Basic Call Handling

Answering a Call

You can answer a call by lifting the handset, or you can use other options if they are available on your phone.

If you want to...

Then...

 

 

 

For more information, see...

 

 

 

 

 

Answer with a headset

Press

, if unlit. Or, if

is lit, press

Using a Handset, Headset,

 

Answer or

(flashing).

 

and Speakerphone, page 56

 

Note The ringing line is automatically

 

 

 

selected. Ask your system

 

 

 

administrator about options to

 

 

 

always select the primary line.

 

 

If you are using a wireless headset, refer

 

 

to the wireless headset documentation.

 

 

 

 

 

 

Answer with the

Press

, Answer, or

(flashing).

Using a Handset, Headset,

speakerphone

Note The ringing line is automatically

and Speakerphone, page 56

 

 

selected. Ask your system

 

 

 

administrator about options to

 

 

 

always select the primary line.

 

 

 

 

Switch from a connected

Press Answer or, if the call is ringing on

Using Hold and Resume,

call to answer a new call

a different line, press

(flashing).

page 31

 

 

 

 

 

Answer using call waiting

Press Answer.

 

 

Using Hold and Resume,

 

 

 

 

 

page 31

 

 

 

 

 

Send a call to a voice

Press iDivert.

 

 

Sending a Call to a Voice

message system

 

 

 

 

Message System, page 35

 

 

 

 

Auto-connect calls

Use AutoAnswer.

 

Using AutoAnswer, page 57

 

 

 

Retrieve a parked call on

Use Call Park or Directed Call Park.

Storing and Retrieving Parked

another phone

 

 

 

 

Calls, page 45

 

 

 

 

Use your phone to answer

Use Call Pickup.

 

Picking Up a Redirected Call

a call ringing elsewhere

 

 

 

 

on Your Phone, page 44

 

 

 

 

 

 

Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3)

-29

Page 29
Image 29
Cisco Systems 7970 Series manual Answering a Call, If you want to, For more information, see, Answer or