Your ZIP drive may be interfering with your scanner. Disconnect your ZIP drive, then try using the scanner.
If you’re using a transparency unit or automatic document feeder . . .■Make sure the unit is correctly installed and connected to the scanner’s option (ADF/TPU) interface.
■Make sure you selected the correct
Document Source setting for your image.
■Make sure your transparency unit or automatic document feeder is closed (lying flat against the document table).
■If paper is jammed in your automatic document feeder, see “Fixing Paper Jams” on page 120.
Software ProblemsYou can’t start EPSONTWAIN Pro . . .■Make sure the scanner’s READY light is on.
■Check to make sure your cable is securely connected to both the scanner and computer.
■Try a different cable. If you have a USB connection, be sure to use an EPSON USB cable. If you have a SCSI connection, try using a high quality, shielded SCSI cable, and be sure to restart your computer after you change the cable.
■If you have a SCSI connection, you can’t turn the scanner off and on again while you’re using your computer. Turn both the scanner and computer off, then turn on the scanner before you turn on the computer.
■If you have a SCSI connection, make sure the SCSI interface board is installed correctly in your computer.
■For SCSI connections, check that your system recognizes your scanner and SCSI board (Windows only). Check the System Device Manager in the Windows Control Panel. For Windows NT, check the SCSI Adapters dialog in the Windows Control Panel.
■For SCSI connections, check for conflicts in your SCSI ID setting, I/O address, the interrupt setting for your SCSI board, and other settings. For information about the SCSI ID setting, see “Connecting to a SCSI Interface” on page 20. For information about choosing other settings, see your computer manual.
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