Manuals / Compaq / Computer Equipment / Laptop

Compaq XL192, XL190, XL191 Presario 1800 Series, Models XL180, XL181, XL182, XL183, XL184, XL185

Models: XL182 XL185 XL183 XL191 XL181 XL190 XL192 XL180

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Presario 1800 Series

Models: XL180, XL181, XL182, XL183, XL184, XL185,

and XL190, XL191, XL192

Video Test Error Codes (Continued)

Error Code Description

Recommended Action

2402-xx

2403-xx

2404-xx

2405-xx

2406-xx

2408-xx

2409-xx

2410-xx

2411-xx

2412-xx

2414-xx

2416-xx

2418-xx

Video memory test failed

Video attribute test failed

Video character set test failed

Video 80 x 25 mode 9 x 14 character cell test failed

Video 80 x 25 mode 8 x 8 character cell test failed

Video 320 x 200 mode color set 0 test failed

Video 320 x 200 mode color set 1 test failed

Video 640 x 200 mode test failed

Video screen memory page test failed

Video gray scale test failed

Video white screen test failed

Video noise pattern test failed

ECG/VGC memory test failed

1.Run the Configuration and Diagnostics utilities.

2.Replace the display assembly and retest.

3.Replace the system board and retest.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

TROUBLESHOOTING 15

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Compaq specifications Presario 1800 Series, Models XL180, XL181, XL182, XL183, XL184, XL185, and XL190, XL191, XL192

Contents

Welcome to the Maintenance & Service Guide MSG Presario 1800 SeriesExpanding & Hiding Topics Using this GuidePresario 1800 Series Viewing a ChapterPresario 1800 Series privacy and legal statementMaintenance and Service Guide Before You BeginPresario 1800 Series SymbolsTechnician Notes PrefaceSerial Number Locating Additional InformationPresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESProduct Description Presario 1800 SeriesFeature Display Processor Hard Drive Models and FeaturesFeature Display Processor Hard Drive Modem Networking Battery System MemoryModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 Front of UnitPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Presario 1800 Series# Description Internet Zone Buttons and LightsPresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192# Description Front Bezel ComponentsPresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 Right-Side ComponentsPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Presario 1800 SeriesModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 Left-Side ComponentsPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Presario 1800 SeriesModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 Underneath the UnitPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Presario 1800 SeriesModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 Rear ConnectorsPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Presario 1800 SeriesComponents Optional QuikDockConnectors Presario 1800 SeriesPresario 1800 Series Physical and EnvironmentalSpecifications SpecificationModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 System InterruptsSystem DMA Presario 1800 SeriesModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 System I/O AddressSystem Function Shipping Configuration Presario 1800 SeriesI/O Address System Memory CatalogSystem Function Shipping Configuration Presario 1800 SeriesModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 Display InformationSpecifications Presario 1800 SeriesModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 Memory ExpansionDiskette Drive Presario 1800 SeriesSpecification Hard DriveCD or DVD Drive SpecificationModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 Battery PackBattery Pack Presario 1800 SeriesSignal is active low Parallel ConnectorSignal SignalSignal Serial ConnectorKeyboard/Mouse Connector SignalSignal Modem ConnectorGame Port Connector SignalSignal S-Video ConnectorExternal VGA Monitor Port Pin SignalSignal TV-Out Composite Video ConnectorUniveral Serial Bus USB SignalPin Signal QuikDock ConnectorSignal SignalBattery and Power Management Power ModesHibernation StandbyPresario 1800 Series Summary of Power ModesFull Off Shut downPower Settings Power SchemesPresario 1800 Series Alarms SpeedStep TechnologyPresario 1800 Series Rebooting After a Lockup Recovering From a Loss of Electrical PowerPresario 1800 Series Presario 1800 Series Increasing Battery-Operating LifeMinimizing the Energy Required Maximizing the Energy StoredConditioning a Battery Pack Disposing of a Used Battery PackPresario 1800 Series and XL190, XL191, XL192 TroubleshootingPresario 1800 Series Models XL180, XL181, XL182, XL183, XL184, XL1852. Run Compaq Diagnostics Preliminary StepsPresario 1800 Series Presario 1800 Series Clearing the Power-On Password3. Remove the battery 4. Remove the Palmrest cover 5. Remove the keyboard 6. Remove the HeatspreaderPower-On Self Test POST POST Error MessagesPresario 1800 Series 601-Diskette Controller Error XX000YZZ 201-Memory Error301-Keyboard Error 304-Keyboard or System Unit ErrorCompaq Diagnostics Checkup TEST View System Information INSPECTPresario 1800 Series Presario 1800 Series Checkup TEST5. Select View System Information INSPECT from the Diagnostics menu View System Information INSPECTPresario 1800 Series Presario 1800 Series Diagnostic Error CodesError Code Description Processor Test Error CodesError Code Memory Test Error CodesError Code Description Keyboard Test Error CodesError Code Description Parallel Printer Test Error CodesError Code Description Diskette Drive Test Error CodesError Code Description Serial Test Error CodesPresario 1800 Series Hard Drive Test Error CodesError Code Description ECC = Error Correction CodePresario 1800 Series Video Test Error CodesError Code Description 2. Replace the display assembly and retestPresario 1800 Series Video Test Error Codes ContinuedError Code Description 2. Replace the display assembly and retestPresario 1800 Series Video Test Error Codes ContinuedError Code Description 3. Replace the display assembly and retestError Code Description Audio Test Error CodesError Code TouchPad Interface Test Error CodesTroubleshooting without Diagnostics Before Replacing PartsPresario 1800 Series Presario 1800 Series Solving Minor ProblemsAudio Solutions Battery Pack/Gauge SolutionsReplace the battery pack Replace the RTC battery Battery Pack/GaugeProblem SolutionsPresario 1800 Series Battery Pack/GaugeProblem SolutionsCD and DVD Drive Solutions Diskette Drive SolutionsPresario 1800 Series Presario 1800 Series Display SolutionsReplace the display assembly Replace the display assembly ProblemSolutions 2. Replace the display assembly Replace the display assemblyReplace the display assembly Replace the system board ProblemSolutions 2. Replace the display assembly Replace the display assemblyHard Drive Solutions Hardware Installation SolutionsPresario 1800 Series Keyboard/Numeric Keypad Solutions Memory SolutionsPresario 1800 Series Presario 1800 Series PC Card SolutionsProblem SolutionsModels XL180, XL181, XL182, XL183, XL184, XL185 ProblemSolutions Presario 1800 SeriesSolutions Power SolutionsPower ProblemPresario 1800 Series Printer SolutionsProblem SolutionsPresario 1800 Series TouchPad/Pointing Device SolutionsProblem SolutionsContacting Compaq Support Shipping PreparationPresario 1800 Series Electrostatic Discharge Removal and ReplacementPresario 1800 Series Presario 1800 Series Connectors and Plastic PartsTool and Software Requirements ScrewsPresario 1800 Series ZIF ConnectorPresario 1800 Series CablesREMOVAL AND REPLACEMENT Hard Drive Ribbon CableRemoving the Hard Drive PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES CD/DVD Ribbon CableRemoving the CD/DVD Drive 6 REMOVAL AND REPLACEMENTREMOVAL AND REPLACEMENT Diskette Drive Ribbon CableRemoving the Diskette Drive PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Speaker Assembly CableRemoving the Speaker Assembly 8 REMOVAL AND REPLACEMENTREMOVAL AND REPLACEMENT Modem CableRemoving the Modem PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Keyboard Ribbon CableRemoving the Keyboard 10 REMOVAL AND REPLACEMENTPresario 1800 Series Preparing the Notebook for Disassembly1. Disconnect the AC power source and any external devices 4. Remove the battery pack pgPresario 1800 Series Disconnecting the QuikDock12 REMOVAL AND REPLACEMENT PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESPresario 1800 Series Removing the BatteryTo remove the battery pack, complete the following steps To replace the battery, reverse these proceduresPresario 1800 Series Removing the Palmrest Cover with TouchPad4. Turn the Notebook over right side up PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESREMOVAL AND REPLACEMENT Presario 1800 SeriesPresario 1800 Series To replace the Palmrest cover, reverse these procedures16 REMOVAL AND REPLACEMENT PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESPresario 1800 Series Removing the KeyboardRemoving the Internet Zone Cover Status Panel AssemblyPresario 1800 Series Presario 1800 Series 5. Turn the unit over right side up and open the display Presario 1800 SeriesPresario 1800 Series Removing the Internet Button BoardPresario 1800 Series To replace the Internet button board, reverse these procedures22 REMOVAL AND REPLACEMENT PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESPresario 1800 Series Removing the HeatspreaderPresario 1800 Series Removing the ModemPresario 1800 Series Removing the Hard DrivePresario 1800 Series Removing the Hard Drive Mounting BracketsPresario 1800 Series Removing the DisqPlay ModulePresario 1800 Series Removing the ProcessorTo replace the processor, complete the following Presario 1800 SeriesPresario 1800 Series Removing the CD/DVD DrivePresario 1800 Series To replace the CD/DVD drive, reverse these proceduresPresario 1800 Series Removing the Display Panel AssemblyREMOVAL AND REPLACEMENT 5. Remove the display assembly from the chassisTo replace the display panel, reverse these procedures PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESPresario 1800 Series Removing the Upper CPU CoverPresario 1800 Series Removing the Fan AssemblyPresario 1800 Series To replace the fan assembly and gasket, reverse these procedures36 REMOVAL AND REPLACEMENT PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESPresario 1800 Series Removing the Real Time Clock BatteryPresario 1800 Series 9. Locate the RTC battery on the system board behind the CD/DVD drive near the back of the unitPresario 1800 Series Removing the Diskette DrivePresario 1800 Series To replace the diskette drive, reverse these proceduresRemoving the Battery Charger Board Presario 1800 SeriesVoltage Converter Board Presario 1800 Series Removing the Speaker AssemblyPresario 1800 Series To replace the speaker assembly, reverse these proceduresPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES REMOVAL AND REPLACEMENTPresario 1800 Series Removing the System BoardModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESREMOVAL AND REPLACEMENT Presario 1800 SeriesPresario 1800 Series To replace the system board, reverse these procedures46 REMOVAL AND REPLACEMENT PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESPresario 1800 Series Removing the Memory ModuleModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 48 REMOVAL AND REPLACEMENTPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Presario 1800 SeriesPresario 1800 Series Illustrated Parts Catalog# Description System UnitsPresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192# Description System BoardsPresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 Display Panel AssemblyMass Storage Devices Presario 1800 SeriesModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 Miscellaneous CablesPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Presario 1800 SeriesModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 Miscellaneous Hardware KitPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Presario 1800 SeriesDescription Miscellaneous PlasticsPresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 Miscellaneous PartsDocumentation and Software Presario 1800 SeriesDescription Display Configure To Order CTO PartsPresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Description Hard Drive 06.0-GB 12.0-GB 18.0-GB 30.0-GB PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESPresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192