Using Call Logs and Directories | Cisco Systems 7970 Series manual

Using Call Logs and Directories

This section describes how you can use call logs and directories. To access both features, use the

Directories button .

Using Call Logs

Your phone maintains call logs. Call logs contain records of your missed, placed, and received calls. Your phone administrator determines whether missed calls are logged in your missed calls directory for a given line appearance on your phone.

If you want to...	Then...
View your call logs	Choose		> Missed Calls, Placed Calls, or Received Calls. Each stores up
	to 100 records.

Display details for	1.	Choose	> Missed Calls, Placed Calls, or Received Calls.
a single call record	2.	Highlight a call record.
	2.	Highlight a call record.

3.Press Details. Doing so displays information such as called number, calling number, time of day, and call duration (for placed and received calls only).

	Erase all call	Press		, then press Clear.
	records in all logs

	Erase all call	1.	Choose	> Missed Calls, Placed Calls, or Received Calls.
	records in a single	2.	Highlight a call record.
	log	2.	Highlight a call record.
	log	3.	Press Clear. (You may need to press the more softkey to display Clear.)
		3.

	Erase a single call	1.	Choose	> Missed Calls, Placed Calls, or Received Calls.
	record	2.	Highlight a call record.
		2.	Highlight a call record.
		3.	Press Delete.

	Dial from a call log	1.	Choose	> Missed Calls, Placed Calls, or Received Calls.
	(while not on	2.	Highlight a call record.
	another call)	2.	Highlight a call record.
	another call)	Note If the Details softkey appears, the call is the primary entry of a multiparty

			call. See the Tip section below.

3.If you need to edit the displayed number, press EditDial followed by << or >>. To delete the number, press EditDial followed by Delete. (You may need to press the more softkey to display Delete.)

4.Go off-hook to place the call.

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Cisco Systems 7970 Series Using Call Logs and Directories, Missed Calls, Placed Calls, or Received Calls, Press Delete

Contents

Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Safety and Performance Information Power OutageUsing External Devices Finding Additional Information Accessibility Features Cisco Product Security Overview Connecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalAdjusting the Footstand Optional Registering with Taps Headset InformationAudio Quality Subjective to the User An Overview of Your Phone Understanding Buttons and Hardware OL-16993-01 Description Understanding Lines vs. Calls Understanding Line and Call Icons Icon Line or call state Description Understanding Touchscreen Features Or Receiving Intercom Calls,With the caller. See Placing or Receiving Intercom Calls, Cleaning and Maintaining the Touchscreen Understanding Feature Buttons and Menus,Choosing Touchscreen Items To choose a Understanding Feature Buttons and Menus Understanding Feature Availability Accessing the Help System on Your PhoneFeature Softkey Line Button Label and Icon Understanding SIP vs. Sccp Basic Call Handling Placing a Call-Basic OptionsFor more information If you want to Then See Placing a Call-Additional Options Corporate Personal Directory to logChoose Personal Address Book Configuring Fast Dials on Web, page 68 and UsingYour Personal Address Book on the Web, Answering a Call If you want toFor more information, see Answer or Ending a Call If you want to Then For more information, seeAnswer Tip Using Hold and Resume Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another Phone Viewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number Using Do Not Disturb Settings on the Web,Press CFwdALL or Forward All User Options Web Pages, Using Conference Features Making Conference CallsPress DND or Do Not Disturb Using Conference See Viewing or Removing Conference Participants, Using Join Using cBarge See Using Conference, Placing or Receiving Intercom CallsViewing or Removing Conference Participants Press ConfList or Conference List You cannot place an intercom call on hold Web pages. See Accessing Your User Options Web Pages, Advanced Call HandlingSpeed Dialing Directory on Your Phone, Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Using a Shared Line Logging Out of Hunt Groups Using Barge to Add Yourself to a Shared-Line Call Understanding Shared Lines Using Barge Features Single-button and Multi-touch Barge Press Private Using BLF to Determine a Line State Making and Receiving Secure Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID Prioritizing Critical Calls If you Then Using Cisco Extension Mobility Access Lists for Mobile Connect, See Switching an In-Progress Call to Another Phone,See Answering a Call, See Placing a Call-Additional Options, Using a Handset, Headset, and Speakerphone User Preferences Audio Preferences Using AutoAnswer Obtaining a Headset Changing Phone Settings Customizing Rings and Message IndicatorsAccessing Your User Options Web Pages, User Preferences Rings Customizing the Touchscreen User Preferences BrightnessUser Preferences Viewing Angle User Preferences Background Images Using Call Logs and Directories Using Call LogsMissed Calls, Placed Calls, or Received Calls Press Delete Using Call Logs and Directories Using Corporate Directory on Your Phone Directory DialingCorporate Directory exact name can vary Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Accessing Voice Messages Customizing Rings and Message Indicators, Accessing Your User Options Web Pages If you want to Then do thisOptions Device User Options Device Configuring Features and Services on the Web Using Personal Directory on the WebChoose User Options Device Click Service URL If you want to Then do this after you log Choose User Options Personal Address Book Click Delete SelectedChoose User Options Device Choose User Options Fast Dials Setting Up Speed Dials on the Web Using the Address Book Synchronization Tool See Configuring Fast Dials on the Web, Click Speed Dials Setting Up Phone Services on the Web Click Phone Services Controlling User Settings on the Web ServicesChoose User Options User Settings Controlling Line Settings on the Web Click Line Settings Change the audible Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access Lists Choose User Options Mobility Settings Remote Destinations Click Remote Destinations Using Cisco WebDialer Web Pages, Network Configuration MAC Address Understanding Additional Configuration Options Using a Shared Line,If you Then For more information See Using AutoAnswer, See Using BLF to Determine a LineSee Using Cisco Extension Advanced Call Handling Troubleshooting Your Phone General TroubleshootingSymptom Explanation See Cleaning and Maintaining Viewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms OL-16993-01 Index Cisco Unified Video Advantage 80 Cisco WebDialer FAC 27 PAB Page Taps Page USA