231, Paper is jammed inside the MFC | Brother MFC 7150C instruction

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E	231
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E

2If the paper can’t be pulled out easily, remove the multi-purpose sheet feeder.

3Holding the cassette, pull the jammed paper out of the multi-purpose sheet feeder from underneath the cassette.

Paper is jammed inside the MFC.

1Remove the multi-purpose sheet feeder.

Multi-purpose

Sheet

Feeder

Image 246

Brother MFC 7150C owner manual 231, Paper is jammed inside the MFC, Remove the multi-purpose sheet feeder

Contents

MFC 7150C MFC 7160C If You Need to Call Customer Service Brother on the World Wide Web For Customer ServiceFax-Back System Brother Bulletin Board Ordering Accessories and Supplies Description Table of Contents B L E O F C O N T E N T S Composing Your Own Comments Contrast Printing Vii Viii As Printer PC Printing Faxing with NetCentricTM FaxStorm Automatic E-mail Printing For Windows 95 and 98 Only Xii Xiii UsingThis Manual Finding Information Fax Tones and Handshake Test Sheet Procedures For USA OnlyAbout Fax Machines USA 1-908-685-9283 fax ECM Error Correction Mode MFC 7150C Control Panel Overview MFC 715OC MFC 7160C Control Panel Overview 716OC A P T E R O N E MFC Setup and Connections Packing List Make sure you have the following items No ! no ! no Choosing a Location SET Cartridges Offline PLS Open Cover AssemblyConnect the power cord Connect the handset Attach the document wire extension Attach the paper tray to the paper output slot Attach the document tray Pull out the plastic extension of the document tray Adjust the guides to fit the paper width Installing the Ink Cartridges Remove the yellow shipping cover by lifting it up and out Did YOU Change BLCK?1.YES 2.NO Print OK? 1.YES 2.NO Special Line Considerations Roll Over Phone LinesTwo-Line Phone System Converting Telephone Wall Outlets Multi-Line Connections PBX Custom Features on a Single Line Connecting an External Telephone Answering Device TADSequence Connecting an External Telephone ConnectionsOutgoing Message OGM A P T E R T W O Mode BP36CL for letter About Brother Paper Paper Specifications for Casette and Manual Feed Slot Print Area Paper Size A P T E R T H R E E FAX Printer Copy Video Function ModeUser-Friendly Programming Then press FAX NO. & Start Scan Ready Copy Press Copy Alternating DisplaysFunction Selection Table Function Description Remaining Jobs Interrupt Printer Functions Copy Functions Setting Dialing Mode Tone/Pulse Getting StartedDIALINGTONE? DIALINGPULSE? Setting Date and Time Setting Station ID Name Entering TextIf you want to enter a blank space, press twice For = ? @ For Setting the Speaker Volume For MFC 7160C Only Setting Beeper VolumeSetting the Handset Volume Operations can still be controlled using Memory Storage Setting the Ring VolumeDelayed Timer Enter & SET Setting the Select Answer Mode Basic Receiving Operations Setting Ring Delay To select or change your Answer ModeMode Light How it works When to use it TAD Setting F/T Ring Time For FAX/TEL Mode Only Ring TIME20 SEC Record F/T OGM FAX/TEL Outgoing Message For MFC 7160C Only Easy ReceivePressing Recommended Reductions Printing a Reduced Incoming DocumentReduction Press Function , 1 , 2 , 5 . The screen displays Setting Paper Size PaperChange Reduction 1.YES 2.NO Operation from Extension Telephone For FAX/TEL Mode OnlyAdvanced Receiving Operations Changing Remote Codes Remote ACT.ON? Printing a Fax in Memory For MFC 7150C OnlyPolling FAX RECEIVE*51 Enter FAX no Online Press Start KEY Setting Up Polling ReceivePolling RXOFF? Screen displays Accepted Online Setting Up Sequential Polling ReceivePolling RXON? Dialing Online Distinctive Ringing Canceling a Scheduled JobTo cancel another job, return to Step Press Stop to exit Remaining Jobs Press Set when the screen displays Distinctiveset ? DISTINCTIVEOFF? DISTINCTIVESET?Registering the Distinctive Ringing Pattern Press Caller IDViewing Caller ID List Exit Clearing a Caller ID Stored in Memory Printing Caller ID ListPress or to select Print REPORT? Press Set Press Start Setup Before You Begin Resolution ADF Automatic Document Feeder Automatic Transmission Dual AccessManual Transmission Manual and Automatic Fax Redial Checking Job Status Canceling Jobs in MemoryReal Time Transmission Real Time TX Comment OFF Please Call Urgent Confidential Basic Sending OperationsComposing Electronic Cover Function , 1 , 3 , 1 , the number of pages remains blank Accepted Other SETTINGS? 1.YES 2.NO Comment OFF Please Call Urgent Confidential User DefinedCover Page for Next Fax Only COVERPAGEOFF? COVERPAGEON? Always Send CoverPress or to select You can set up two custom comments Using a Printed CoverChoosing settings Cover Page Message Contrast Overseas Mode Overseas ModeAdvanced Sending Operations Call Reservation Call Reserveoff Call ReserveonCall BACKOFF? Call BACKON? DOC 2.MEMORY Delayed FAXPrint Sample Call Back Message Press or to select Print SAMPLE? Press Set Press Start Broadcasting Multiple Resolution Transmission Setting Up for Polling Transmit Polled TXOFF? Interrupting Delayed Fax and Polling Transmit Jobs Insert Document Online Storing Numbers for Easy Dialing Storing One Touch Dial Numbers Last part of the number on another key Fax only number201 555 987 65 Storing Speed Dial Numbers SPEED-DIAL? # Changing One Touch Speed Dial Numbers CHANGE- OR- 2. Exit Select ONE-TOUCH Setting Up Groups for BroadcastingSetup Groupgo Enter & SET Name Enter & SET A P T E R E I G H T Dialing Options Manual DialingTo hang up, replace the handset- OR-Press Speaker Phone One Touch Dialing Speed Dialing Access Codes and Credit Card Numbers HoldPause Tone/Pulse Searching Telephone IndexAnswering Calls with the Speaker Phone For MFC 7160C Only FAX FORWARD? Fax Forwarding/PagingProgramming a Fax Forwarding Number FWD# Enter & SET Programming Paging Number PAGING?PAG# Enter & SET Setting Fax Storage FAX STORAGEOFF? Select & SETErase ALL FAX? 1.YES 2.NO Changing Remote Access Code Remote Retrieval Using Remote Access CodePress 9 0 to reset the MFC when you’re finished Hang up Long beep Fax messages No long beeps No messages Remote Commands Details Operation Retrieving Memory Status List Retrieving Fax Messages Changing Fax Forwarding Number MFC Settings and Activity You can print the following lists and reports Activity Report Interval To Print a ReportTransmission Verification Xmit Report INTERVAL? Message Center Mode Introduction Flexible Memory Settings Message Storage Setting Up Message Center VOICEON? Select & SET Setting Message StorageFAXOFF? Select & SET MSG CTR OGM? Select & SET Listening to Outgoing Message OGM Activating Message Center ModeMessage Indicators Erasing Outgoing Message OGM Playing Voice Messages and Memos Printing a Fax MessagePrint FAX? 1.YES 2.NO Erasing Messages Backup Printing OptionBackup Printon Select & SET Erase this MSG.? 1.YES 2.NO Message 30 SEC? Select & SET Setting Maximum Time for Incoming MessagesErase ALL VOICE? Press Erase . The screen displays ICM Recording Monitor Setting Toll SaverPress Stop or replace the handset when you’re finished Recording a Memo Recording a Conversation Fax Forwarding/PagingProgramming a Fax Forwarding Number Programming Paging Number For example Changing Remote Access Code 101Long beep-Fax messages Long beeps-Voice messages Remote Control Commands Remote Control Commands 103 Changing Fax Forwarding Number Basic Copy Operations Copying OneCopying Online Multi Copystack Online Making Enlarged or Reduced Copies Temporary SettingMaking Multiple Copies Multi Copysort Online 107 Press or to select copy quality resolution Copy Quality -Temporary SettingsUsing the Copy Quality Key Qualityhigh Online Using the Paper Type Key 109Paperplain Online Select & SET Changing Default Settings Copy Quality Default SettingsUsing the Brightness Key Press to make a darker copy 111 Press Function Paper Type Press Set Press or to select your paper settingSelect Paper Type Paperplain Paperink JET Paperglossy Papertrnsprncy 113 Select Copy QualitySelect Type of Original Copy Brightness Color AdjustmentYou can choose brightness setting before making a copy Copy Contrast 115 Selecting a Single Color One ColorPress or to select a copy color Copy to Copy Online Stop to Abort Memory Full MessageMemory Full P.01 Online Followed by Legal Limitations 117 H a P T E R T H I R T E E N Walk-Up Video Printing Color Video Printing Auto SwitchAuto Switch will not work if you have too much in memory Videopress Copy Capture Ready 121 Video Print Quality Temporary SettingsBlack & White Video Printing Qualitynormal Online Printing Online Videomoving OnlinePress Copy KEY Online Paperplain Online 123 Changing Default Settings Default Settings 125 SIZE4X3 SIZE4X3X6 Setting Video Type Setting Paper TypeSetting Video Printing Quality Video Type Videostill Videomoving Setting Print Size127 Size 5.75 X Size 4 X Size 4 X 3 X Video Printing Color Adjustment Video Capture to PCVideo Printing Brightness MFC and Computer to Work Together If You Don’t Have a CD-ROM Drive Computer Requirements Connecting the MFC to the Computer 131 Install Multi-Function Link Pro Software Installing Multi-Function Link Pro Software CD-ROMChoosing the Software to Install Install NetCentric FaxStorm 133 Other Options Installing the Brother Software 135 H a P T E R F I F T E E N Helpful Hints for Windows 3.1, 3.11, 95 Receiving Messages into the PC137 To receive faxes into your PC through the MFC Multi-Function Link Pro Mode Using MFC As Printer Features Printer Driver Choosing the Right Kind of Paper Multi-purpose Sheet Feeder 141Loading Paper Manual Feed Slot Close the feeder cover Setup for Envelopes 143 Printer Operation Keys Reset KeySimultaneous Printing/Fax On/OffLine Key Ink Management Key Cleaning Replace INK145 Turning Off Bi-directional Printing H a P T E R S I X T E E N Maintenance Cleaning Black Yellow Cyan MagentaPrinter Emulation Installing the Brother MFC-7100 Series DOS Tools DataType CD x\BY-II\WIN3X\MFLPRO\FULL\DISK5\DOSTOOL Using the Brother MFC-7100 Series Printer Driver Paper Tab149 Paper Size User Defined Paper SizeMinimum 75 x 5 inches 69.8 x 127 mm Maximum Orientation 151Paper Source Scaling Reverse Order CopiesCollate Do not use the two selections simultaneously Quality/Color Tab 153 Quality MediaPaper Type Controlling the Color 155Color/Mono Color Custom Setting DocumentColor Matching 157 Halftone PatternEffect Control/Maintenance Tab Monitor Calibration Cleaning Tab159 Bi-Directional Printing Vertical Alignment Printer Adjustment TabCleaning Wait until Online shows again on the MFC display Multi-Function Link Pro Software Multi-Function Link Pro Visioneer PaperPortTM LE Sending a Fax fromYour PC Sending a Quick FaxWill appear Sending a Fax from the Main Menu Checklist for the MFC Receiving Faxes into the PCSending a Fax from a Windows Application Checklist for Your PC Viewing Received Faxes Accessing the Scanner Scanning a Document Settings in the Scanner Window Scanning a Document into the PC Carrier sheets are available from your Dealer PreScanning an Image Check the Photo box if the image is a photograph How to use PreScan to adjust an Image Connecting Your Video Equipment Video Capture from the PCBrother Resource Manager Capturing An Image Page H a P T E R E I G H T E E N Faxing with NetCentricTM FaxStorm NetCentric Internet Fax Receiving Faxes Your Fax Service AccountBefore You Begin Compatible Operating Systems Installing NetCentric FaxStorm 179Creating An Inbound Account Cover Page Builder Overview of UtilitiesContact Manager Print Driver Sending Faxes Accessing NetCentric FaxStorm181 Viewfax a Fax File Viewing Application General tab Adding Contacts One at a Time 183 Attachments Tab About Sending a Fax as E-mail 185 Sending a Fax from Other Windows ApplicationsOptions/Sender Tab If You Are Using Windows NT Workstation Version Setting Up Contacts in the Contact Manager 187To add a New Contact to the All Group To add a New Contact to Another Group Changing Contact Detail Setting Up Multiple Addresses 189 Moving or Copying a Contact to Another Group Creating a Group for Broadcasting Managing Your Faxes in the Status Manager Accessing the Status Manager191 Checking the Status of Sent Faxes Outbox Accessing Your Account Managing Faxes from Your AccountViewing Faxes You Received Inbox 193 Viewing Received Faxes in Your Account Page InboxChecking Sent Faxes in Your Account Page Outbox Voice M. to 6 p.m., EST Monday through Friday Customer SupportCrosby Drive Bedford, MA 01730 USA 685-5600 fax Using Automatic E-Mail Printing Automatic E-Mail Printing For Windows 95 and 98 Only Main Features If You Are Using Korean Windows 95 orYou Cannot Use a 16 bit TCP/IP Stack Setting Up Automatic E-Mail Printing Setting Up the Server197 Setting the Check Time Using Automatic E-Mail Printing If the Uninstall Program Displays An Error Message199 To Access the Add/Remove Programs Properties Window How 3D FaxSpeed Works Special Coded Format InfoImage Installing 3D FaxSpeed 203 Selecting Multi-Function Link Pro As Your Fax Application Creating 3D FaxSpeed Read Module Disks for Recipients 205 Quick Start ProceduresHow to Send an InfoImage To Send an InfoImage with 3D FaxSpeed Standard Send Using the 3D FaxSpeed Macro How to Read an InfoImage that Was Printed at Your How to Read an InfoImage that Was Received Into MFL Pro 207To view or save the files, select the View or Save button If the Recipient Uses Another Fax Application 3D FaxSpeed Read Module for Recipients3D FaxSpeed, save the retrieved files 209 If the Recipient Uses a Fax Machine and Scanner H a P T E R T W E N T Y O N E Memory Board Optional Memory for the Fax Operations Installing the Optional Memory Board Pull out the paper output slot T I O N a L a C C E S S O R I E S H a P T E R T E E N T Y T W O Information Standard Telephone FCC Notices USA 217 Important-About the Interface Cable If you have a problem, contact Brother service at Industry Canada Compliance Statement For Canada Only Do not use this product near water Important Safety Instructions219 Do not touch a document during printing Voice 221 Compilation and Publication Notice Trademarks Fax Specifications Product Description Power Consumption ResolutionPower Source Dimensions Printing Printer Specifications225 Controller Paper Output Print MediaPaper Input Ink Troubleshooting Brother USA Fax-Back System number USA only has been Error Messages Cause Action 229 Document Jam Paper is jammed in the manual feed slot Printer Jam or Paper JamPaper is jammed in the multi-purpose sheet feeder Pull the jammed paper upward and remove it 231 Paper is jammed inside the MFCRemove the multi-purpose sheet feeder Lift the top cover to see where the paper is jammed Paper is jammed inside front of MFC 233 Replace the multi-purpose sheet feederPaper is jammed inside back of MFC If You Are Having Difficulty with Your MFC Difficulty Suggestions 235 Phone Line or Connections Test Print How to Improve Print QualityCleaning the Print Head Test Print 237 Aligning Ink CartridgesVertical Align Press Start . The MFC prints a sample Press 2 to select OFF or 1 to select on Packing and Shipping the MFC239 Don’t handle the paper until the ink is dry H a P T E R T W E N T Y F I V E 241 Close the carton Regular Maintenance Cleaning the ScannerCleaning the MFC Printer Platen Replacing the Ink Cartridges Cleaning the Pick-up Roller243 Ink Empty LED On Press or to choose 2. Replace INK Press Set 245 For Customer Service From within Montreal Glossary 247 L O S S a R Y 249 L O S S a R Y 251 L O S S a R Y 147,149 120145 228 119 108234 147 255 81, 82, 83, 93 211239 230 257 N D E Year 2000 Compliant Visit us on the World Wide Web