Epson 1640XL Where To Get Help, EPSON Technical Support

Where To Get Help

EPSON Technical Support

EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table:

	Service	Access

	World Wide Web	From the Internet, you can reach EPSON Support at
		http://www.epson.com. At this site, you can download
		drivers and other files, look at documentation such as product
		brochures and user manuals, and access troubleshooting
		information.
	EPSON Internet FTP	If you have Internet FTP capability, use your Web browser (or
	Site	other software for FTP downloading) to log onto
		ftp.epson.com with the user name anonymous and your
		e-mail address as the password.
	EPSON E-MAIL	To receive technical advice through e-mail, go to
	Technical Support	http://www.epson.com and complete the form under the
		troubleshooting tab, as requested.
	Automated	A variety of automated help services are available 24 hours a
	Automated	day, seven days a week. To use these services, you must have
	Telephone Services
	Telephone Services	a touch tone telephone and call (800) 922-8911.
		a touch tone telephone and call (800) 922-8911.

To speak to a technical support representative, dial (562) 276-4382 (U.S.) or

(905)709-3839 (Canada), 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply.

Before you call, please have the following information ready:

■Product name (EPSON Expression 1640XL)

■Product serial number (located on the back of scanner)

■Proof of purchase (such as a store receipt) and date of purchase

■Computer configuration

■Description of the problem

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