Epson C3800 Troubleshooting, Chapter, Clearing Jammed Paper, Precautions for clearing jammed paper

EPSON AcuLaser C3800 User's Guide

Chapter 12

Troubleshooting

Clearing Jammed Paper

If paper becomes jammed in the printer, the printer’s LCD panel and EPSON Status Monitor provide alert messages.

Precautions for clearing jammed paper

Be sure to observe the following points when you clear jammed paper.

❏Do not remove jammed paper by force. Torn paper can be difficult to remove and might cause other paper jams. Pull it gently in order to avoid tearing.

❏Always try to remove jammed paper with both hands to avoid tearing it.

❏If jammed paper is torn and remains in the printer, or if paper is jammed in a place not mentioned in this section, contact your dealer.

❏Make sure that the paper type that is loaded is the same as the Paper Type setting in the printer driver.

❏Do not leave the front cover open for more than five minutes to avoid exposing the imaging cartridges to light.

❏Do not expose the imaging cartridges to sunlight at all.

Troubleshooting 247