Cisco Systems 7970 Series Understanding SIP vs. SCCP

-24 OL-16993-01

Understanding SIP vs. SCCP

Your phone can be configured to work with one of two signaling protocols: SIP (Session Initiation

Protocol) or SCCP (Skinny Call Control Protocol). Your system administrator determines this

configuration.

Phone features can vary depending on the protocol. This Phone Guide indicates which features are

protocol-specific. To learn which protocol your phone is using, you can ask your system administrator

or you can choose > Model Information > Call Control Protocol on your phone.

Hold Hold Hold

Hunt Group HLog Hunt Group

Malicious Call Identification MCID Malicious Call ID

Meet Me Conferencing MeetMe MeetMe

Mobility Mobility Mobility

New Call New Call New Call

Other PickUp OPickUp Other PickUp

Quality Reporting Tool QRT Quality Reporting Tool

Redial Redial Redial

Remote hold Hold Hold (flashing)

Remove Last Conference

Party

RmLstC Remove Last Participant

Trans fer Trans fer Tra ns fer

Video Mode Command VidMode Vi deo

Feature Softkey Line Button Label and Icon

Contents

Main Page Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks Softkey Definitions Common Phone Tasks Phone Screen Icons Button Icons Contents Page Page Page Getting Started Using this Guide Finding Additional Information Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials Safety and Performance Information Cisco Product Security Overview Accessibility Features Connecting Your Phone 1 DC adaptor port (DC48V) 6 2 AC-to-DC power supply 7 3 AC power cord 8 4 9 5 Access port (10/100 1 PC) 10 1 2 3 Registering with TAPS Headset Information An Overview of Your Phone Understanding Buttons and Hardware Page Item Description For more information, see... 1 2 3 4 5 Understanding Lines vs. Calls Understanding Line and Call Icons Icon Line or call state Description Understanding Touchscreen Features Choosing Touchscreen Items Cleaning and Maintaining the Touchscreen Understanding Feature Buttons and Menus Accessing the Help System on Your Phone Understanding Feature Availability Feature Softkey Line Button Label and Icon Feature Softkey Line Button Label and Icon Understanding SIP vs. SCCP Basic Call Handling Placing a CallBasic Options For more information, see... Placing a CallAdditional Options Page Page Answering a Call Ending a Call Using Hold and Resume Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another Phone Viewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number Using Do Not Disturb Making Conference Calls Using Conference Features Using Conference Using Join Using cBarge Using Meet-Me Viewing or Removing Conference Participants Placing or Receiving Intercom Calls Page Advanced Call Handling Speed Dialing Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared Line Press HLog or Hunt Group. Your phone screen displays, Logged Press HLog or Hunt Group. When logged in, the Hunt Group Understanding Shared Lines Remote-in-Use Icon Sharing Call Information and Barging Privacy Using Barge to Add Yourself to a Shared-Line Call Using Barge Features Preventing Others from Viewing or Barging a Shared-Line Call Using BLF to Determine a Line State Making and Receiving Secure Calls Tracing Suspicious Calls Press MCID or Malicious Call ID. Prioritizing Critical Calls If you... Then... Using Cisco Extension Mobility Managing Business Calls Using a Single Phone Number Page Using a Handset, Headset, and Speakerphone Obtaining a Headset Using AutoAnswer If you... Then... Changing Phone Settings Customizing Rings and Message Indicators Customizing the Touchscreen Using Call Logs and Directories Using Call Logs Page Directory Dialing Using Corporate Directory on Your Phone Using Personal Directory on Your Phone Page Accessing Voice Messages Using the Cisco Unified CM User Options Web Pages Accessing Your User Options Web Pages If you want to... Then do this... Configuring Features and Services on the Web Using Personal Directory on the Web Using Your Personal Address Book on the Web Configuring Fast Dials on the Web You can now press the line button to access Fast Dial codes. Using the Address Book Synchronization Tool Setting Up Speed Dials on the Web Page Setting Up Phone Services on the Web Controlling User Settings on the Web Controlling Line Settings on the Web Page Setting Up Phones and Access Lists for Mobile Connect Page Using Cisco WebDialer Page Understanding Additional Configuration Options If you... Then... For more information... If you... Then... For more information... Troubleshooting Your Phone General Troubleshooting Symptom Explanation Symptom Explanation Viewing Phone Administration Data Using the Quality Reporting Tool If you are asked to... Then... Page Page Index A B C D E F G H I K M N O P Q R S T U V W