Troubleshooting
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■Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.
■Run Error-checking on the diskette. For more information, see “Checking
the hard drive for errors” on page134.
If errors are detected and corrected, try using the diskette again .
You see a “Access Denied” or “Write protect” error message
■Move the write-protection tab in the upper-right corner of the diskette
down (unprotected).
■The diskette may be full. Delete unnecessary files on the diskette and try
again.
■Make sure that the diskette you are using is IBM-compatible.
■Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.
You see a “Disk is full” error message
■Delete unnecessary files on the diskette.
■Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.
■Run Error checking on the diskette. For more information, see “Checking
the hard drive for errors” on page134.
You see a “Non-system disk” or “Disk error” error message
■Eject the diskette from the diskette drive, then press ENTER.
■Make sure that the diskette you are using is IBM-compatible.
The diskette drive LED is lit continuously
■Remove the diskette from the drive. If the light stays on, try restarting your
computer.
DVD drives
See “CD or DVD drives” on page167.
File management
A file was accidentally deleted
If a file was deleted at a DOS prompt or in Windows while holding down the
SHIFT key, the file cannot be restored.

To restore deleted files:

1Double-click the Recycle Bin icon.
Help and Support
For more information about
troubleshooting, click Start, then click
Help and Support. Type the keyword
System Restore in the Search box, then
click the arrow.
2Right-click the file you want to restore, then click Restore. The file
is restored to the place where it was originally deleted from.
If the Recycle Bin was emptied before you try to restore a file, the
file cannot be restored.