Printing is faint, or white lines appear on printouts even after print head cleaning.
Line(s) not included in the print data appears on printouts.
Paper gets smeared.
A part of a line is missing on printouts.
Color hue is incorrect.
Printing is incorrect.
No ejection of black ink.
Graphic or text is enlarged on printouts.
Faulty scanning | No scanning. |
Streaks or smears on the scanned image.
-print head*1.
-Remove foreign material from the purge unit caps, if any.
-Replace the
-purge unit, or
-logic board.
-Remove and
-Confirm that the ink tanks are installed properly.
-Perform print head maintenance.
-Replace the
-ink tank,
-print head*1,
-purge unit, or
-logic board.
-Feed several sheets of paper.
-Perform bottom plate cleaning.
-Clean the paper path with cotton swab or cloth.
-Clean the front feeder paper feed rollers.
-Replace the
-ink tank, or
-print head*1.
-Confirm that the ink tanks are installed properly.
-Perform print head maintenance.
-Replace the
-ink tank, or
-print head*1.
-Perform print head alignment.
Replace the logic board.
-Confirm that the ink tanks are installed properly.
-Perform print head maintenance.
-Replace the
-ink tank, or
-print head*1.
-Remove foreign material from the purge unit caps, if any.
-Replace the purge unit.
When enlarged in the carriage movement direction:
-Clean grease or oil off the timing slit strip film.
-Replace the
-timing slit strip film,
-carriage unit, or
-logic board.
When enlarged in the paper feed direction:
-Clean grease or oil off the timing slit disk film.
-Replace the
-timing slit disk film,
-timing sensor unit,
-LF roller, or
-logic board.
-Confirm the connection between the scanning unit and the logic board.
-Replace the
-scanning unit, or
-logic board.
-Clean the platen glass.
-Confirm the connection between the scanning unit and the logic board.
