Advanced Call Handling

Put the call on hold

Transfer the call

Add the call to a three-way conference

Answer the call using PickUp

MLPP overrides the Do Not Disturb (DND) feature.

Using Cisco Extension Mobility

Cisco Extension Mobility (EM) allows you to temporarily configure a Cisco Unified IP Phone as your own. Once you log in to EM, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings. Your system administrator must configure EM for you.

If you want to...

Then...

Log in to EM 1. Choose > EM Service (name can vary).

2.Enter your user ID and PIN (provided by your system administrator).

3.If prompted, select a device profile.

Log out of EM 1. Choose > EM Service (name can vary).

2.When prompted to log out, press Yes.

Tips

EM automatically logs you out after a certain amount of time. Your system administrators establishes this time limit.

Changes that you make to your EM profile from your User Options web pages take effect immediately if you are logged in to EM on the phone; otherwise, changes take effect the next time you log in.

Changes that you make to the phone from your User Options web pages take effect immediately if you are logged out of EM; otherwise, changes take effect after you log out.

Local settings controlled by the phone are not maintained in your EM profile.

Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3)

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Cisco Systems 7970 Series manual Using Cisco Extension Mobility, If you want to