
Troubleshooting and Maintenance
Troubleshooting Your Computer
If the embedded numeric keypad doesn’t work
•To type numbers, make sure Num Lock is on.
•Make sure the embedded Keypad Lock (Fn+F8) is
If you can’t type the euro symbol
•Hold ALT GR when you press the marked key.
•The euro symbol is not on the U.S. English keyboard. Make sure the embedded keypad is active (Fn+F8) and Num Lock is on, and then hold ALT while typing 0128 on the numeric keypad.
If you can’t update or reinstall One-Touch software
•Log in as administrator to perform the update or installation.
LAN Problems
If the built-in network adapter doesn’t connect to the LAN
•Check all cables and connections. Try connecting at a different network station, if available.
•If the yellow light next to the LAN port does not light, the LAN cable may not be connected to the network or the network may be down. Try connecting a different computer to the cable.
•Make sure the LAN cable is Category 3, 4, or 5 for
•Click Start, Help and Support, and use the Networking troubleshooter.
•Open the hardware Device Manager: click Start, Control Panel, Performance and Maintenance, System. If the network interface is disabled, try to enable it. If it has a conflict, try disabling another device.
If you can’t browse the Network Neighborhood or My Network Places
•Click Start, Search, Computers or People to look for a computer.