5B11: Borderless-print ink absorber

8 times

Print head

[5200]

The print head temperature exceeded the specified

 

temperature

 

value.

 

rise error

 

 

9 times

EEPROM

[6800]

A problem occurred in writing to the EEPROM.

 

error

 

 

10 times

VH monitor

[B200]

The internal temperature exceeded the specified

 

error

 

value.

12 times

PG position

[5C10]

An error occurred in the PG motor during purging

 

error

 

operation.

15 times

USB Host

[9000]

The USB Host VBUS is overloaded.

 

VBUS

 

 

 

overcurrent

 

 

19 times

Ink tank

[6502]

None of the ink tank position is detected.

 

position sensor

 

 

 

error

 

 

20 times

Other

[6500]

The PCI bus error is detected by the ASIC.

 

hardware error

 

 

22 times

Scanner home

[5010]

The scanner unit cannot detect the home position, or

 

position error

 

the scanner unit warming-up is not performed

 

 

 

properly at power-on.

 

 

 

On the LCD, "Scanner is not operating correctly." is

 

 

 

displayed.

Alarm and Power

ROM error,

 

A flash ROM or RAM checksum error occurred at

LEDs lit

RAM error

 

hard-power-on.

-Print head (QY6-0070)

-Logic board (QM2-3827)

-Logic board (QM2-3827)

-Print head (QY6-0070)

-Carriage unit (QM2-3753)

-Logic board (QM2-3827)

-Sheet feed unit (QM2-3762)

-Logic board (QM2-3827)

-Purge unit (QM2-3754)

-Logic board (QM2-3827)

-Spur base unit (QM2-3750)

-Logic board (QM2-3827)

-Logic board (QM2-3827)

-Scanner unit (QM2-3775)

-Logic board (QM2-3827)

Note: Before replacement of the logic board ass'y, check the ink absorber counter value (by service test print or EEPROM information print). If the counter value is 7% or more, also replace the ink absorber kit (QY5-0178) when replacing the logic board ass'y, or register the current ink absorber counter value to the replaced new logic board instead. [See 3-3. Adjustment / Settings, (9)

Service mode, for details.]

2-3. Other Error Messages

Message on the LCD

The selected paper cannot be fed from front feeder. Change the paper source.

Borderless print is not available for paper from the front feeder. Change the paper source and press [OK].

Cannot specify the followings together. Change one of the settings.

Cause

The paper type being used is not supported for paper feeding from the front feeder.

Borderless print is attempted when the front feeder is selected as the paper source.

Settings made conflict each other.

Solution

Change the paper source to the ASF.

Change the paper source to the ASF.

The error message is displayed for a while, then the LCD automatically returns to the display before the error occurrence.

Device memory is full. Cannot continue process. Reduce the number of photos to print.

Failed to scan. Either document cannot be scanned or is not placed on the platen glass.

Press <>.

(<>: Color button icon)

The memory is not sufficient to do the print job.

The machine failed in scanning the document for Fit-to-page copy, or photos or films were

not recognized in pre-scanning.

The Black button was pressed, but it is invalid.

Reduce the amount of data to be printed, or print from a computer.

Press the OK button to clear the error.

A temporary error. Press the Color button to continue the operation.

Press <>.

(<>: Black button icon)

The Color button was pressed, but it is invalid. A temporary error. Press the Black button to continue the operation.

There are no photos in memory card.

Supported image files are not in the memory card.

1-6

A temporary error.

-Confirm that supported image files are in the memory card.

-Images with double-byte characters used in the file name (or folder name) may not be recognized. Change the file (or folder) name so that it contains only single-byte alphanumeric characters.

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Canon qy8-13az-000 service manual Other Error Messages, Vbus