Contacting customer services | Eicon Networks DIVA LAN ISDN manual

Chapter One: Introduction	Contacting customer services 15

Administration

•Web-based, TELNET, and command line management interfaces

•Configure using IP via the Ethernet or ISDN ports, or by using a direct serial link via the console port

•DTMF interface permits configuration with a touch tone telephone

•Statistics with real-time updates

•Ability to save and restore configuration locally or remotely

•SNMP MIB II support

Contacting customer services

To obtain technical support for Eicon products, contact your Eicon Technology supplier.

World wide web

Information about Eicon Technology products and services—including documentation and software updates— is available from our web site at www.eicon.com/support

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Eicon Networks DIVA LAN ISDN manual Contacting customer services, World wide web, Administration

Contents

Diva LAN Isdn Modem User’s Guide First Edition August 206-312-01 Table of Contents Chapter Three Chapter FourChapter Five Chapter Six Chapter SevenChapter Eight Chapter Ten Chapter Nine Appendix a Appendix BAppendix C Appendix D Introduction Diva LAN Isdn Modem Connecting to the InternetIntroducing the Diva LAN Isdn Modem Creating your own LAN for resource sharing Connecting to a corporate network Creating a VPNAttaching telephones and fax machines Connecting more computers Total network securityCompression for faster throughput Advanced Isdn tariff management Advanced diagnosticsUnsupported configurations Bandwidth on-demand Summary of features Contacting customer services AdministrationWorld wide web Getting Started Installation overview Prepare for installation Verify your package contentsVerify the configuration of your computers To use the advanced configuration options To configure the Diva LAN Isdn ModemTo run the Modem Monitor software Isdn channel usage Isdn access interfacesChoose a connection protocol Important Isdn concepts Multilink PPP + Bacp Choosing a connection protocolPPP Multilink PPP Summary Multilink PPP + AO/DI120 Order an Isdn Line Information to record when ordering your line Gather Internet account information Gather X.25 informationGather V.120 information Scripting To install the Diva LAN Isdn Modem Install the Diva LAN Isdn Modem Chapter Two Getting Started Install the Diva LAN Isdn Modem To install Modem Monitor Install Modem Monitor Windows 95/98/NT4Page Page Connecting a non-Windows computer to the Diva LAN Isdn Modem Page To configure the Internet connection Configuring the Internet connectionPage Fill in the fields as indicated below Page Page What’s next? Using your Diva LAN Isdn ModemHow long will the line stay connected? Registering your Diva LAN Isdn Modem Using Modem Monitor Start menu program group Starting Modem Monitor Start menu options Buttons Properties dialog box Utilities dialog box Options dialog box Status Viewer Profile tableUtilities Web-based Configuration Interface To start the web-based configuration interface Starting the web-based configuration interface Getting help Saving configuration settings Connection profile types General settings and connection profilesGeneral settings Connection profile settings To edit the ISP profile Editing the ISP profilePage To edit the LAN profile Editing LAN settings To save/restore configuration settings Saving and restoring configuration files Viewing status information System statusFront panel display Obtaining statistics Upgrading the Diva LAN Isdn Modem firmware To upgrade the firmware To reset the Diva LAN Isdn Modem to factory defaults Resetting to factory defaults Minimizing Isdn Charges Cost Control Idle timerTo define Cost Control settings To set the idle timer Isdn billing intervals Data call thresholds To configure Bacp Configuring Bacp Chapter Five Minimizing Isdn Charges Configuring Bacp Configuring AO/DI To configure AO/DI On the D-channel To configure X.25 settings Chapter Five Minimizing Isdn Charges Configuring AO/DI To set Isdn active intervals Setting Isdn active intervals To enable spoofing of NetBIOS services Spoofing NetBIOS services Data compression Manual dialing To enable manual dialing To restrict analog calls Restricting analog calls Data over voice To enable data over voice Traffic filtering Security Configuration interfaces Security features System password To set the system passwordTo erase the system password Automatic log out How it works Network address translationSecurity benefits NAT static mappings Running a web or FTP server Default NAT serverConfiguring a NAT static mapping for a web server Configuring a NAT mapping for an FTP server To create a static NAT mapping Internet Remote management To enable remote management Incoming calls and IP addressing Incoming data calls Enable Answer incoming data calls To enable support for incoming data calls Click Authentication Call screening To set up call screening To set up call authentication Call authentication Callback Callback modesCallback options Delay before host calls back Timeout waiting for callbackTo set up callback Enable Manual dialing only Custom security features Setting up the Phone Ports Setting phone numbers manually Connecting modems and fax machines Connecting multiple analog devicesTo enable support for fax/modem Requirements To enable call bumpingCall bumping How it works Restricting analog calls Supplementary services To enable supplementary servicesCall Forwarding Caller ID Service Failure ToneCall Waiting VoiceMail Call Transfer Feature Key values Connecting to a Corporate Network Resources Overview Gather information To configure the Corporate profile Configure the Corporate profilePage Page Page Support for Microsoft Network Neighborhood Using the corporate connectionNetBIOS name resolution Timeouts What’s next? Advanced Installations Connection retries To define retry settings To define a backup profile and set the profile restore delay Installing on an existing LAN Using Modem MonitorManual installation Uncheck the Dhcp server enabled option If your LAN has a router Adjusting configuration settings on the LANIf your LAN uses static addressing If your LAN has a Dhcp server Third-party Ethernet Hub Connecting more than four computers To create a VPN Creating a virtual private network Connecting to the VPN Page Defining routes Installation and configuration procedureConcurrent Internet and Intranet connections Selecting a connections protocol Static vs. dynamic addresses Using masksIP routes About IP addresses External addresses 192.168.1.1 ISP 212.182.22.39 Why routes are neededInternet Single connection Multiple connections Internet 212.182.22.39 Routing on the local LAN Defining routes for the Diva LAN Isdn Modem Routing Information Protocol RIP Chapter Nine Advanced Installations IP routes How filtering works IP filters Default filters What is a datagram?To define a filter Chapter Nine Advanced Installations IP filters Location ActionDirection Source/Destination Dropping incoming traffic from a specific network IP filtering examples Allowing incoming traffic only from a specific network 1st filter2nd filter Blocking web surfing Chapter Nine Advanced Installations Making a V.120 connection To configure the V.120 protocolPage To install the Eicon SecurID Client software To uninstall the Eicon SecurID Client softwareSecurID support To enable SecurID support Other Configuration Tools Configuration options Local configurationRemote configuration Prerequisites Local accessRemote access Web interface Enabling Tftp server support Using Web interfaceUsing the command line interface CLI Tftp interface Loading new firmware via Tftp Uploading/downloading configuration files Dtmf interface Commands Command line interface CLI Establishing a Telnet connection via IPEstablishing a serial connection To establish a serial connection Using the command line interface Connection profiles About configuration contextDefault profiles Command line reference To load the new firmware TCP/IP Configuration Installing and configuring TCP/IP for Windows 95/98 Installing TCP/IPConfiguring TCP/IP Select Use Dhcp for Wins Resolution Page Installing TCP/IP for Windows NT Installing TCP/IPConfiguring TCP/IP Configuring TCP/IP on an iMac Technical Information Diva LAN Isdn Modem indicator lights B1, B2Link Fault PowerE1, E2, E3, E4 Port Description Diva LAN Isdn Modem connectors To reset Resetting the Diva LAN Isdn ModemResetting operational settings Resetting to factory defaults Single Isdn device Installing the resistorTermination Determining termination requirements Command Line Reference Section uses the following conventions Notational Conventions For information on See Commands Enable Aodi Areacode Disable Aodi AreacodeSET Aodi Txbuffer bytes Show Callback Configuration SET Callback Mode type option number1 number2SET Callback Timeout seconds SET Callback Delay seconds Delete Isdn Screening channel index Enable Isdn ScreeningDisable Isdn Screening ADD Isdn Screening channel number Enable Isdn Threshold Disable Isdn Threshold Call thresholdsSET Isdn Threshold intervalDays maxHours maxCalls Show Dhcp Status SET Dhcp Type Server None Stop Dhcp Trace Show Dhcp Configuration Enable Dhcp Staticmap ip Disable Dhcp Staticmap ip Delete Dhcp Staticmap ipShow Dhcp Staticmap SET DNS Address Primary Secondary dnsaddr Enable DNS Relay Disable DNS RelayShow DNS Configuration SET DNS Domain domain Show Ethernet Trace memsize framesize EthernetShow Ethernet Statistics Show Ethernet Address General Show Time Enable Display Disable DisplayValidate Show Date Show Calls Status Active Last Show LED StatusShow System Status Show Version Enable Filter Disable Filter SET Action Drop ForwardSET Direction in OUT ANY Show IP Filter SET Type ALL UDP TCP SYN Anyicmp ADD IP NAT UDP TCP port ipaddress Enable IP NAT Disable IP NATSET IP NAT UDP TCP Default port address Show IP NAT SET IP Route Ipaddr maskLen gwAddr IP routingADD IP Route Ipaddr maskLenmetric gwAddr Delete IP Route Ipaddr Show IP Statistics IP variousShow Icmp Statistics Show IP Address Enable IP Multicast Disable IP Multicast Show IP ConfigurationSET IP Services ALL Intelligent Minimal None Enable IP Spoofing Disable IP Spoofing Enable Isdn Answer Disable Isdn Answer Enable Isdn Teisharing Disable Isdn Teisharing SET Isdn Switch NI1 5ESS Auto 5ESSPP SET Isdn Switch Jate Euro BT TPH China SingaporeDetect Isdn Spid Show Isdn Statistics Disable Isdn DELAY56KShow Isdn Configuration SET Isdn Calltype Auto 56K DOV Isdn Access Time Show Isdn AccesstimeEnable Isdn Accesstime Disable Isdn Accesstime Stop Lapd Trace Show Lapd Trace memsize framesize Stop Mail Trace Disable LOG Output Screen RemoteLogging and Mail Trace SET LOG Filter Trace Debug Info Security Warning Show Mlppp Configuration SET Mlppp Linkup threshold delay channelSET Mlppp Linkdown threshold delay channel SET Mlppp Mode Disable Normal Bacp Aodi Phone Enable Phone Altring channel Disable Phone Altring channelEnable Phone Callbumping Disable Phone Callbumping Enable Phone Callerid Disable Phone Callerid SET Phone Capability channel Speech Data SET Phone Msgindicator refreshEnable Phone Voicemail channel Silent Disable Phone Voicemail channel Show Phone Configuration SET Phone Country countryShow Phone Country SET PPP Authent Encrypted ANY Enable PPP Authent Disable PPP AuthentEnable PPP Compression Disable PPP Compression Enable PPP Secureid Disable PPP Secureid Show PPP Configuration Enable PPP Echorequest Disable PPP Echorequest Stop PPP Trace port Show PPP StatisticsShow PPP Status Show PPP Trace portmask memsize framesize Profiles 931 Show Q931 Trace memsize framesizeStop Q931 Trace Show RIP Statistics Enable RIP V1 V2 V2COMPATIBLE MergeDisable RIP Merge Show RIP Configuration Show RIP Reject Delete RIP Reject ipaddr SET Snmp Location name SET Snmp Name nameSET Snmp Description name SET Snmp Contact name Show TCP Statistics Show TCP Trace memsize framesizeStop TCP Trace Tftp Enable Tftp Server Disable Tftp Server SET Timeprotocol Server timeServer Enable Timeprotocol Disable TimeprotocolShow Timeprotocol Configuration Time Protocol Show UDP Statistics Show UDP Trace memsize framesizeStop UDP Trace Enable Disable SET V120 Mode Multiframe Unacknowledged120 Stop V120 Trace SET V120 Idletime IdleDelayShow V120 Configuration Show V120 Trace memsize framesize Show Script index ADD Script Line index command argumentScripting Delete Script Line index SET X25 LCN lcnNumber SET X25 Address localX25addrSET X25 CUD callUserData SET X25 Facilities hexstring Show X25 Configuration Show X25 StatusStop X25 Trace Regulatory Information Regulatory Information for the U.S.A 212FCC Part 68 Notice 213 Regulatory Information for Canada