Cisco Systems 11.0 BT

TN3270 Server Commands 57

Cisco Connection Online

CiscoConnection Online (CCO) is Cisco Systems’ primary, real-time support channel. Maintenance

customers and partners can self-register on CCO to obtain additional information and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added

services to Cisco’s customers and business partners. CCO services include product information,

productdocumentation, software updates, release notes, technical tips, the Bug Navigator,

conﬁgurationnotes, brochures, descriptions of service offerings, and download access to public and

authorized ﬁles.

CCO serves a wide variety of users through two interfaces that are updated and enhanced

simultaneously:a character-based version and a multimedia version that resides on the World Wide

Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet

e-mail,and it is excellent for quick access to information over lower bandwidths. The WWW version

ofCCO provides richly formatted documents with photographs, ﬁgures, graphics, and video, as well

as hyperlinks to related information.

You can access CCO in the following ways:

•WWW: http://www.cisco.com

•WWW: http://www-europe.cisco.com

•WWW: http://www-china.cisco.com

•Telnet: cco.cisco.com

•Modem: From North America, 408 526-8070; from Europe, 331 6446 4082. Use the

following terminal settings: VT100 emulation; databits: 8; parity: none; stop bits: 1; and

connection rates up to 28.8 kbps.

For a copy of CCO’s Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For

additional information, contact cco-team@cisco.com.

Note If you are a network administrator and need personal technical assistance with a Cisco

product that is under warranty or covered by a maintenance contract, contact Cisco’s Technical

Assistance Center (TAC) at 800553-2447, 408 526-7209, or tac@cisco.com. To obtain general

information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387,

408526-7208, or cs-rep@cisco.com.

The complete caveats against this release are available on the Cisco Connection Documentation,

Enterprise Series CD—formerly UniverCD—which is the Cisco library of product information on

CD-ROM. On CD, access the Cisco IOS 11.0 caveats in the Cisco IOS Release 11.0 database.