■Check for IRQ conflicts with
■Windows users: check the System Device Manager in the Windows Control Panel. If there is an
Unknown Device icon, select it and click Remove.
■Macintosh only: if you have an IEEE 1394 FireWire interface connection, make sure the following Extensions are selected in the Extensions Manager:
EPSON FW Scanner Enabler, EPSON FW Scanner Expert, and EPSON FW ScannerLib.
■Macintosh only: if you have an IEEE 1394 FireWire interface connection, make sure the IEEE 1394 FireWire scanner interface card is installed correctly in the scanner. (See “Installing the Card in Your Scanner” on page 122.)
■If all else fails, uninstall and reinstall your software. See the instructions for uninstalling software beginning on page 141.
EPSON TWAIN Pro (or EPSON TWAIN Pro Network) doesn’t appear in the list where you select your scanner . . .
See the solutions under “Your system doesn’t recognize the scanner...”.
■Check to make sure your cable is securely connected to both the scanner and computer.
■Try a different cable. If you have a USB connection, be sure to use the USB cable that came with your scanner. If you have a SCSI connection, try using a high quality, shielded SCSI cable, and be sure to restart your computer after you change the cable.
■Turn off both the scanner and your computer. Then turn on your scanner before you turn on the computer.
■If you’re connected to a USB hub, try connecting the cable to the computer’s USB port.
■If you have a SCSI connection, make sure your system is correctly terminated and there are no conflicting SCSI IDs.
■If you’re using a network scanner, check with your network administrator to see whether your computer is on a different router than the scanner server. If it is, make sure the router for the scanner server is configured to allow traffic from your network.
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