5

Troubleshooting

When this Message Appears

Message

Problems and Solutions

 

 

[Password error]

Problem:

Password error.

When password authorization for the SV-Manager fails three

Cannot access the

consecutive times, the password for the SV-Manager becomes

security folder.

invalid.

 

Solution:

 

If the password is still valid for the unit, delete the password

 

invalid state in the unit. Refer to "Password Invalid State"

 

on page 64.

 

 

[File loading error]

Problem:

File type not supported.

The selected intermediate file format, BVD file, may not be a

 

unit-specific file or may be damaged.

 

Solution:

 

Confirm whether the selected file is a unit-specific BVD file.

 

 

 

Problem:

 

The application software of the selected content source file

 

may not be installed on the PC or not associated with the print

 

operation.

 

Solution:

 

Install the application software of the selected content source

 

file.

 

Open the content source file with the application software and

 

create unit-specific files from the print process.

 

 

[Initializing error]

Problem:

Unexpected error.

An unknown error has occurred during the initialization of the

 

unit.

 

Solution:

 

Change unit or memory card and initialize the unit. If

 

initialization is successful, the unit or memory card is

 

abnormal.

 

If an error occurs with the unit or memory card in the above

 

procedure, the SV-Manager may be abnormal. Reinstall the

 

SV-Manager.

 

 

[Start-up Error]

Problem:

Software configuration

The SV-Manager may be abnormal.

error.

Solution:

 

 

Reinstall SV-Manager.

 

 

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Image 71
Brother SV-100B appendix Password error