Ending a Call, Answer, Tip, Or EndCall | Cisco Systems 7970 Series

If you want to...	Then...	For more information, see...

Answer a priority call	Hang up the current call and press	Prioritizing Critical Calls,
(SCCP phones only)	Answer.	page 52

Answer a call on your	Set up Mobile Connect and answer your	Managing Business Calls
cellular phone or other	phone.	Using a Single Phone Number,
remote destination	When you enable Mobile Connect:	page 54
	When you enable Mobile Connect:
	Your desktop and remote destinations
	receive calls simultaneously.
	When you answer the call on your
	desktop phone, the remote destinations
	stop ringing, are disconnected, and
	display a missed call message.
	When you answer the call on one remote
	destination, the other remote
	destinations stop ringing, are
	disconnected, and a missed call message
	is shown on the other remote
	destinations.

Tip

If parties on a call hear a beep tone, the call might be monitored or recorded. Ask your system administrator for more information.

Ending a Call

To end a call, simply hang up. Here are some more details.

If you want to...	Then...

Hang up while using the handset	Return the handset to its cradle. Or press EndCall.

Hang up while using a headset	Press	. Or, to keep headset mode active, press EndCall.

Hang up while using the speakerphone	Press	or EndCall.

Hang up one call, but preserve another	Press EndCall. If necessary, remove the call from hold first.
call on the same line

-30	OL-16993-01

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Cisco Systems 7970 Series manual Ending a Call, If you want to Then For more information, see, Answer, Tip, Or EndCall

Contents

Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Using External Devices Safety and Performance InformationPower Outage Finding Additional Information Accessibility Features Cisco Product Security Overview Connecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalAdjusting the Footstand Optional Registering with Taps Headset InformationAudio Quality Subjective to the User An Overview of Your Phone Understanding Buttons and Hardware OL-16993-01 Description Understanding Lines vs. Calls Understanding Line and Call Icons Icon Line or call state Description Understanding Touchscreen Features Or Receiving Intercom Calls,With the caller. See Placing or Receiving Intercom Calls, Choosing Touchscreen Items Cleaning and Maintaining the TouchscreenUnderstanding Feature Buttons and Menus, To choose a Understanding Feature Buttons and Menus Understanding Feature Availability Accessing the Help System on Your PhoneFeature Softkey Line Button Label and Icon Understanding SIP vs. Sccp For more information Basic Call HandlingPlacing a Call-Basic Options If you want to Then See Placing a Call-Additional Options Corporate Personal Directory to logChoose Personal Address Book Your Personal Address Configuring Fast Dials onWeb, page 68 and Using Book on the Web, For more information, see Answering a CallIf you want to Answer or Answer Ending a CallIf you want to Then For more information, see Tip Using Hold and Resume Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another Phone Viewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number Press CFwdALL or Forward All Using Do Not DisturbSettings on the Web, User Options Web Pages, Using Conference Features Making Conference CallsPress DND or Do Not Disturb Using Conference See Viewing or Removing Conference Participants, Using Join Using cBarge Viewing or Removing Conference Participants See Using Conference,Placing or Receiving Intercom Calls Press ConfList or Conference List You cannot place an intercom call on hold Speed Dialing Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Directory on Your Phone, Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Using a Shared Line Logging Out of Hunt Groups Using Barge to Add Yourself to a Shared-Line Call Understanding Shared Lines Using Barge Features Single-button and Multi-touch Barge Press Private Using BLF to Determine a Line State Making and Receiving Secure Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID Prioritizing Critical Calls If you Then Using Cisco Extension Mobility Access Lists for Mobile Connect, See Switching an In-Progress Call to Another Phone,See Answering a Call, See Placing a Call-Additional Options, Using a Handset, Headset, and Speakerphone User Preferences Audio Preferences Using AutoAnswer Obtaining a Headset Accessing Your User Options Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators User Preferences Rings User Preferences Viewing Angle Customizing the TouchscreenUser Preferences Brightness User Preferences Background Images Missed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Press Delete Using Call Logs and Directories Using Corporate Directory on Your Phone Directory DialingCorporate Directory exact name can vary Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Accessing Voice Messages Customizing Rings and Message Indicators, Options Device Accessing Your User Options Web PagesIf you want to Then do this User Options Device Choose User Options Device Click Service URL Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you log Choose User Options Device Choose User Options Personal Address BookClick Delete Selected Choose User Options Fast Dials Setting Up Speed Dials on the Web Using the Address Book Synchronization Tool See Configuring Fast Dials on the Web, Click Speed Dials Setting Up Phone Services on the Web Click Phone Services Controlling User Settings on the Web ServicesChoose User Options User Settings Controlling Line Settings on the Web Click Line Settings Change the audible Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access Lists Choose User Options Mobility Settings Remote Destinations Click Remote Destinations Using Cisco WebDialer Web Pages, Network Configuration MAC Address Understanding Additional Configuration Options Using a Shared Line,If you Then For more information See Using Cisco Extension See Using AutoAnswer,See Using BLF to Determine a Line Advanced Call Handling Symptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting See Cleaning and Maintaining Viewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms OL-16993-01 Index Cisco Unified Video Advantage 80 Cisco WebDialer FAC 27 PAB Page Taps Page USA