Presario 1800 Series

Models: XL180, XL181, XL182, XL183, XL184, XL185,

and XL190, XL191, XL192

 

Display

 

Problem

Probable Cause

Solution(s)

 

 

 

Display is blank and

System is in Standby mode.

the Standby icon is

 

flashing.

 

 

 

Notebook display is

Display function was switched

blank and the screen

to the external monitor.

on an external monitor

 

displays information.

 

 

 

Notebook display

The external monitor is set for

flashes or has garbled

1024 x 768 or higher

characters when

resolution and view is toggled

Notebook is connected

back to the Notebook display,

to external monitor.

which supports up to

 

800 x 600.

 

 

The light tubes on the

Improper backlight or display

edge of the display

cable connections.

panel do not light up

 

at all and the

 

Power-On Self-Test

 

(POST) completes

 

when the unit is

 

powered up.**

 

 

 

 

Defective inverter board.

 

 

 

Defective display cable.

 

 

 

Defective display panel.

 

 

 

Defective system board.

 

 

The light tubes on the

Defective system board.

edge of the display

 

panel do not light up

 

at all and Power-On

 

Self-Test (POST) does

 

not complete when the

 

unit is powered up.**

 

 

 

Press any key or touch the TouchPad.

Press Fn+F3 to switch between the external monitor and the Notebook display (you may have to press more than once).

Restart the Notebook.

1.Check the display cable connections and retest.

2.Replace the display assembly.

Replace the display assembly.

Replace the display assembly.

Replace the display assembly.

Replace the system board.

Replace the system board.

**This problem indicates that the backlight or its power circuitry has failed. If the backlight is not functioning, the POST result cannot be observed. Connect the unit to an external monitor before powering up the unit. If an external monitor is not available verify that POST is complete by opening and closing the display, listening for the single or double beep, and watching for the icons to turn on at the front of the Notebook.

24 TROUBLESHOOTING

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Page 60
Image 60
Compaq XL183, XL190, XL180, XL191, XL192, XL181, XL185, XL182 specifications Replace the display assembly Replace the system board