Manuals / Compaq / Computer Equipment / Laptop

Compaq XL190, XL191 Presario 1800 Series, Models XL180, XL181, XL182, XL183, XL184, XL185

Models: XL182 XL185 XL183 XL191 XL181 XL190 XL192 XL180

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3.Replace the display assembly and retest.

Presario 1800 Series

Models: XL180, XL181, XL182, XL183, XL184, XL185,

and XL190, XL191, XL192

Video Test Error Codes (Continued)

Error Code Description

Recommended Action

2419-xx

2421-xx

2422-xx

2423-xx

2424-xx

2425-xx

2431-xx

2432-xx

2448-xx

2451-xx

2456-xx

2458-xx

2468-xx

2477-xx

2478-xx

2480-xx

ECG/VGC ROM checksum test failed

ECG/VGC 640 x 200 graphics mode test failed

ECG/VGC 640 x 350 16 color set test failed

ECG/VGC 640 x 350 64 color set test failed

ECG/VGC monochrome text mode test failed

ECG/VGC monochrome graphics mode test failed

640 x 480 graphics test failure

320 x 200 graphics (256 color mode) test failure

Advanced VGA Controller test failed

132-column Advanced VGA test failed

Advanced VGA 256 Color test failed

Advanced VGA BitBLT test failed

Advanced VGA DAC test failed

Advanced VGA data path test failed

Advanced VGA BitBLT test failed

Advanced VGA LineDraw test failed

1.Run the Configuration and Diagnostics utilities.

2.Disconnect external monitor and test with the Notebook display.

3.Replace the display assembly and retest.

4.Replace the system board and retest.

Replace the system board and retest.

16 TROUBLESHOOTING

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

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Compaq specifications Presario 1800 Series, Models XL180, XL181, XL182, XL183, XL184, XL185, and XL190, XL191, XL192

Contents

Presario 1800 Series Welcome to the Maintenance & Service Guide MSGUsing this Guide Presario 1800 SeriesViewing a Chapter Expanding & Hiding Topicsprivacy and legal statement Maintenance and Service GuideBefore You Begin Presario 1800 SeriesSymbols Technician NotesPreface Presario 1800 SeriesLocating Additional Information Serial NumberPresario 1800 Series PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Product DescriptionPresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Models and Features Feature Display Processor Hard DriveModem Networking Battery System Memory Feature Display Processor Hard DriveFront of Unit PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESPresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Internet Zone Buttons and Lights Presario 1800 SeriesModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 # DescriptionFront Bezel Components Presario 1800 SeriesModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 # DescriptionRight-Side Components PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESPresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Left-Side Components PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESPresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Underneath the Unit PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESPresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Rear Connectors PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESPresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Optional QuikDock ConnectorsPresario 1800 Series ComponentsPhysical and Environmental SpecificationsSpecification Presario 1800 SeriesSystem Interrupts System DMAPresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192System I/O Address System Function Shipping ConfigurationPresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192System Memory Catalog System Function Shipping ConfigurationPresario 1800 Series I/O AddressDisplay Information SpecificationsPresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Memory Expansion Diskette DrivePresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Hard Drive CD or DVD DriveSpecification SpecificationBattery Pack Battery PackPresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Parallel Connector SignalSignal Signal is active lowSerial Connector Keyboard/Mouse ConnectorSignal SignalModem Connector Game Port ConnectorSignal SignalS-Video Connector External VGA Monitor PortPin Signal SignalTV-Out Composite Video Connector Univeral Serial Bus USBSignal SignalQuikDock Connector SignalSignal Pin SignalPower Modes HibernationStandby Battery and Power ManagementSummary of Power Modes Full OffShut down Presario 1800 SeriesPower Schemes Power SettingsPresario 1800 Series SpeedStep Technology AlarmsPresario 1800 Series Recovering From a Loss of Electrical Power Rebooting After a LockupPresario 1800 Series Increasing Battery-Operating Life Minimizing the Energy RequiredMaximizing the Energy Stored Presario 1800 SeriesDisposing of a Used Battery Pack Conditioning a Battery PackPresario 1800 Series Troubleshooting Presario 1800 SeriesModels XL180, XL181, XL182, XL183, XL184, XL185 and XL190, XL191, XL192Preliminary Steps 2. Run Compaq DiagnosticsPresario 1800 Series Clearing the Power-On Password 3. Remove the battery 4. Remove the Palmrest cover5. Remove the keyboard 6. Remove the Heatspreader Presario 1800 SeriesPOST Error Messages Power-On Self Test POSTPresario 1800 Series XX000YZZ 201-Memory Error 301-Keyboard Error304-Keyboard or System Unit Error 601-Diskette Controller ErrorCheckup TEST View System Information INSPECT Compaq DiagnosticsPresario 1800 Series Checkup TEST Presario 1800 SeriesView System Information INSPECT 5. Select View System Information INSPECT from the Diagnostics menuPresario 1800 Series Diagnostic Error Codes Presario 1800 SeriesProcessor Test Error Codes Error CodeMemory Test Error Codes Error Code DescriptionKeyboard Test Error Codes Error Code DescriptionParallel Printer Test Error Codes Error Code DescriptionDiskette Drive Test Error Codes Error Code DescriptionSerial Test Error Codes Error Code DescriptionHard Drive Test Error Codes Error Code DescriptionECC = Error Correction Code Presario 1800 SeriesVideo Test Error Codes Error Code Description2. Replace the display assembly and retest Presario 1800 SeriesVideo Test Error Codes Continued Error Code Description2. Replace the display assembly and retest Presario 1800 SeriesVideo Test Error Codes Continued Error Code Description3. Replace the display assembly and retest Presario 1800 SeriesAudio Test Error Codes Error CodeTouchPad Interface Test Error Codes Error Code DescriptionBefore Replacing Parts Troubleshooting without DiagnosticsPresario 1800 Series Solving Minor Problems Audio SolutionsBattery Pack/Gauge Solutions Presario 1800 SeriesBattery Pack/Gauge ProblemSolutions Replace the battery pack Replace the RTC batteryBattery Pack/Gauge ProblemSolutions Presario 1800 SeriesDiskette Drive Solutions CD and DVD Drive SolutionsPresario 1800 Series Display Solutions Presario 1800 SeriesProblem Solutions2. Replace the display assembly Replace the display assembly Replace the display assembly Replace the display assemblyProblem Solutions2. Replace the display assembly Replace the display assembly Replace the display assembly Replace the system boardHardware Installation Solutions Hard Drive SolutionsPresario 1800 Series Memory Solutions Keyboard/Numeric Keypad SolutionsPresario 1800 Series PC Card Solutions ProblemSolutions Presario 1800 SeriesProblem SolutionsPresario 1800 Series Models XL180, XL181, XL182, XL183, XL184, XL185Power Solutions PowerProblem SolutionsPrinter Solutions ProblemSolutions Presario 1800 SeriesTouchPad/Pointing Device Solutions ProblemSolutions Presario 1800 SeriesShipping Preparation Contacting Compaq SupportPresario 1800 Series Removal and Replacement Electrostatic DischargePresario 1800 Series Connectors and Plastic Parts Tool and Software RequirementsScrews Presario 1800 SeriesZIF Connector Presario 1800 SeriesCables Presario 1800 SeriesHard Drive Ribbon Cable Removing the Hard DrivePRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES REMOVAL AND REPLACEMENTCD/DVD Ribbon Cable Removing the CD/DVD Drive6 REMOVAL AND REPLACEMENT PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESDiskette Drive Ribbon Cable Removing the Diskette DrivePRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES REMOVAL AND REPLACEMENTSpeaker Assembly Cable Removing the Speaker Assembly8 REMOVAL AND REPLACEMENT PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESModem Cable Removing the ModemPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES REMOVAL AND REPLACEMENTKeyboard Ribbon Cable Removing the Keyboard10 REMOVAL AND REPLACEMENT PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESPreparing the Notebook for Disassembly 1. Disconnect the AC power source and any external devices4. Remove the battery pack pg Presario 1800 SeriesDisconnecting the QuikDock 12 REMOVAL AND REPLACEMENTPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Presario 1800 SeriesRemoving the Battery To remove the battery pack, complete the following stepsTo replace the battery, reverse these procedures Presario 1800 SeriesRemoving the Palmrest Cover with TouchPad Presario 1800 SeriesPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES REMOVAL AND REPLACEMENTPresario 1800 Series 4. Turn the Notebook over right side upTo replace the Palmrest cover, reverse these procedures 16 REMOVAL AND REPLACEMENTPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Presario 1800 SeriesRemoving the Keyboard Presario 1800 SeriesStatus Panel Assembly Removing the Internet Zone CoverPresario 1800 Series Presario 1800 Series Presario 1800 Series 5. Turn the unit over right side up and open the displayRemoving the Internet Button Board Presario 1800 SeriesTo replace the Internet button board, reverse these procedures 22 REMOVAL AND REPLACEMENTPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Presario 1800 SeriesRemoving the Heatspreader Presario 1800 SeriesRemoving the Modem Presario 1800 SeriesRemoving the Hard Drive Presario 1800 SeriesRemoving the Hard Drive Mounting Brackets Presario 1800 SeriesRemoving the DisqPlay Module Presario 1800 SeriesRemoving the Processor Presario 1800 SeriesPresario 1800 Series To replace the processor, complete the followingRemoving the CD/DVD Drive Presario 1800 SeriesTo replace the CD/DVD drive, reverse these procedures Presario 1800 SeriesRemoving the Display Panel Assembly Presario 1800 Series5. Remove the display assembly from the chassis To replace the display panel, reverse these proceduresPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES REMOVAL AND REPLACEMENTRemoving the Upper CPU Cover Presario 1800 SeriesRemoving the Fan Assembly Presario 1800 SeriesTo replace the fan assembly and gasket, reverse these procedures 36 REMOVAL AND REPLACEMENTPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Presario 1800 SeriesRemoving the Real Time Clock Battery Presario 1800 Series9. Locate the RTC battery on the system board behind the CD/DVD drive near the back of the unit Presario 1800 SeriesRemoving the Diskette Drive Presario 1800 SeriesTo replace the diskette drive, reverse these procedures Presario 1800 SeriesPresario 1800 Series Removing the Battery Charger BoardVoltage Converter Board Removing the Speaker Assembly Presario 1800 SeriesTo replace the speaker assembly, reverse these procedures PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESREMOVAL AND REPLACEMENT Presario 1800 SeriesRemoving the System Board Presario 1800 SeriesPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES REMOVAL AND REPLACEMENTPresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192To replace the system board, reverse these procedures 46 REMOVAL AND REPLACEMENTPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Presario 1800 SeriesRemoving the Memory Module Presario 1800 Series48 REMOVAL AND REPLACEMENT PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESPresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Illustrated Parts Catalog Presario 1800 SeriesSystem Units Presario 1800 SeriesModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 # DescriptionSystem Boards Presario 1800 SeriesModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 # DescriptionDisplay Panel Assembly Mass Storage DevicesPresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Miscellaneous Cables PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESPresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Miscellaneous Hardware Kit PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIESPresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Miscellaneous Plastics Presario 1800 SeriesModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 DescriptionMiscellaneous Parts Documentation and SoftwarePresario 1800 Series Models XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192Configure To Order CTO Parts Presario 1800 SeriesModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 Description DisplayPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES Presario 1800 SeriesModels XL180, XL181, XL182, XL183, XL185 and XL190, XL191, XL192 Description Hard Drive 06.0-GB 12.0-GB 18.0-GB 30.0-GB