Logging Out of Hunt Groups | Cisco Systems 7970 Series instruction

Tips

•You have a limited time to retrieve a parked call before it reverts to ringing at the original number. See your system administrator for details.

•Your system administrator can assign Directed Call Park buttons to available line buttons on your Cisco Unified IP Phone 7970 or 7971 or on your Cisco Unified IP Phone 7914 Expansion Module.

•You can dial directed call park numbers if you do not have Directed Call Park buttons on your phone. However, you will not be able to see the status of the directed call park number.

Logging Out of Hunt Groups

If your organization receives a large number of incoming calls, you might be a member of a hunt group. A hunt group includes a series of directory numbers that share the incoming call load. When the first directory number in the hunt group is busy, the system hunts for the next available directory number in the group and directs the call to that phone.

When you are away from your phone, you can prevent hunt group calls from ringing your phone by logging out of hunt groups.

If you want to...	Then...

Log out of hunt groups to	Press HLog or Hunt Group. Your phone screen displays, “Logged
temporarily block hunt group	out of Hunt Group.”
calls

Log in to receive hunt group	Press HLog or Hunt Group. When logged in, the Hunt Group
calls	button is lit.

Tip

Logging out of hunt groups does not prevent non-hunt group calls from ringing your phone.

Using a Shared Line

Your system administrator might ask you to use a shared line if you:

•Have multiple phones and want one phone number

•Share call-handling tasks with coworkers

•Handle calls on behalf of a manager

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Cisco Systems 7970 Series manual Logging Out of Hunt Groups, Using a Shared Line

Contents

Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Getting Started Using this GuideIf you want to Then Using External Devices Safety and Performance InformationPower Outage Finding Additional Information Accessibility Features Cisco Product Security Overview Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip RequiredAdjusting the Footstand Optional Headset Information Registering with TapsAudio Quality Subjective to the User An Overview of Your Phone Understanding Buttons and Hardware OL-16993-01 Description Understanding Lines vs. Calls Understanding Line and Call Icons Icon Line or call state Description Or Receiving Intercom Calls, Understanding Touchscreen FeaturesWith the caller. See Placing or Receiving Intercom Calls, Choosing Touchscreen Items Cleaning and Maintaining the TouchscreenUnderstanding Feature Buttons and Menus, To choose a Understanding Feature Buttons and Menus Accessing the Help System on Your Phone Understanding Feature AvailabilityFeature Softkey Line Button Label and Icon Understanding SIP vs. Sccp For more information Basic Call HandlingPlacing a Call-Basic Options If you want to Then See Placing a Call-Additional Options Corporate Directory to log PersonalChoose Personal Address Book Your Personal Address Configuring Fast Dials onWeb, page 68 and Using Book on the Web, For more information, see Answering a CallIf you want to Answer or Answer Ending a CallIf you want to Then For more information, see Tip Using Hold and Resume Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another Phone Viewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number Press CFwdALL or Forward All Using Do Not DisturbSettings on the Web, User Options Web Pages, Making Conference Calls Using Conference FeaturesPress DND or Do Not Disturb Using Conference See Viewing or Removing Conference Participants, Using Join Using cBarge Viewing or Removing Conference Participants See Using Conference,Placing or Receiving Intercom Calls Press ConfList or Conference List You cannot place an intercom call on hold Speed Dialing Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Directory on Your Phone, Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Using a Shared Line Logging Out of Hunt Groups Using Barge to Add Yourself to a Shared-Line Call Understanding Shared Lines Using Barge Features Single-button and Multi-touch Barge Press Private Using BLF to Determine a Line State Tracing Suspicious Calls Making and Receiving Secure CallsPress Mcid or Malicious Call ID Prioritizing Critical Calls If you Then Using Cisco Extension Mobility See Switching an In-Progress Call to Another Phone, Access Lists for Mobile Connect,See Answering a Call, See Placing a Call-Additional Options, Using a Handset, Headset, and Speakerphone User Preferences Audio Preferences Using AutoAnswer Obtaining a Headset Accessing Your User Options Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators User Preferences Rings User Preferences Viewing Angle Customizing the TouchscreenUser Preferences Brightness User Preferences Background Images Missed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Press Delete Using Call Logs and Directories Directory Dialing Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Accessing Voice Messages Customizing Rings and Message Indicators, Options Device Accessing Your User Options Web PagesIf you want to Then do this User Options Device Choose User Options Device Click Service URL Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you log Choose User Options Device Choose User Options Personal Address BookClick Delete Selected Choose User Options Fast Dials Setting Up Speed Dials on the Web Using the Address Book Synchronization Tool See Configuring Fast Dials on the Web, Click Speed Dials Setting Up Phone Services on the Web Click Phone Services Services Controlling User Settings on the WebChoose User Options User Settings Controlling Line Settings on the Web Click Line Settings Change the audible Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access Lists Choose User Options Mobility Settings Remote Destinations Click Remote Destinations Using Cisco WebDialer Web Pages, Network Configuration MAC Address Using a Shared Line, Understanding Additional Configuration OptionsIf you Then For more information See Using Cisco Extension See Using AutoAnswer,See Using BLF to Determine a Line Advanced Call Handling Symptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting See Cleaning and Maintaining Using the Quality Reporting Tool Viewing Phone Administration DataIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms OL-16993-01 Index Cisco Unified Video Advantage 80 Cisco WebDialer FAC 27 PAB Page Taps Page USA