Cisco Systems 7970 Series manual Picking Up a Redirected Call on Your Phone, Tips

Picking Up a Redirected Call on Your Phone

Call PickUp allows you to answer a call that is ringing on a coworker’s phone by redirecting the call to your phone. You might use Call PickUp if you share call-handling with coworkers.

If you want to...	Then...
Answer a call that is ringing on	1.	Do one of the following:
another extension within your call		– If the PickUp softkey or button is available, press it.
pickup group
		– If the PickUp softkey or button is not available, go
		off-hook to display the PickUp softkey, then press it.
		If your phone supports auto-pickup, you are now
		connected to the call.
	2.	If the call rings, press Answer to connect to the call.
Answer a call that is ringing on	1.	Do one of the following:
another extension outside of your		– If the GPickUp softkey or Group PickUp button is
group
		available, press it.
		– If the GPickUp softkey or Group PickUp button is not
		available, go off-hook to display the GPickUp
		softkey, then press it.
	2.	Enter the group pickup number.
		If your phone supports auto-pickup, you are now
		connected to the call.
	3.	If the call rings, press Answer to connect to the call.
Answer a call that is ringing on	1.	Do one of the following:
another extension in your group or		– If the OPickUp softkey or Other PickUp button is
in an associated group
		available, press it.
		– If the OPickUp softkey or Other PickUp button is not
		available, go off-hook to display the OPickUp
		softkey, then press it.
		If your phone supports auto-pickup, you are now
		connected to the call.
	2.	If the call rings, press Answer to connect to the call.

Tips

•Depending on how your phone is configured, you might receive an audio and/or visual alert about a call to your pickup group.

•Pressing PickUp, GPickUp, or Group PickUp connects you to the call that has been ringing for the longest time.

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