See Placing a Call-Additional Options | Cisco Systems 7970 Series

			Advanced Call Handling

If you want to...	Then...

Turn on Mobile Connect	1. Dial your assigned Mobile Voice access number.
from your cellular phone	2.	Enter your cellular phone number (if requested) and PIN.
	2.	Enter your cellular phone number (if requested) and PIN.
	3.	Press 2 to enable Mobile Connect.
	4.	Choose whether to turn Mobile Connect on for all configured
		phones or just one:
		–	All phones—Enter 2.
		– One phone—Enter 1 and enter the number you want to add as
			a remote destination, followed by #.

Make a call from your	See Placing a Call—Additional Options, page 26.
cellular phone

Turn off Mobile Connect	1. Dial your assigned Mobile Voice access number.
from your cellular phone	2.	Enter your cellular phone number (if requested) and PIN.
	2.	Enter your cellular phone number (if requested) and PIN.
	3.	Press 3 to disable Mobile Connect.
	4.	Choose whether to turn Mobile Connect off for all configured
		phones or just one:
		–	All phones—Enter 2.
		– One phone—Enter 1 and enter the number you want to
			remove as a remote destination, followed by #.

Tips

•When calling Mobile Voice Access, you need to enter the number you are call from in addition to the PIN if any of the following are true:

–The number you are calling from is not one of your remote destinations.

–The number is blocked by you or your carrier (shown as “Unknown Number”).

–The number is not accurately matched in the Cisco Unified Communications Manager database; for example, if your number is 510-666-9999, but it is listed as 666-9999 in the database, or your number is 408-999-6666, but it is entered as 1-408-999-6666 in the database.

•If you incorrectly enter any requested information (such as cellular phone number or PIN) three times in a row, the Mobile Voice Access call disconnects, and you are locked out for a period of time. Contact your system administrator if you need assistance.

Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3)

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Cisco Systems 7970 Series manual See Placing a Call-Additional Options

Contents

Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Getting Started Using this GuideIf you want to Then Finding Additional Information Safety and Performance InformationPower Outage Using External Devices Cisco Product Security Overview Accessibility Features Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip RequiredAdjusting the Footstand Optional Headset Information Registering with TapsAudio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your Phone OL-16993-01 Description Understanding Lines vs. Calls Icon Line or call state Description Understanding Line and Call Icons Or Receiving Intercom Calls, Understanding Touchscreen FeaturesWith the caller. See Placing or Receiving Intercom Calls, To choose a Cleaning and Maintaining the TouchscreenUnderstanding Feature Buttons and Menus, Choosing Touchscreen Items Understanding Feature Buttons and Menus Accessing the Help System on Your Phone Understanding Feature AvailabilityFeature Softkey Line Button Label and Icon Understanding SIP vs. Sccp If you want to Then See Basic Call HandlingPlacing a Call-Basic Options For more information Corporate Placing a Call-Additional Options Directory to log PersonalChoose Personal Address Book Book on the Web, Configuring Fast Dials onWeb, page 68 and Using Your Personal Address Answer or Answering a CallIf you want to For more information, see Tip Ending a CallIf you want to Then For more information, see Answer Using Hold and Resume Switching Between Multiple Calls Using Mute Viewing Multiple Calls Switching an In-Progress Call to Another Phone Transferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message System User Options Web Pages, Using Do Not DisturbSettings on the Web, Press CFwdALL or Forward All Making Conference Calls Using Conference FeaturesPress DND or Do Not Disturb See Viewing or Removing Conference Participants, Using Conference Using Join Using cBarge Press ConfList or Conference List See Using Conference,Placing or Receiving Intercom Calls Viewing or Removing Conference Participants You cannot place an intercom call on hold Directory on Your Phone, Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Speed Dialing Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared Line Understanding Shared Lines Using Barge to Add Yourself to a Shared-Line Call Single-button and Multi-touch Barge Using Barge Features Press Private Using BLF to Determine a Line State Tracing Suspicious Calls Making and Receiving Secure CallsPress Mcid or Malicious Call ID If you Then Prioritizing Critical Calls Using Cisco Extension Mobility See Switching an In-Progress Call to Another Phone, Access Lists for Mobile Connect,See Answering a Call, See Placing a Call-Additional Options, User Preferences Audio Preferences Using a Handset, Headset, and Speakerphone Obtaining a Headset Using AutoAnswer User Preferences Rings Changing Phone SettingsCustomizing Rings and Message Indicators Accessing Your User Options Web Pages, User Preferences Background Images Customizing the TouchscreenUser Preferences Brightness User Preferences Viewing Angle Press Delete Using Call Logs and DirectoriesUsing Call Logs Missed Calls, Placed Calls, or Received Calls Using Call Logs and Directories Directory Dialing Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Using Personal Directory on Your Phone Personal Directory Personal Fast Dials Press Fast Dial Customizing Rings and Message Indicators, Accessing Voice Messages User Options Device Accessing Your User Options Web PagesIf you want to Then do this Options Device If you want to Then do this after you log Configuring Features and Services on the WebUsing Personal Directory on the Web Choose User Options Device Click Service URL Choose User Options Fast Dials Choose User Options Personal Address BookClick Delete Selected Choose User Options Device Using the Address Book Synchronization Tool Setting Up Speed Dials on the Web Click Speed Dials See Configuring Fast Dials on the Web, Click Phone Services Setting Up Phone Services on the Web Services Controlling User Settings on the WebChoose User Options User Settings Click Line Settings Controlling Line Settings on the Web Change the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile Connect Click Remote Destinations Choose User Options Mobility Settings Remote Destinations Web Pages, Using Cisco WebDialer Network Configuration MAC Address Using a Shared Line, Understanding Additional Configuration OptionsIf you Then For more information Advanced Call Handling See Using AutoAnswer,See Using BLF to Determine a Line See Using Cisco Extension See Cleaning and Maintaining Troubleshooting Your PhoneGeneral Troubleshooting Symptom Explanation Using the Quality Reporting Tool Viewing Phone Administration DataIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms OL-16993-01 Index Cisco Unified Video Advantage 80 Cisco WebDialer FAC 27 PAB Page Taps Page USA