Compaq EH65V, EH63V manual Memory Problems

Troubleshooting and Maintenance

Troubleshooting Your Computer

If you can’t log in to Netware servers

•If a Netware server is using IPX/SPX protocol, you may need to force your frame type to match the server’s frame type. Check with your network administrator.

If a network connection responds slowly

•If your network connection uses a proxy server, try enabling the option for bypassing the proxy server for local addresses. You can do this in Control Panel under your network connection properties.

Memory Problems

If a message says you are out of memory

•Make sure drive C is not running low on free space.

•If you are having memory problems while running MS-DOS programs, use the MS-DOS or Application and Software troubleshooter in Windows Help: click Start, Help and Support.

•The full amount of RAM in your computer is not available for running applications. A certain amount of RAM is used for display memory. The amount of display memory is shown in the BIOS Setup utility—see “To run the BIOS Setup utility” on page 118.

•We have not tested third-party memory cards for use with the computer.

•Test your computer’s memory with the e-Diagtools diagnostics—see “Testing the Hardware” on page 116.

If memory doesn’t increase after adding RAM

•Make sure your computer is using only PC2100 DDR-266 or higher memory (RAM) modules.

If the computer beeps but doesn’t start after adding RAM

•You installed an incompatible type of RAM. Remove the module.

102 Reference Guide