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Compaq
EH63V, EH65V
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Modem and Network Connections
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EH65V
EH63V
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154 pages
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Troubleshooting
Specifications
Install
Bluetooth
Setting Description Default
Connecting to the Internet
Warranty
Configuring the Computer
CD-ROM and DVD Problems
To reset the computer
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Modem and Network Connections
Reference Guide
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Contents
Compaq Notebook Series Reference Guide
Reference Guide
Meets the requirements of ACA Technical Standard TS008
Important Safety Information
Software Product License Agreement
Reference Guide
Reference Guide
Contents
Add-On Devices
Batteries and Power Management
Modem and Network Connections
Troubleshooting and Maintenance
Index 157
Support and Service 125
Reference Information 133
Getting Started with Your Notebook
Taking Inventory
What’s in the box?
To buy accessories
To find more information
Identifying Parts of the Computer
Front View
Back View
Bottom View
Status Lights
Power mode
Battery status
Hard disk drive activity
Identifying Parts of the Computer
Setting Up Your Computer
Install the battery
To remove the battery
Connect AC power
Connect a phone line
Hint
Set up Windows
Turn on the computer
To connect to the Internet
What to do next
Basic Operation
Operating Your Computer
To turn the computer on and off
To reset the computer
To change the boot device
To use the touch pad
Moving and selecting
Scrolling with the scroll pad
To use the Fn hot keys
This hot key Does this
To use the One-Touch buttons
To reprogram a One-Touch button
This key combination Does this
To use the Windows and Applications keys
To use the embedded keypad
To use the ALT GR key
To adjust the display
Changing display settings
Changing the brightness
To increase or decrease the volume
To adjust the volume
Using an external monitor
To mute the audio
Using CDs or DVDs
Could stop responding and you could lose data
To play DVD movies
To create or copy CDs
Securing Your Computer
To set up password protection
Bios Setup Utility
Windows XP
To lock your computer
To attach a security cable
To protect against viruses
To lock the hard disk drive
Disk drive
To maintain your computer
Taking Care of Your Computer
To protect your hard disk drive
To safeguard your data
To extend the life of the display
To clean your computer
Batteries and Power Management
Information that was not saved will be lost
Managing Power Consumption
How the computer manages power automatically
Managing CPU power
Changing timeout settings and creating power schemes
Unsaved data if the computer’s battery runs down completely
Hibernate
To manage power manually
Power mode Does this… Use when… To enter this mode… Standby
Off
Using Battery Power
To check battery status
To get the most from your batteries
To respond to a low-battery warning
To recharge the battery
Using Battery Power
Modem and Network Connections
Using the Modem
To connect the modem
Special restrictions in certain countries
Signing up with an Internet Service Provider
Connecting to the Internet
To disconnect from the Internet
To dial in to a network
To change your modem settings
To send an e-mail message
To send and receive e-mail
To start Outlook Express
To receive e-mail messages
To send and receive faxes
Connecting to a LAN
To connect to a LAN
To prepare for connections
Making Wireless Network Connections
Connecting to an Existing Wireless Network
Creating a New Computer-to-Computer Network AdHoc
To turn wireless communication on and off
Turning on communication and making a connection
Turning off communication and ending a connection
Turning on Bluetooth communication
Making Wireless Bluetooth Connections
To turn Bluetooth communication on and off
Turning off Bluetooth communication
To prepare for Bluetooth connections
Sending Outlook data to another Bluetooth device OPP
To send or receive files using Bluetooth
Sharing files with another Bluetooth device FTP
To connect to a Bluetooth printer or serial device
To make a dial-up connection via a Bluetooth phone
Add-On Devices
Inserting a PC Card
Connecting PC Cards
To insert or remove a PC Card
Removing a PC Card
Lose data
Locating connectors on the computer
Connecting External Devices
To identify connectors for external devices
Locating connectors on the port replicator
To connect a USB device
To connect a printer or other parallel device
To connect an external keyboard or mouse
To connect an audio device
Adjusting monitor resolution and other settings
Connecting an external monitor
Switching the display to the external monitor
To use an external monitor
To connect a TV set
Using dual display mode
To use a TV set as a monitor
To activate the TV display
To connect an Ieee 1394 device
To connect a serial device
To play DVD movies on the TV
Disabling the infrared port
Using the infrared port
To connect an infrared device
Printing to an infrared printer
To use a port replicator
To dock to the port replicator
Connecting External Devices
To undock from the port replicator
Installing Additional RAM
To install a RAM expansion module
To remove a RAM expansion module
Replacing the Hard Disk Drive
To replace the hard disk drive
To replace the hard disk drive holder
To prepare a new hard disk drive
Troubleshooting and Maintenance
If no sound is audible
Troubleshooting Your Computer
Audio Problems
If sound does not record
If a DVD plays erratically
CD-ROM and DVD Problems
If you can’t boot from a CD or DVD in the CD/DVD drive
If a DVD movie stops playing in the middle
If a DVD movie doesn’t fill the screen
If you get a Region Code error when playing a DVD movie
If the computer cannot read a CD or DVD
If a DVD doesn’t play with two displays
If the screen is difficult to read
Display Problems
If the computer is on, but the screen is blank
If an external display does not work
If the computer’s hard drive doesn’t spin
Hard Disk Drive Problems
If one or more display pixels look bad
If the hard disk makes a buzzing or whining noise
If you have problems with infrared communications
Heat Problems
Infrared Problems
If files are corrupted
If the touch pad doesn’t work
Keyboard and Pointing Device Problems
If the pointer is difficult to control
If the touch pad moves the pointer or cursor while you type
If you can’t update or reinstall One-Touch software
LAN Problems
If you can’t type the euro symbol
If the embedded numeric keypad doesn’t work
Memory Problems
If the modem doesn’t dial or no dial tone is detected
Modem Problems
If the modem seems slow
If the modem dials incorrectly
If the modem dials but you can’t hear it
If the modem dials but doesn’t connect
If the modem isn’t detected
If the modem connects, but transferred data is bad
PC Card Pcmcia Problems
If a PC card modem is not working
Performance Problems
If an I/O card stops communicating properly
If the computer pauses or runs sluggishly
If the computer stops responding
Port Replicator Problems
If the operating system hangs when you dock or undock
If a connection isn’t working
If the computer turns off immediately after it turns on
Power and Battery Problems
If the battery doesn’t charge
If the computer keeps beeping
If the computer doesn’t automatically hibernate as expected
If the Time Remaining for the battery is not correct
If the computer doesn’t suspend to Standby mode as expected
If the left edge of printed output is missing
Printing Problems
If a serial or parallel printer doesn’t print
If an infrared printer doesn’t print
If a serial modem doesn’t work properly
Serial, Parallel, and USB Problems
If a serial mouse doesn’t work
If the computer won’t boot from battery power
Startup Problems
If the computer doesn’t respond when you turn it on
If the serial or parallel port is not working
If the computer stops responding after booting
Wireless Problems
If the computer won’t boot from the floppy disk drive
If you have problems with wireless 802.11 communication
If you can connect, but the network is slow
If your computer cannot detect any Bluetooth devices
If your computer cannot detect a certain Bluetooth device
Testing the Hardware
To run the e-Diagtools diagnostic test
Testing the Hardware
Configuring the Computer
To run the Bios Setup utility
Setting Description Default
Main Menu
System Devices Menu
Security Menu
Boot Menu
Exit Menu
Reinstalling and Updating Software
To recover the factory installation of your hard disk
To update the Bios
PC Identification and Bios passwords
To update Windows drivers
Support and Service
To get help from the Web
To get support or service
Getting Assistance for Your Computer
We will not be able to help with questions about
Home Support
Business Support
To receive repair service
To prepare your computer for shipment
Limited Warranty Statement
Product Duration of Limited Warranty
Reference Information
Hardware Specifications
Keyboard
Wireless LAN
Bluetooth PAN
Pointing Devices
Environmental
Security Features
Expandability
Limits
Modem Reference Information
AT Commands Conexant
Command Function Conexant
Modem Reference Conexant
G,h,i
+GMI
+MCR
ECC Commands
FAX Class
Voice Commands
AT* Commands
Selected Result Codes Conexant
Register Function Conexant Range/units Default
Registers Conexant
Code Meaning
Country or Region Rated Voltage and Current Part Number
Safety Information
Power Cords
Ergonomics Battery Safety
Laser Safety
LED Safety
Mercury Safety
Exposure to Radio Frequency Radiation
Regulatory Information
Connections to Peripheral Devices
Regulatory Information
Responsible Party
Canada
Declaration of Conformity U.S.A
Trade name
European Union
Regulatory Information
Japan
Japan Telecommunications Approval
New Zealand
Conexant AMC20493-KT5 Data Fax Modem PTC 211/02/071
Russia International
EMC
Index
Reference Guide
QuickRestore System Recovery CD
USB
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