Manuals / Compaq / Computer Equipment / Laptop

Compaq XL191, XL190, XL192 Presario 1800 Series, Models XL180, XL181, XL182, XL183, XL184, XL185

Models: XL182 XL185 XL183 XL191 XL181 XL190 XL192 XL180

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Presario 1800 Series

Models: XL180, XL181, XL182, XL183, XL184, XL185,

and XL190, XL191, XL192

	Video Test Error Codes

Error Code Description	Recommended Action

501-xx

502-xx

503-xx

504-xx

505-xx

506-xx

507-xx

508-xx

509-xx

510-xx

511-xx

512-xx

514-xx

516-xx

Video controller test failed

Video memory test failed

Video attribute test failed

Video character set test failed

Video 80 x 25 mode 9 x 14 character cell test failed

Video 80 x 25 mode 8 x 8 character cell test failed

Video 40 x 25 mode test failed

Video 320 x 200 mode color set 0 test failed

Video 320 x 200 mode color set 1 test failed

Video 640 x 200 mode test failed

Video screen memory page test failed

Video gray scale test failed

Video white screen test failed

Video noise pattern test failed

1.Disconnect external monitor and test with the Notebook display.

2.Replace the display assembly and retest.

3.Replace the system board and retest.

14 TROUBLESHOOTING

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

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Compaq specifications Presario 1800 Series, Models XL180, XL181, XL182, XL183, XL184, XL185, and XL190, XL191, XL192

Contents

Presario 1800 Series Welcome to the Maintenance & Service Guide MSGViewing a Chapter Using this GuidePresario 1800 Series Expanding & Hiding TopicsBefore You Begin privacy and legal statementMaintenance and Service Guide Presario 1800 SeriesPreface SymbolsTechnician Notes Presario 1800 SeriesPresario 1800 Series Serial NumberLocating Additional Information Presario 1800 Series PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESProduct Description Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Modem Networking Battery System Memory Models and FeaturesFeature Display Processor Hard Drive Feature Display Processor Hard DrivePresario 1800 Series Front of UnitPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 Internet Zone Buttons and LightsPresario 1800 Series # DescriptionModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 Front Bezel ComponentsPresario 1800 Series # DescriptionPresario 1800 Series Right-Side ComponentsPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Presario 1800 Series Left-Side ComponentsPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Presario 1800 Series Underneath the UnitPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Presario 1800 Series Rear ConnectorsPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Presario 1800 Series Optional QuikDockConnectors ComponentsSpecification Physical and EnvironmentalSpecifications Presario 1800 SeriesPresario 1800 Series System InterruptsSystem DMA Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Presario 1800 Series System I/O AddressSystem Function Shipping Configuration Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Presario 1800 Series System Memory CatalogSystem Function Shipping Configuration I/O AddressPresario 1800 Series Display InformationSpecifications Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Presario 1800 Series Memory ExpansionDiskette Drive Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Specification Hard DriveCD or DVD Drive SpecificationPresario 1800 Series Battery PackBattery Pack Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Signal Parallel ConnectorSignal Signal is active lowSignal Serial ConnectorKeyboard/Mouse Connector SignalSignal Modem ConnectorGame Port Connector SignalPin Signal S-Video ConnectorExternal VGA Monitor Port SignalSignal TV-Out Composite Video ConnectorUniveral Serial Bus USB SignalSignal QuikDock ConnectorSignal Pin SignalStandby Power ModesHibernation Battery and Power ManagementShut down Summary of Power ModesFull Off Presario 1800 SeriesPresario 1800 Series Power SettingsPower Schemes Presario 1800 Series AlarmsSpeedStep Technology Presario 1800 Series Rebooting After a LockupRecovering From a Loss of Electrical Power Maximizing the Energy Stored Increasing Battery-Operating LifeMinimizing the Energy Required Presario 1800 SeriesPresario 1800 Series Conditioning a Battery PackDisposing of a Used Battery Pack Models XL180, XL181, XL182, XL183, XL184, XL185 TroubleshootingPresario 1800 Series and XL190, XL191, XL192Presario 1800 Series 2. Run Compaq DiagnosticsPreliminary Steps 5. Remove the keyboard 6. Remove the Heatspreader Clearing the Power-On Password3. Remove the battery 4. Remove the Palmrest cover Presario 1800 SeriesPresario 1800 Series Power-On Self Test POSTPOST Error Messages 304-Keyboard or System Unit Error XX000YZZ 201-Memory Error301-Keyboard Error 601-Diskette Controller ErrorPresario 1800 Series Compaq DiagnosticsCheckup TEST View System Information INSPECT Checkup TEST Presario 1800 SeriesPresario 1800 Series 5. Select View System Information INSPECT from the Diagnostics menuView System Information INSPECT Diagnostic Error Codes Presario 1800 SeriesMemory Test Error Codes Processor Test Error CodesError Code Error Code DescriptionParallel Printer Test Error Codes Keyboard Test Error CodesError Code Description Error Code DescriptionSerial Test Error Codes Diskette Drive Test Error CodesError Code Description Error Code DescriptionECC = Error Correction Code Hard Drive Test Error CodesError Code Description Presario 1800 Series2. Replace the display assembly and retest Video Test Error CodesError Code Description Presario 1800 Series2. Replace the display assembly and retest Video Test Error Codes ContinuedError Code Description Presario 1800 Series3. Replace the display assembly and retest Video Test Error Codes ContinuedError Code Description Presario 1800 SeriesTouchPad Interface Test Error Codes Audio Test Error CodesError Code Error Code DescriptionPresario 1800 Series Troubleshooting without DiagnosticsBefore Replacing Parts Battery Pack/Gauge Solutions Solving Minor ProblemsAudio Solutions Presario 1800 SeriesSolutions Battery Pack/GaugeProblem Replace the battery pack Replace the RTC batterySolutions Battery Pack/GaugeProblem Presario 1800 SeriesPresario 1800 Series CD and DVD Drive SolutionsDiskette Drive Solutions Display Solutions Presario 1800 Series2. Replace the display assembly Replace the display assembly ProblemSolutions Replace the display assembly Replace the display assembly2. Replace the display assembly Replace the display assembly ProblemSolutions Replace the display assembly Replace the system boardPresario 1800 Series Hard Drive SolutionsHardware Installation Solutions Presario 1800 Series Keyboard/Numeric Keypad SolutionsMemory Solutions Solutions PC Card SolutionsProblem Presario 1800 SeriesPresario 1800 Series ProblemSolutions Models XL180, XL181, XL182, XL183, XL184, XL185Problem Power SolutionsPower SolutionsSolutions Printer SolutionsProblem Presario 1800 SeriesSolutions TouchPad/Pointing Device SolutionsProblem Presario 1800 SeriesPresario 1800 Series Contacting Compaq SupportShipping Preparation Presario 1800 Series Electrostatic DischargeRemoval and Replacement Screws Connectors and Plastic PartsTool and Software Requirements Presario 1800 SeriesZIF Connector Presario 1800 SeriesCables Presario 1800 SeriesPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Hard Drive Ribbon CableRemoving the Hard Drive REMOVAL AND REPLACEMENT6 REMOVAL AND REPLACEMENT CD/DVD Ribbon CableRemoving the CD/DVD Drive PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Diskette Drive Ribbon CableRemoving the Diskette Drive REMOVAL AND REPLACEMENT8 REMOVAL AND REPLACEMENT Speaker Assembly CableRemoving the Speaker Assembly PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Modem CableRemoving the Modem REMOVAL AND REPLACEMENT10 REMOVAL AND REPLACEMENT Keyboard Ribbon CableRemoving the Keyboard PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES4. Remove the battery pack pg Preparing the Notebook for Disassembly1. Disconnect the AC power source and any external devices Presario 1800 SeriesPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Disconnecting the QuikDock12 REMOVAL AND REPLACEMENT Presario 1800 SeriesTo replace the battery, reverse these procedures Removing the BatteryTo remove the battery pack, complete the following steps Presario 1800 SeriesRemoving the Palmrest Cover with TouchPad Presario 1800 SeriesPresario 1800 Series PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESREMOVAL AND REPLACEMENT 4. Turn the Notebook over right side upPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES To replace the Palmrest cover, reverse these procedures16 REMOVAL AND REPLACEMENT Presario 1800 SeriesRemoving the Keyboard Presario 1800 SeriesPresario 1800 Series Removing the Internet Zone CoverStatus Panel Assembly Presario 1800 Series Presario 1800 Series 5. Turn the unit over right side up and open the displayRemoving the Internet Button Board Presario 1800 SeriesPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES To replace the Internet button board, reverse these procedures22 REMOVAL AND REPLACEMENT Presario 1800 SeriesRemoving the Heatspreader Presario 1800 SeriesRemoving the Modem Presario 1800 SeriesRemoving the Hard Drive Presario 1800 SeriesRemoving the Hard Drive Mounting Brackets Presario 1800 SeriesRemoving the DisqPlay Module Presario 1800 SeriesRemoving the Processor Presario 1800 SeriesPresario 1800 Series To replace the processor, complete the followingRemoving the CD/DVD Drive Presario 1800 SeriesTo replace the CD/DVD drive, reverse these procedures Presario 1800 SeriesRemoving the Display Panel Assembly Presario 1800 SeriesPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES 5. Remove the display assembly from the chassisTo replace the display panel, reverse these procedures REMOVAL AND REPLACEMENTRemoving the Upper CPU Cover Presario 1800 SeriesRemoving the Fan Assembly Presario 1800 SeriesPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES To replace the fan assembly and gasket, reverse these procedures36 REMOVAL AND REPLACEMENT Presario 1800 SeriesRemoving the Real Time Clock Battery Presario 1800 Series9. Locate the RTC battery on the system board behind the CD/DVD drive near the back of the unit Presario 1800 SeriesRemoving the Diskette Drive Presario 1800 SeriesTo replace the diskette drive, reverse these procedures Presario 1800 SeriesVoltage Converter Board Removing the Battery Charger BoardPresario 1800 Series Removing the Speaker Assembly Presario 1800 SeriesREMOVAL AND REPLACEMENT To replace the speaker assembly, reverse these proceduresPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Presario 1800 SeriesRemoving the System Board Presario 1800 SeriesPresario 1800 Series PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESREMOVAL AND REPLACEMENT Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES To replace the system board, reverse these procedures46 REMOVAL AND REPLACEMENT Presario 1800 SeriesRemoving the Memory Module Presario 1800 SeriesPresario 1800 Series 48 REMOVAL AND REPLACEMENTPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Illustrated Parts Catalog Presario 1800 SeriesModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 System UnitsPresario 1800 Series # DescriptionModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 System BoardsPresario 1800 Series # DescriptionPresario 1800 Series Display Panel AssemblyMass Storage Devices Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Presario 1800 Series Miscellaneous CablesPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Presario 1800 Series Miscellaneous Hardware KitPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 Miscellaneous PlasticsPresario 1800 Series DescriptionPresario 1800 Series Miscellaneous PartsDocumentation and Software Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 Configure To Order CTO PartsPresario 1800 Series Description DisplayModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESPresario 1800 Series Description Hard Drive 06.0-GB 12.0-GB 18.0-GB 30.0-GB