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Dell
D420
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Models:
D420
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Troubleshooting
Specification
Install
Adding and Replacing Parts
Error messages
Password
Problems With Your Order
Diagnostics Checklist
Setting Up a Network
Audio connectors
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Contents
Abbreviations and Acronyms
Dell Latitude D420 Users Guide
About Your Computer
Front View
Device status lights
Keyboard and network status lights
Fingerprint reader optional
Audio connectors
Left View
Right View
Modem connector RJ-11
USB connectors
Network connector RJ-45
Video connector
Bottom View
Back to Contents
Appendix
Cleaning Your Computer
Macrovision Product Notice
FCC Notice U.S. Only
FCC Class B
Battery Performance
Using a Battery
Checking the Battery Charge
Dell QuickSet Battery Meter
Power Management Modes
Conserving Battery Power
Low-Battery Warning
Standby Mode
Charging the Battery
Configuring Power Management Settings
Replacing the Battery
Hibernate Mode
Storing a Battery
Installing a PC Card or 34-mm ExpressCard
Using Cards
Card Types
Card Blanks
Installing a Smart Card or Secure Digital SD Card
Installing a PC Card
Installing a 34-mm Express Card
Removing a PC Card, 34-mm Express Card, or Blank
Back to Contents
Adjusting Brightness
Using the Display
Switching the Video Image
Setting Display Resolution and Refresh Rate
Swapping Primary and Secondary Displays
What Are You Looking For? Find It Here
Finding Information
Guides
Service Tag and Microsoft Windows License
Dell Support Website support.dell.com
Select Drivers & Downloads and click Go
Operating System CD
Glossary
Docking device See APR
Device driver See driver
Page
Page
NIC See network adapter
Page
System tray See notification area
Video resolution See resolution
Back to Contents
Getting Help
Online Services
Obtaining Assistance
Ftp.dell.com
AutoTech Service
Problems With Your Order
Automated Order-Status Service
Support Service
Before You Call
Diagnostics Checklist
Contacting Dell
Antigua and Barbuda
Australia Sydney
Aruba
0011
Website support.euro.dell.com
Colombia
China Xiamen
Costa Rica
Czech Republic Prague
Corporate
France Paris Montpellier
Germany Langen
Greece
Italy Milan
General
Jamaica
Website support.jp.dell.com
Website support.ap.dell.com Malaysia Penang
Macao
Mexico
Montserrat
St. Kitts and Nevis
Puerto Rico
St. Lucia
St. Vincent
002
Website support.ap.dell.com Taiwan
Website support.ap.dell.com Thailand
Trinidad/Tobago
Venezuela
Virgin Islands
Using the Keyboard and Touch Pad
Numeric Keypad
Key Combinations
Touch Pad
Power Management
Fingerprint Reader optional
Speaker Functions
Changing the Track-Stick Cap
Customizing the Touch Pad and Track Stick
Mouse Properties window
Page
Physically Connecting to a Network or Broadband Modem
Setting Up a Network
Network Setup Wizard
Wireless Local Area Network Wlan
Checking Your Wireless Network Card
Setting Up a New Wlan
What You Need to Establish a Wlan Connection
Determining the Wireless Network Device Manager
Connecting to a Wireless Local Area Network
Enabling/Disabling the Wireless Network Card
Mobile Broadband or Wireless Wide Area Network Wwan
Connecting to a Mobile Broadband Network
Under Pick a Help topic, click Dell User and System Guides
Internet Connection Firewall
Dell Wi-Fi Catcher Network Locator
Before You Begin
Adding and Replacing Parts
Recommended Tools
Turning Off Your Computer
Hard Drive Removing the Hard Drive
Dismantling the Hard Drive
Hinge Cover
Replacing the Hard Drive
Memory
Keyboard
Page
Mini-Cards
Wireless Local Area Network Wlan Cards
Mobile Broadband Wwan Cards
Page
Subscriber Identity Module SIM Card
Coin-Cell Battery
Internal Card With Bluetooth Wireless Technology
Back to Contents
Dell QuickSet
Passwords
Using Smart Cards
Securing Your Computer
Security Cable Lock
Using an Administrator Password
Using a Primary/System Password
Using a Hard Drive Password
Trusted Platform Module TPM
Using the Security Management Software
Enabling the TPM Feature
Security Management Software
Activating the Security Management Software
If Your Computer Is Lost or Stolen
Computer Tracking Software
Viewing the System Setup Screens
System Setup Program
System Setup Screens
Commonly Used Settings
Changing COM Ports
Performing a One-Time Boot
Enabling the Infrared Sensor
Locate Fast IR under Onboard Devices
Page
What Is a Driver?
Reinstalling Software
Reinstalling Drivers and Utilities
Drivers
Manually Reinstalling Drivers
Using the Drivers and Utilities CD
Software and Hardware Incompatibilities
Click Start→ Help and Support
Creating a Restore Point
Using Microsoft Windows XP System Restore
Undoing the Last System Restore
Restoring Your Operating System
Enabling System Restore
Using the Operating System CD
Reinstalling Windows XP
Before You Begin
Specifications
Video
Communications
Audio
Display
AC Adapter
Battery
Environmental
Physical
Abbreviations and Acronyms
Transferring Information to a New Computer
Start the Files and Settings Transfer Wizard
Click Files and Settings Transfer Wizard
Back to Contents
Identifying Your Computer
Traveling With Your Computer
Packing the Computer
Travel Tips
Back to Contents
Dell Technical Update Service
Troubleshooting
Dell Diagnostics
When to Use the Dell Diagnostics
Option Function
Dell Diagnostics Main Menu
Accessing the Dell Support Utility
Drive Problems
Dell Support Utility
Clicking the Dell Support Icon
Hard drive problems
CD and DVD drive problems
Problems writing to a CD/DVD-RW drive
If you hear an unfamiliar scraping or grinding sound
Mail, Modem, and Internet Problems
Error Messages
Verify that the modem is communicating with Windows
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Click Start→ Control Panel→ Add or Remove Programs
Ieee 1394 Device Problems
Keyboard Problems
External Keyboard problems
Unexpected characters
Lockups and Software Problems
Computer does not start up
Computer stops responding
Network Problems
Memory Problems
Other software problems
Solid blue screen appears
Wireless Local Area Network Wlan
PC Card or ExpressCard Problems
Mobile Broadband Network
Restart the computer and log on to the network again
Power Problems
Ensuring Sufficient Power for Your Computer
Docking Power Considerations
Scanner Problems
Printer Problems
AC Power Loss While the Computer Is Docked
Docking While the Computer Is Running
Touch Pad or Mouse Problems
Sound and Speaker Problems
No sound from headphones
No sound from integrated speakers
Video and Display Problems
If the display is blank
If the display is difficult to read
If only part of the display is readable
Adjust the Windows display settings
Click Start→ Control Panel→ Appearance and Themes
Connect an external monitor
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Contents