FS2620R Rack Model User’s Guide

Problem: The system hangs after the “All diagnostic tests passed” message or while scanning devices.

Solution: Follow these steps to resolve the problem:

1Verify there are no SCSI address conflicts.

2Check the connected SCSI devices to make sure everything is properly connected and SCSI termination is correct. See Restoring the Default Configuration Through the Flash Utility.

3Check to make sure the devices work properly on a different router, make sure you are not combining HVD and LVD/SE devices.

Restoring the Default Configuration Through the Flash Utility

You can clear the router configuration and restore all router default settings without accessing the Router Administrator software. You may want to do this if the router is not working properly or the system hangs after the “All diagnostic tests passed” message, as shown on the following screen.

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Chaparral manual FS2620R Rack Model User’s Guide