Chapter Seven: Setting up the Phone Ports | Supplementary services 97 |
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Supplementary services
The supplementary services described in this section only work if they are supported by your ISDN service provider and if they are enabled on your ISDN line. Contact your ISDN service provider for more information on the calling features that are available in your area and the provisioning of your ISDN connection.
If you attempt to use a calling feature that is not available to you, you will hear four beeps (called the service failure tone) through your telephone handset.
•Call Forwarding
•Call Waiting
•VoiceMail
•Caller ID
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•Call Transfer
Note If you did not use
Note To use Calling Features, your ISDN line must support the following: Additional Call Offering (ACO) and Flexible Calling (FC). If you ordered your ISDN line using the proper
Note Calling Features are accessed via codes (for example, *72). The codes you use will differ depending on your ISDN Service Provider. Contact your ISDN Service Provider for more information.
To enable supplementary services
1.On the Manual Configuration menu, click ISDN and phone ports. The DIVA LAN ISDN Modem displays the ISDN phone line parameters page.
2.In the Define settings for box, choose the phone port you want to enable calling features for. DIVA LAN ISDN Modem displays the following page:
3.Enable distinctive ring, Enable call waiting, or Enable voice mail as required.
4.Click Save.
5.Click Reset.
Call Forwarding
Call Forwarding automatically transfers incoming calls to wherever you are so you never miss a customer call even when you’re away from your home office. Call Forwarding is accessed by dialing a simple code (e.g., 72#<forward number>). Not all ISDN Service Providers use the same dial codes. Ask your ISDN Service Provider for the codes you should use.
Note Some ISDN Service Providers use *70 to activate Call Forwarding. If you press *70, but call forwarding does not get activated, try using **70. Contact your ISDN Service Provider if problems persist.
