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Dell PP01X owner manual Reinstalling Drivers, Using Windows XP Device Driver Rollback

Models: PP01X

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Reinstalling Drivers

NOTICE: The Dell Support website and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly.

Using Windows XP Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.

To use Device Driver Rollback:

1Click the Start button and click Control Panel.

2In the Control Panel window, under Pick a Category, click Performance and Maintenance.

3In the Performance and Maintenance window, click System.

4In the System Properties screen, click the Hardware tab.

5Click Device Manager.

6In the Device Manager window, right-click the device for which the new driver was installed, and then click Properties.

7Click the Drivers tab.

8Click Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use System Restore (see page 96) to return your operating system to the operating state it was in before you installed the new driver.

Using the Drivers and Utilities CD

If using Device Driver Rollback or System Restore (see page 96) does not resolve the problem, then reinstall the driver from the Drivers and

Utilities CD:

1Save and close any open files, and exit any open programs.

2Insert the Drivers and Utilities CD.

In most cases, the CD starts running automatically. If it does not, start Microsoft Windows Explorer, click your CD drive directory to display the CD contents, and then double-click the autocd.exe file. The first

Solving Problems

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Dell PP01X owner manual Reinstalling Drivers, Using Windows XP Device Driver Rollback, Using the Drivers and Utilities CD

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Hints, Notices, and Cautions Contents Using Blank CD-R Discs or Blank CD-RW Discs Setting Up Your Internet ConnectionConnecting a Television to the Computer Customizing the Touch Pad and Track Stick Uninterruptible Power Supply Devices Ensuring Sufficient Power for Your ComputerModem and Internet Connection Problems If You Drop or Damage Your Computer Resolving Other Technical Problems Reinstalling Drivers and Software 102 Reinstalling Microsoft Windows XPViewing the System Setup Screens 119 Total Satisfaction Return Policy U.S. Only 148 Contents 155 153 General Power Battery EMC Instructions Air Travel When Using Your Computer When Using Your Computer When Working Inside Your Computer Protecting Against Electrostatic Discharge Battery Disposal Ergonomic Computing Habits When Using Your Computer When Using Your Computer Turning Off the Computer About the Module Bay Setting Up and Using Your Computer Setting Up and Using Your Computer Tour of Your ComputerFront View Light is flashing W . d e l l . c o m s u p p o r t . d e l l . c o m Setting Up and Using Your Computer Left Side View VI D E O TV- OU T CO N N E C T O R NE T W O R K CO N N E C T O R Right Side View Infrared sensor Back View PS/2 connector Docking connector PS/2 CO N N E C T O R Hint Docking devices may not be available in all countries Modem cover Docking device latch Bottom View Setting Up a Printer Connecting a Parallel PrinterPrinter Cable Connecting a USB Printer USB connector on the computer Connecting to the Internet Setting Up a Home and Office Network With Windows XP Your ISP Setting Up Your Internet Connection Copying CDs Using Easy CD Creator Basic Using Blank CD-R Discs or Blank CD-RW DiscsHelpful Tips How to Copy a CD Turning Off the Computer About the Module BaySwapping Devices While the Computer Is Turned Off Bottom of computer Device Latch release Using the Keyboard and Touch Pad Dell AccessDirect ButtonsSwapping Devices While the Computer Is Running Reprogramming the Buttons Button Functions Numeric keypad Numeric Keypad Keyboard Shortcuts Power ManagementSystem Functions Display Functions Microsoft Windows Logo Key Functions Touch Pad Changing the Track Stick Cap Customizing the Touch Pad and Track Stick Enabling the Infrared Sensor Connecting a Television to the Computer Video TV-out connector TV/digital audio adapter cable Video and Standard Audio Setting Up and Using Your Computer Video and Digital Audio Setting Up and Using Your Computer Composite Video and Standard Audio Setting Up and Using Your Computer Composite Video and Digital Audio Nvidia Video Controller Enabling the Display Settings for a Television ATI Video Controller Using S/PDIF Digital Audio Setting Up and Using Your Computer Click the Dolby Headphone tab Click Enable Dolby Headphone Setting Up the Dolby Headphone Power Protection Devices Setting Up the Docking Device to Connect to a Network Uninterruptible Power Supply Devices Surge ProtectorsLine Conditioners Setting Up and Using Your Computer Setting Up and Using Your Computer If You Drop or Damage Your Computer Drivers Resolving Other Technical Problems If Your Computer Gets Wet Solving Problems Finding Solutions Solving Problems Power Problems Accessing Help Ensuring Sufficient Power for Your Computer Docking Power Considerations Start-Up Error MessagesAC Power Loss While the Computer Is Docked Docking While the Computer Is Running If the display is blank Video and Display Problems If the display is difficult to read If only part of the display is readableClick Appearance and Themes Sound and Speaker Problems If you have a problem with integrated speakersIf you have a problem with external speakers Printer Problems Modem and Internet Connection Problems Scanner Problems Close the Phone and Modems Options windowClick Phone and Modem Options Touch Pad or Mouse Problems Unexpected Characters External Keyboard Problems If you cannot save a file to a floppy disk drive Drive Problems If you cannot play a CD, CD-RW, or DVD If you hear an unfamiliar scraping or grinding sound If you cannot eject the CD, CD-RW, or DVD drive tray If you have problems with a hard drive PC Card ProblemsUnder Error-checking, click Check Now Click Start If the CD-RW drive stops writing Error Messages Network Problems Click the Change or Remove Program icon Click Control Panel Click Add or Remove Programs Error messages appear General Program ProblemsProgram crashes Program stops responding Mail Problems Resolving Other Technical ProblemsIf Your Computer Gets Wet If You Drop or Damage Your Computer What Is a Driver? DriversIdentifying Drivers Reinstalling Drivers Using Windows XP Device Driver RollbackUsing the Drivers and Utilities CD Click Properties Manually Reinstalling Drivers for Windows XP Resolving Software and Hardware Incompatibilities Click Performance and Maintenance and click System Using Microsoft Windows XP System Restore Creating a Restore Point Using the System Restore WizardManually Creating the Restore Points Restoring the Computer to an Earlier Operating State Undoing the Last System Restore Reinstalling Microsoft Windows XPBefore You Reinstall Reinstalling Windows XP Starting Windows XP Setup Preparing to Boot From the Operating System CD Solving Problems 101 Completing the GUI Setup Reinstalling Drivers and Software Completing the Operating System Setup102 Solving Problems Adding and Replacing Parts Replacing the Palm Rests 104 Adding and Replacing Parts Adding Memory 106 Adding and Replacing Parts Adding and Replacing Parts 107 Replacing the Hard Drive 108 Adding and Replacing Parts Lift the hard drive cover until you feel a click Returning a Hard Drive to Dell 110 Adding and Replacing Parts P e n d i Specifications Ports and Connectors CommunicationsAppendix 113 Video Audio114 Appendix Display KeyboardAppendix 115 Touch Pad BatteryTrack Stick 116 Appendix AC Adapter PhysicalAppendix 117 118 Appendix Environmental Viewing the System Setup Screens System Setup OverviewSystem Setup Screens Appendix 119 120 Appendix Commonly Used Options Changing the Boot Sequence Changing Printer Modes Dell Technical Support Policy U.S. OnlyChanging COM Ports Appendix 121 Definition of Dell-Installed Software and Peripherals Definition of Third-Party Software and Peripherals122 Appendix Appendix 123 Returning Items for Warranty Repair or Credit Anguilla Contacting DellAntigua and Barbuda Argentina Buenos Aires Austria Vienna Website support.euro.dell.com Australia SydneyBahamas Barbados Bolivia BermudaBrazil British Virgin Islands Colombia China XiamenCosta Rica Czech Republic Prague Website support.euro.dell.com Dominica Denmark Copenhagen Website support.euro.dell.comDominican Republic Ecuador Home and Small Business France Paris Montpellier Website support.euro.dell.comCorporate Germany Langen Website support.euro.dell.com India Hong KongIreland Cherrywood Website support.euro.dell.com 130 Appendix Italy Milan Website support.euro.dell.com JamaicaAppendix 131 Japan Kawasaki Website support.jp.dell.com Korea Seoul132 Appendix Luxembourg Website support.euro.dell.com Latin AmericaMacao Malaysia Penang Montserrat MexicoNetherlands Antilles Netherlands Amsterdam Website support.euro.dell.com Panama Norway Lysaker Website support.euro.dell.comPeru Poland Warsaw Website support.euro.dell.com St. Kitts and Nevis Puerto RicoSt. Lucia St. Vincent and the Grenadines Switzerland Geneva Website support.euro.dell.com Sweden Upplands Vasby Website support.euro.dell.comTaiwan Appendix 137 Thailand Dell.co.uk/lca/customerservicesTrinidad/Tobago Turks and Caicos Islands A. Austin, Texas BusinessAppendix 139 Virgin Islands Regulatory NoticesVenezuela 140 Appendix Appendix 141 142 Appendix NOM Information Mexico Only Appendix 143 CE Mark Notice Appendix What is covered by this limited warranty? Limited Warranty for the U.SWhat is not covered by this limited warranty? Limited Warranties and Return Policy What do I do if I need warranty service? How long does this limited warranty last?What will Dell do? 146 Appendix What if I purchased a service contract? How will you fix my product?Appendix 147 Total Satisfaction Return Policy U.S. Only May I transfer the limited warranty?What do I do if I am not satisfied? 148 Appendix Appendix 149 Limited Warranty Terms for Canada 150 Appendix Appendix 151 152 Appendix Total Satisfaction Return Policy Third-Party Software and Peripherals Products Dell Software and PeripheralsDell-Branded Peripheral Products Return Policy Exclusions GuaranteeMaking a Claim Limitation and Statutory Rights Appendix 155 Appendix Index 157 D ex 158 Index Index 159 160 Index Dell Information Development Dell Confidential