Troubleshooting, Issue Problems and Solutions | Brother SV-100B

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Troubleshooting

Troubleshooting

Issue	Problems and Solutions

Unit-specific files cannot	Problem:
be created by drag and	• Although unit-specific files can be created by drag and drop
drop.	when the content source file is Word, Excel, PowerPoint,
	Adobe Reader, and Notepad, there are application software
	that are not compatible.
	Solution:
	• Open the content source file with the application software and
	create unit-specific files from the print menu.
	Refer to "Create from the print image of the application
	software" on page 32.

When a unit-specific file is	Problem:
created by drag and drop,	• When a PDF file, with a two byte character in the name, is
the file does not register in	created in Adobe Reader 8 by drag and drop, the file cannot
the specified folder.	be registered to the specified folder.
	Solution:
	• Upgrade to Adobe Reader 9.

	Problem:
	• The content source file cannot be registered to the specified
	folder in the following. The files register to the main folder.
	• When image files are associated to the Windows standard
	image viewer
	• When the file name is extremely long
	• When the file name is over 259 bytes in Windows Vista
	Solution:
	• Open the content source file with the application software and
	create unit-specific files from the print menu.
	Refer to "Create from the print image of the application
	software" on page 32.

The contents do not	Problem:
convert as expected when	• When the gradation process is turned ON in print settings of
creating unit-specific files	the printer driver, residual images may remain.
(residual images remain).	Solution:
	• Remove the checkmark from [Dithering] in the [Brother SV-
	100B Properties] or [Brother SV-100B Print settings] dialog to
	remove the residual images. Refer to "Changing the Print
	Settings of the Printer Driver" on page 39.

The contents do not	Problem:
convert as expected when	• When the anti-aliasing process is turned ON in the print
creating unit-specific files	settings of the printer driver, thin lines become easily cut.
(thin lines fade).	Solution:
	Solution:
	• Remove the checkmark from [Smoothing] in the [Brother SV-
	100B Properties] or [Brother SV-100B Print settings] dialog to
	give priority to display lines. Refer to "Changing the Print
	Settings of the Printer Driver" on page 39.

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Brother SV-100B appendix Troubleshooting, Issue Problems and Solutions

Contents

Read this document carefully before using the product Refer to Troubleshooting Trademarks Introduction „ Notation „ BookmarkIntroduction Quick Index ¨ Unit Security Setting on„ Create a unit-specific file directly to the unit „ Increased security management „ Move unit-specific files to other computers „ Backup or replace unit-specific filesQuick Index ¨ Managing Folders/Files on ¨ Managing multiple units in the memory card on „ Large Quantity of Mobile Content Table of Contents Contents and Folder Operations Appendix TroubleshootingChanging the Operating Environment of the SV-Manager Glossary Index Refer to the Quickstart Guide regarding the operating SV-Manager Screen ConfigurationStarting/Closing the SV-Manager Starting and Closing SV-Manager Starting the SV-Manager Starting/Closing the SV-ManagerClosing the SV-Manager Double click the SV-Manager shortcut icon „ Changing the size of the various areas SV-Manager Screen ConfigurationHierarchical Display Area File Detail Display Area Hierarchical Display Area Security folder When openScreen Display Format Unit top folder Library FolderRemove File Detail Display Area Changes into „ Changing the Item Display Width „ Hiding Items „ Changing the Item Order Previous Preview Display AreaNext Current Page Number/Total Page Number Fit Width ThumbnailFit Actual size/Enlarge Connecting the Unit to the PC and Memory Card Management Connecting/disconnecting the unit with the PCInitializing the Memory Card Capacity Connecting the Unit to the PC Connecting/disconnecting the unit with the PCConnect the unit with the PC using the USB cable included Disconnecting the Unit from the PC „ Initialization Initializing the Memory Card Initializing the Memory Card Click Yes Managing multiple units in the memory card „ Confirming the Used Space of Memory Cards Confirm the contents and click OK„ Confirming the Specific Used Space of Memory Cards Right click the units top folder and click Properties Unit Security Setting Enter the password into the Confirm password field Click OK Setting a Password to the Security Folder Opening the Security Folder Opening/Closing the Security FolderClosing the Security Folder Double click the closed Security folder Unit Security Setting Open the Security folder Changing the Password to the Security Folder Contents and Folder Operations Create from the print image of the application software Creating Unit-Specific FilesDrag and drop the file into the SV-Manager screen Drag and drop the file into the SV-Manager shortcut icon Registering to the Security folder Create from the print image of the application software Select the registration location and click OK When Registration destination Dialog Displays Select a file or folder Creating by Drag and Drop Creating Unit-Specific Files Dragging and Dropping when SV-Manager is not Started Creating from the SV-Manager Register data screen Click Open Select a file Changing the Print Settings of the Printer Driver ZEnlarge120% ZFit Width100% Default SettingsZPercent100-200% ZPortrait Quality of the image data „ Configuring the Print Dialog of the Application Software Click Printer and FAX from the Windows Start Menu „ Configuring from the Windows Start Menu Recommended Settings Adjusting the Settings According to the Content DetailsContent Source File Content Details Settings Application Displaying Contents/Rotating „ Specifying a Page Number to Display „ TurningClick either or in the Preview Display Area Rotate the page 180 degrees and save Deleting aSelect the page to delete in the Preview Display Area Press Delete Right click and click Page orientation J Portrait/Landscape Changing the Orientation of the Magnified Display Creating Folders Managing Folders/FilesChanging File/Folder Names Enter the folder name and press Enter „ Moving by Drag and Drop Moving Files/FoldersDrop the folder or files in the move location „ Moving by Cut and Paste Copying Files/Folders„ Copying by Drag and Drop „ Copying Using the Menu Deleting Files/Folders Placing Bookmarks Managing BookmarksDeleting Bookmarks „ Deleting bookmarks from each „ Batch Deleting Bookmarks Using Bookmarks Changing Rating Information Managing Rating Information Writing Data in an Intermediate File Format Select a file or folder using the SV-ManagerDrag and drop onto the Windows Desktop or folder „ BVD Import by Drag and Drop Reading Intermediate File Format DataManage Unit-Specific Files in an Intermediate File Format Select a BVD file in Windows Click File J BVD Import from the Menu „ BVD Import from the MenuSelect the BVD file and click Open Recovering Damaged Files Upgrading the SV-Manager Password Invalid StateChanging the Operating Environment of the SV Manager „ Configuration General Settings„ Register document when SV-Manager is not running „ Window split „ Register help on start-up Message Settings„ Registration „ Delete Folder/Document/Page Library Settings„ Save 180 degrees rotate view „ Destination to save „ Deleting the Units Password Invalid State Password Invalid StateDisconnecting the Unit from the PC Open the security folder in the SV-Manager Disconnect the unit from the PC „ Deleting the SV-Managers Password Invalid State Recovering Damaged Files Upgrading the SV-Manager Confirm the version and click OK TroubleshootingConfirming the Version Information of the SV-Manager Click Help J Version Info. from the Menu Upgrading Confirming the Version Information of the Printer DriverClick Version Info. in the Basic Tab After confirmation, click OK and close the dialog Click Yes in the SV-Manager Uninstallation dialog Uninstalling the SV-Manager Message Problems and Solutions When this Message AppearsProblem Solution Password error Maximum Page Warning Issue Problems and Solutions Troubleshooting File name changes Troubleshooting Glossary Index Appendix Appendix Glossary Frame Invalid Password StateGradation Process Initialization Printer Driver PasswordTop Folder Pull Down Menu Bookmarks Index Security folder Upgrading Version info Vertical type