An Overview of Your Phone

Calls—Each line can support multiple calls. By default, your phone supports four connected calls per line, but your system administrator can adjust this number according to your needs. Only one call can be active at any time; other calls are automatically placed on hold.

Understanding Line and Call Icons

Your phone displays icons to help you determine the line and call state.

Icon

Line or call state

Description

 

 

 

 

 

 

On-hook line

No call activity on this line.

 

 

 

 

 

 

Off-hook line

You are dialing a number or an outgoing call is ringing.

 

 

 

 

 

 

Connected call

You are connected to the other party.

 

 

 

 

 

 

Ringing call

A call is ringing on one of your lines.

 

 

 

 

 

Call on hold

You have put the call on hold. See Using Hold and Resume, page 31.

 

 

 

 

Remote call on

Another phone that shares your line has put a call on hold. See Using

 

hold

Hold and Resume, page 31.

 

 

 

 

 

Remote-in-use

Another phone that shares your line has a connected call. See Using

 

 

a Shared Line, page 46.

 

 

 

 

 

 

Reverting call

A holding call is reverting to your phone. See Using Hold and

 

 

 

Resume, page 31.

 

 

 

 

 

 

Authenticated call

See Making and Receiving Secure Calls, page 51.

 

 

 

 

 

 

Encrypted call

See Making and Receiving Secure Calls, page 51.

 

 

 

 

 

 

BLF- monitored

See Using BLF to Determine a Line State, page 41.

 

 

line is idle

 

 

 

 

 

 

 

BLF- monitored

See Using BLF to Determine a Line State, page 41.

 

 

line is in-use

 

 

 

 

 

 

 

BLF- monitored

See Using BLF to Determine a Line State, page 41.

 

 

line is ringing (BLF

 

 

 

Pickup) (SCCP

 

 

 

only)

 

 

 

 

 

 

 

Line in Do Not

See Using BLF to Determine a Line State, page 50.

 

 

Disturb (BLF)

 

 

 

 

 

 

 

Idle Intercom line

The intercom line is not in use. See Placing or Receiving Intercom

 

 

 

Calls, page 41.

 

 

 

 

 

Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3)

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Cisco Systems 7970 Series manual Understanding Line and Call Icons, Icon Line or call state Description