Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192
CD and DVD Drive Solutions
Some causes and solutions for CD and DVD drive problems are listed in the following table.
| CD or | DVD Drive | |
Problem | Probable Cause |
| Solution(s) |
| |||
|
|
|
|
CD or DVD drive cannot read a Compact Disc or Digital Versatile Disc.
Disc is upside down or is improperly inserted in the CD or DVD drive.
CD is CD Plus or Pregap/Track 0 type.
Open the loading tray, lay the compact disc in it (label side up), then close the tray.
Cannot read these types CDs in 24x. Remove the CD.
Diskette Drive Solutions
Some causes and solutions for diskette drive problems are listed in the following table.
| Diskette Drive |
| |
Problem | Probable Cause | Solution(s) | |
|
|
|
Diskette drive cannot | Diskette is |
write to a diskette. |
|
|
|
| Computer is writing to the |
| wrong drive. |
|
|
| Not enough space is left on |
| the diskette. |
|
|
| Drive error has occured. |
|
|
| Diskette is not formatted. |
|
|
Diskette drive cannot | The wrong type of diskette is |
read a diskette. | being used. |
|
|
| Diskette has a bad sector. |
|
|
| Drive error has occurred. |
|
|
Disable the diskette’s
Check the drive letter in the path statement.
Use another diskette.
Run Checkup from the Compaq Diagnostics diskette.
Format the diskette. At the system prompt, enter
FORMAT A:
Use the type of diskette required by the drive.
Copy files to hard drive or another diskette. Reformat bad diskette.
Run Checkup from the Compaq Diagnostics diskette.
22 TROUBLESHOOTING | PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES |
