Troubleshooting
Check the following before contacting your Canon supplier.
The wireless controller does not work.
Check 1: The LED is not lit.
Response: Check that the plug is inserted into the main power outlet correctly and pushed in all the way. → P.18
Check 2: The LED is red.
Response: The camera is switched off. Press the p button on the wireless controller to switch the camera on. → P.26
Check 3: The LED is orange.
Response: Operation is restricted by the ID mode function. Reset the ID correctly or cancel ID mode operation. →
Check 4: Does the LED blink green when you use the wireless controller? Response: • Check the remaining charge in the wireless controller batteries.
•Ensure that you are using the wireless controller inside its effective range. → P.20
There is no picture on the monitor.
Check 1: The LED is red.
Response: The camera is switched off. Press the p button on the wireless controller to switch the camera on. → P.26
Check 2: The components are not all connected correctly.
Response: Check that the components are all connected correctly. →
Check 3: Power to the camera or monitor is not switched on.
Response: Turn power on for the camera and monitor. → P.18
Cannot adjust the camera head angle properly.
Check 1: The camera head will not move to the limit of its range of movement.
Response: Something has directly moved the camera head. Press the h button on the wireless controller. → P.21
Check 2: Restrictions have been applied to the range of camera head movement.
Response: Change the range of camera head movement. → P.31
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