Troubleshooting and Maintenance

Troubleshooting Your Computer

If an I/O card stops communicating properly

The card may have been reset if the computer suspended or turned off. Exit any applications, and then remove and reinsert the card.

If a PC card modem is not working

Disable the internal modem:

1.Open the hardware Device Manager: click Start, Control Panel, Performance and Maintenance, System.

2.Double-click Modem to list the current modem devices.

3.Double-click the internal modem, and then select the option to disable the modem.

If an I/O card stops communicating properly

Exit and restart the application. The card may have been reset if the computer suspended or turned off.

Check settings in Control Panel.

Performance Problems

For best performance, your computer should have at least 128 MB of memory (RAM).

If the computer pauses or runs sluggishly

This may be normal Windows behavior. Background processing can affect response time.

Certain background operations (such as a virus-scanning program) can affect performance.

Press CTRL+ALT+DEL and use Task Manager to see if an application is not responding.

Restart the computer: click Start, Turn Off Computer, Restart.

Some file browsers respond slowly while processing graphics or waiting for broken network connections to time out.

If the computer’s hard disk drive frequently runs (as indicated by the hard drive light on the front of the computer) while the computer appears to be paused or running slowly, Windows is likely spending excess time writing to its swap file on the computer’s hard disk. If this occurs frequently, consider installing additional memory.

Check the amount of available free disk space. Delete temporary and unneeded files.

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Compaq EH65V, EH63V Performance Problems, If an I/O card stops communicating properly, If a PC card modem is not working