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Dell PP01X owner manual Solving Problems

Models: PP01X

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Solving Problems

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Dell PP01X owner manual Solving Problems

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Hints, Notices, and Cautions Contents Customizing the Touch Pad and Track Stick Setting Up Your Internet ConnectionUsing Blank CD-R Discs or Blank CD-RW Discs Connecting a Television to the Computer Modem and Internet Connection Problems Uninterruptible Power Supply DevicesEnsuring Sufficient Power for Your Computer If You Drop or Damage Your Computer Resolving Other Technical Problems Total Satisfaction Return Policy U.S. Only 148 Contents Reinstalling Microsoft Windows XPReinstalling Drivers and Software 102 Viewing the System Setup Screens 119 155 153 General Power Battery EMC Instructions Air Travel When Using Your Computer When Using Your Computer When Working Inside Your Computer Protecting Against Electrostatic Discharge Battery Disposal Ergonomic Computing Habits When Using Your Computer When Using Your Computer Turning Off the Computer About the Module Bay Setting Up and Using Your Computer Front View Setting Up and Using Your ComputerTour of Your Computer Light is flashing W . d e l l . c o m s u p p o r t . d e l l . c o m Setting Up and Using Your Computer Left Side View VI D E O TV- OU T CO N N E C T O R NE T W O R K CO N N E C T O R Right Side View Infrared sensor Back View PS/2 connector Docking connector PS/2 CO N N E C T O R Hint Docking devices may not be available in all countries Modem cover Docking device latch Bottom View Printer Cable Setting Up a PrinterConnecting a Parallel Printer Connecting a USB Printer USB connector on the computer Connecting to the Internet Setting Up a Home and Office Network With Windows XP Your ISP Setting Up Your Internet Connection Copying CDs Helpful Tips Using Easy CD Creator BasicUsing Blank CD-R Discs or Blank CD-RW Discs How to Copy a CD Swapping Devices While the Computer Is Turned Off Turning Off the ComputerAbout the Module Bay Bottom of computer Device Latch release Swapping Devices While the Computer Is Running Using the Keyboard and Touch PadDell AccessDirect Buttons Reprogramming the Buttons Button Functions Numeric keypad Numeric Keypad Display Functions Power ManagementKeyboard Shortcuts System Functions Microsoft Windows Logo Key Functions Touch Pad Changing the Track Stick Cap Customizing the Touch Pad and Track Stick Enabling the Infrared Sensor Connecting a Television to the Computer Video TV-out connector TV/digital audio adapter cable Video and Standard Audio Setting Up and Using Your Computer Video and Digital Audio Setting Up and Using Your Computer Composite Video and Standard Audio Setting Up and Using Your Computer Composite Video and Digital Audio Nvidia Video Controller Enabling the Display Settings for a Television ATI Video Controller Using S/PDIF Digital Audio Setting Up and Using Your Computer Click the Dolby Headphone tab Click Enable Dolby Headphone Setting Up the Dolby Headphone Power Protection Devices Setting Up the Docking Device to Connect to a Network Line Conditioners Uninterruptible Power Supply DevicesSurge Protectors Setting Up and Using Your Computer Setting Up and Using Your Computer If You Drop or Damage Your Computer Drivers Resolving Other Technical Problems If Your Computer Gets Wet Solving Problems Finding Solutions Solving Problems Power Problems Accessing Help Ensuring Sufficient Power for Your Computer Docking While the Computer Is Running Start-Up Error MessagesDocking Power Considerations AC Power Loss While the Computer Is Docked If the display is blank Video and Display Problems Click Appearance and Themes If the display is difficult to readIf only part of the display is readable If you have a problem with external speakers Sound and Speaker ProblemsIf you have a problem with integrated speakers Printer Problems Modem and Internet Connection Problems Click Phone and Modem Options Scanner ProblemsClose the Phone and Modems Options window Touch Pad or Mouse Problems Unexpected Characters External Keyboard Problems If you cannot save a file to a floppy disk drive Drive Problems If you cannot play a CD, CD-RW, or DVD If you hear an unfamiliar scraping or grinding sound If you cannot eject the CD, CD-RW, or DVD drive tray If the CD-RW drive stops writing PC Card ProblemsIf you have problems with a hard drive Under Error-checking, click Check Now Click Start Error Messages Network Problems Click the Change or Remove Program icon Click Control Panel Click Add or Remove Programs Program stops responding General Program ProblemsError messages appear Program crashes If Your Computer Gets Wet Mail ProblemsResolving Other Technical Problems If You Drop or Damage Your Computer Identifying Drivers What Is a Driver?Drivers Using the Drivers and Utilities CD Reinstalling DriversUsing Windows XP Device Driver Rollback Click Properties Manually Reinstalling Drivers for Windows XP Resolving Software and Hardware Incompatibilities Click Performance and Maintenance and click System Using Microsoft Windows XP System Restore Manually Creating the Restore Points Creating a Restore PointUsing the System Restore Wizard Restoring the Computer to an Earlier Operating State Reinstalling Windows XP Reinstalling Microsoft Windows XPUndoing the Last System Restore Before You Reinstall Starting Windows XP Setup Preparing to Boot From the Operating System CD Solving Problems 101 Completing the GUI Setup 102 Solving Problems Reinstalling Drivers and SoftwareCompleting the Operating System Setup Adding and Replacing Parts Replacing the Palm Rests 104 Adding and Replacing Parts Adding Memory 106 Adding and Replacing Parts Adding and Replacing Parts 107 Replacing the Hard Drive 108 Adding and Replacing Parts Lift the hard drive cover until you feel a click Returning a Hard Drive to Dell 110 Adding and Replacing Parts P e n d i Specifications Appendix 113 Ports and ConnectorsCommunications 114 Appendix VideoAudio Appendix 115 DisplayKeyboard 116 Appendix BatteryTouch Pad Track Stick Appendix 117 AC AdapterPhysical 118 Appendix Environmental Appendix 119 System Setup OverviewViewing the System Setup Screens System Setup Screens 120 Appendix Commonly Used Options Changing the Boot Sequence Appendix 121 Dell Technical Support Policy U.S. OnlyChanging Printer Modes Changing COM Ports 122 Appendix Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals Appendix 123 Returning Items for Warranty Repair or Credit Argentina Buenos Aires Contacting DellAnguilla Antigua and Barbuda Barbados Australia SydneyAustria Vienna Website support.euro.dell.com Bahamas British Virgin Islands BermudaBolivia Brazil Czech Republic Prague Website support.euro.dell.com China XiamenColombia Costa Rica Ecuador Denmark Copenhagen Website support.euro.dell.comDominica Dominican Republic Germany Langen Website support.euro.dell.com France Paris Montpellier Website support.euro.dell.comHome and Small Business Corporate 130 Appendix Hong KongIndia Ireland Cherrywood Website support.euro.dell.com Appendix 131 Italy Milan Website support.euro.dell.comJamaica 132 Appendix Japan Kawasaki Website support.jp.dell.comKorea Seoul Malaysia Penang Latin AmericaLuxembourg Website support.euro.dell.com Macao Netherlands Amsterdam Website support.euro.dell.com MexicoMontserrat Netherlands Antilles Poland Warsaw Website support.euro.dell.com Norway Lysaker Website support.euro.dell.comPanama Peru St. Vincent and the Grenadines Puerto RicoSt. Kitts and Nevis St. Lucia Appendix 137 Sweden Upplands Vasby Website support.euro.dell.comSwitzerland Geneva Website support.euro.dell.com Taiwan Turks and Caicos Islands Dell.co.uk/lca/customerservicesThailand Trinidad/Tobago Appendix 139 A. Austin, TexasBusiness 140 Appendix Regulatory NoticesVirgin Islands Venezuela Appendix 141 142 Appendix NOM Information Mexico Only Appendix 143 CE Mark Notice Appendix Limited Warranties and Return Policy Limited Warranty for the U.SWhat is covered by this limited warranty? What is not covered by this limited warranty? 146 Appendix How long does this limited warranty last?What do I do if I need warranty service? What will Dell do? Appendix 147 What if I purchased a service contract?How will you fix my product? 148 Appendix May I transfer the limited warranty?Total Satisfaction Return Policy U.S. Only What do I do if I am not satisfied? Appendix 149 Limited Warranty Terms for Canada 150 Appendix Appendix 151 152 Appendix Total Satisfaction Return Policy Return Policy Dell Software and PeripheralsThird-Party Software and Peripherals Products Dell-Branded Peripheral Products Limitation and Statutory Rights GuaranteeExclusions Making a Claim Appendix 155 Appendix Index 157 D ex 158 Index Index 159 160 Index Dell Information Development Dell Confidential