Managing Business Calls Using a Single Phone Number 54

Using a Handset, Headset, and Speakerphone 56

Obtaining a Headset 57

Using AutoAnswer 57

Changing Phone Settings 58

 

 

 

 

 

Customizing Rings and Message Indicators

58

 

 

 

Customizing the Touchscreen 59

 

 

 

 

 

Using Call Logs and Directories 60

 

 

 

 

 

Using Call Logs

60

 

 

 

 

 

Directory Dialing

62

 

 

 

 

 

Using Corporate Directory on Your Phone

62

 

 

 

Using Personal Directory on Your Phone

63

 

 

 

Accessing Voice Messages 65

 

 

 

 

 

Using the Cisco Unified CM User Options Web Pages

66

 

Accessing Your User Options Web Pages

66

 

 

 

 

Configuring Features and Services on the Web 67

 

 

 

Using Personal Directory on the Web

67

 

 

 

 

Using Your Personal Address Book on the Web

67

 

 

Configuring Fast Dials on the Web

68

 

 

 

Using the Address Book Synchronization Tool

69

 

 

Setting Up Speed Dials on the Web 69

 

 

 

 

Setting Up Phone Services on the Web

71

 

 

 

Controlling User Settings on the Web

72

 

 

 

Controlling Line Settings on the Web

73

 

 

 

 

Setting Up Phones and Access Lists for Mobile Connect

75

 

Using Cisco WebDialer 77

 

 

 

 

 

Understanding Additional Configuration Options

79

 

 

Troubleshooting Your Phone 81

 

 

 

 

 

General Troubleshooting 81

 

 

 

 

 

Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3)

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Cisco Systems 7970 Series manual Using a Handset, Headset, and Speakerphone