Your PC Viewing Received Faxes Accessing the Scanner Scanning a Document Settings in the Scanner Window Scanning a Document into the PC Carrier sheets are available from your Dealer PreScanning an Image Check the Photo box if the image is a photograph How to use PreScan to adjust an Image Video Capture from the PC Connecting Your Video EquipmentBrother Resource Manager Capturing An Image Page H a P T E R E I G H T E E N Faxing with NetCentricTM FaxStorm NetCentric Internet Fax Your Fax Service Account Before You BeginReceiving Faxes Compatible Operating Systems 179 Installing NetCentric FaxStormCreating An Inbound Account Overview of Utilities Contact ManagerCover Page Builder Print Driver Accessing NetCentric FaxStorm 181Sending Faxes Viewfax a Fax File Viewing Application General tab Adding Contacts One at a Time 183 Attachments Tab About Sending a Fax as E-mail Sending a Fax from Other Windows Applications 185Options/Sender Tab If You Are Using Windows NT Workstation Version 187 Setting Up Contacts in the Contact ManagerTo add a New Contact to the All Group To add a New Contact to Another Group Changing Contact Detail Setting Up Multiple Addresses 189 Moving or Copying a Contact to Another Group Creating a Group for Broadcasting Accessing the Status Manager 191Managing Your Faxes in the Status Manager Checking the Status of Sent Faxes Outbox Managing Faxes from Your Account Accessing Your AccountViewing Faxes You Received Inbox Viewing Received Faxes in Your Account Page Inbox 193Checking Sent Faxes in Your Account Page Outbox Customer Support Crosby Drive Bedford, MA 01730 USAVoice M. to 6 p.m., EST Monday through Friday 685-5600 fax Using Automatic E-Mail Printing Automatic E-Mail Printing For Windows 95 and 98 Only If You Are Using Korean Windows 95 or Main FeaturesYou Cannot Use a 16 bit TCP/IP Stack Setting Up the Server Setting Up Automatic E-Mail Printing197 Setting the Check Time If the Uninstall Program Displays An Error Message Using Automatic E-Mail Printing199 To Access the Add/Remove Programs Properties Window How 3D FaxSpeed Works Special Coded Format InfoImage Installing 3D FaxSpeed 203 Selecting Multi-Function Link Pro As Your Fax Application Creating 3D FaxSpeed Read Module Disks for Recipients Quick Start Procedures How to Send an InfoImage205 To Send an InfoImage with 3D FaxSpeed Standard Send Using the 3D FaxSpeed Macro How to Read an InfoImage that Was Printed at Your 207 How to Read an InfoImage that Was Received Into MFL ProTo view or save the files, select the View or Save button 3D FaxSpeed Read Module for Recipients If the Recipient Uses Another Fax Application3D FaxSpeed, save the retrieved files 209 If the Recipient Uses a Fax Machine and Scanner H a P T E R T W E N T Y O N E Memory Board Optional Memory for the Fax Operations Installing the Optional Memory Board Pull out the paper output slot T I O N a L a C C E S S O R I E S H a P T E R T E E N T Y T W O Information Standard Telephone FCC Notices USA 217 Important-About the Interface Cable If you have a problem, contact Brother service at Industry Canada Compliance Statement For Canada Only Important Safety Instructions 219Do not use this product near water Do not touch a document during printing Voice 221 Compilation and Publication Notice Trademarks Fax Specifications Product Description Resolution Power SourcePower Consumption Dimensions Printer Specifications 225Printing Controller Print Media Paper InputPaper Output Ink Troubleshooting Brother USA Fax-Back System number USA only has been Error Messages Cause Action 229 Document Jam Printer Jam or Paper Jam Paper is jammed in the multi-purpose sheet feederPaper is jammed in the manual feed slot Pull the jammed paper upward and remove it Paper is jammed inside the MFC 231Remove the multi-purpose sheet feeder Lift the top cover to see where the paper is jammed Paper is jammed inside front of MFC Replace the multi-purpose sheet feeder 233Paper is jammed inside back of MFC If You Are Having Difficulty with Your MFC Difficulty Suggestions 235 Phone Line or Connections How to Improve Print Quality Cleaning the Print HeadTest Print Test Print Aligning Ink Cartridges 237Vertical Align Press Start . The MFC prints a sample Packing and Shipping the MFC 239Press 2 to select OFF or 1 to select on Don’t handle the paper until the ink is dry H a P T E R T W E N T Y F I V E 241 Close the carton Cleaning the Scanner Regular MaintenanceCleaning the MFC Printer Platen Cleaning the Pick-up Roller 243Replacing the Ink Cartridges Ink Empty LED On Press or to choose 2. Replace INK Press Set 245 For Customer Service From within Montreal Glossary 247 L O S S a R Y 249 L O S S a R Y 251 L O S S a R Y 120 145147,149 228 108 234119 147 255 211 23981, 82, 83, 93 230 257 N D E Year 2000 Compliant Visit us on the World Wide Web