Compaq XL190, XL180, XL191, XL192, XL183 PC Card Solutions, PC Card Problem Probable Cause Solutions

Presario 1800 Series

Models: XL180, XL181, XL182, XL183, XL184, XL185,

and XL190, XL191, XL192

PC Card Solutions

The following table lists some causes and solutions for PC Card problems.

	PC Card
Problem	Probable Cause	Solution(s)

When turned on, the Notebook does not beep when a PC Card is inserted.

PC Card modem, fax, or network card does not work.

PC Card modem or fax card does not work.

Card is not inserted properly.

PC Card beeps are disabled.

Speaker is turned off or volume is turned down.

PC Card drivers are not installed.

Card or card driver is not supported.

Card is not fully inserted into the slot or is not inserted properly.

Telephone cord is not plugged in all the way.

Necessary drivers are not installed (enabled).

You are trying to access the card using the wrong COM port.

The card conflicts with a serial device.

Make sure that the card is inserted properly.

Double-click the PC Card icon in Control Panel, click the Global Settings tab, and enable PC Card sound effects.

Press Volume buttons to turn the speaker on and then increase the volume.

Double-click the Add New Hardware icon in the Control Panel for installation instructions.

If PC Card or drivers are not compatible with Windows, install drivers and use the PC Card in MS-DOS mode.

Contact a Compaq authorized Service Provider for a list of PC Cards tested sucessfully in Compaq platforms.

Ensure that the card is inserted in the slot in the correct orientation.

Check and secure telephone connection.

Install drivers.

See the Specifications chapter to verify the correct COM port.

See the Specifications chapter to verify the correct address.

28 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES