Using BLF to Determine a Line State | Cisco Systems 7970 Series

Using BLF to Determine a Line State

Busy Lamp Field features (BLF) allow you to view the state of a phone line that is associated with a speed-dial button, call log, or directory listing on your phone. If you use BLF Pickup, you can answer a ringing call for the line that you are monitoring. Your system administrator determines which BLF features are configured for your phone.

	If you want to...	Then...
	See the state of a line	Look for one of these indicators next to the line number:
	listed in a call log or	Line is in-use.
	directory	Line is in-use.
	directory
		Line is idle.
		Line is in Do Not Disturb state.
		BLF indicator unavailable for this line.

	See the state of a	Look for one of these indicators next to the line number:
	speed-dial line	+	Line is in-use.
		+	Line is in-use.
		+	Line is idle.
		+	Line is in Do Not Disturb state.

BLF indicator unavailable for this line.

Use BLF Pickup to	Press the BLF Pickup button	while the line is ringing.
answer a call ringing on	The call is redirected to the next available line on your phone. (If you want
a coworker’s phone	to specify a line, first press a line button, then press the BLF button.)

	If your phone supports auto-pickup, the call connects automatically.
	Otherwise, the call rings on your phone for you to answer.
	Note If you press the BLF Pickup button when the monitored line is not
	ringing, your phone will speed dial the line number.

Tips

•Your phone might play an audible indicator to alert you when a call is ringing on the monitored line (BLF Pickup only).

•BLF Pickup answers the oldest ringing call first (if the line that you are monitoring has more than one ringing call).

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Cisco Systems 7970 Series manual Using BLF to Determine a Line State

Contents

Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Using External Devices Safety and Performance InformationPower Outage Finding Additional Information Accessibility Features Cisco Product Security Overview Connecting Your Phone Adjusting the Footstand Optional Removing the Hookswitch Clip RequiredAdjusting the Handset Rest Optional Audio Quality Subjective to the User Registering with TapsHeadset Information An Overview of Your Phone Understanding Buttons and Hardware OL-16993-01 Description Understanding Lines vs. Calls Understanding Line and Call Icons Icon Line or call state Description With the caller. See Placing or Receiving Intercom Calls, Understanding Touchscreen FeaturesOr Receiving Intercom Calls, Choosing Touchscreen Items Cleaning and Maintaining the TouchscreenUnderstanding Feature Buttons and Menus, To choose a Understanding Feature Buttons and Menus Feature Softkey Line Button Label and Icon Understanding Feature AvailabilityAccessing the Help System on Your Phone Understanding SIP vs. Sccp For more information Basic Call HandlingPlacing a Call-Basic Options If you want to Then See Placing a Call-Additional Options Corporate Choose Personal Address Book PersonalDirectory to log Your Personal Address Configuring Fast Dials onWeb, page 68 and Using Book on the Web, For more information, see Answering a CallIf you want to Answer or Answer Ending a CallIf you want to Then For more information, see Tip Using Hold and Resume Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another Phone Viewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number Press CFwdALL or Forward All Using Do Not DisturbSettings on the Web, User Options Web Pages, Press DND or Do Not Disturb Using Conference FeaturesMaking Conference Calls Using Conference See Viewing or Removing Conference Participants, Using Join Using cBarge Viewing or Removing Conference Participants See Using Conference,Placing or Receiving Intercom Calls Press ConfList or Conference List You cannot place an intercom call on hold Speed Dialing Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Directory on Your Phone, Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Using a Shared Line Logging Out of Hunt Groups Using Barge to Add Yourself to a Shared-Line Call Understanding Shared Lines Using Barge Features Single-button and Multi-touch Barge Press Private Using BLF to Determine a Line State Press Mcid or Malicious Call ID Making and Receiving Secure CallsTracing Suspicious Calls Prioritizing Critical Calls If you Then Using Cisco Extension Mobility See Answering a Call, Access Lists for Mobile Connect,See Switching an In-Progress Call to Another Phone, See Placing a Call-Additional Options, Using a Handset, Headset, and Speakerphone User Preferences Audio Preferences Using AutoAnswer Obtaining a Headset Accessing Your User Options Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators User Preferences Rings User Preferences Viewing Angle Customizing the TouchscreenUser Preferences Brightness User Preferences Background Images Missed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Press Delete Using Call Logs and Directories Corporate Directory exact name can vary Using Corporate Directory on Your PhoneDirectory Dialing Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Accessing Voice Messages Customizing Rings and Message Indicators, Options Device Accessing Your User Options Web PagesIf you want to Then do this User Options Device Choose User Options Device Click Service URL Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you log Choose User Options Device Choose User Options Personal Address BookClick Delete Selected Choose User Options Fast Dials Setting Up Speed Dials on the Web Using the Address Book Synchronization Tool See Configuring Fast Dials on the Web, Click Speed Dials Setting Up Phone Services on the Web Click Phone Services Choose User Options User Settings Controlling User Settings on the WebServices Controlling Line Settings on the Web Click Line Settings Change the audible Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access Lists Choose User Options Mobility Settings Remote Destinations Click Remote Destinations Using Cisco WebDialer Web Pages, Network Configuration MAC Address If you Then For more information Understanding Additional Configuration OptionsUsing a Shared Line, See Using Cisco Extension See Using AutoAnswer,See Using BLF to Determine a Line Advanced Call Handling Symptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting See Cleaning and Maintaining If you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool Cisco One-Year Limited Hardware Warranty Terms OL-16993-01 Index Cisco Unified Video Advantage 80 Cisco WebDialer FAC 27 PAB Page Taps Page USA