EPSON AcuLaser C3800 User's Guide

Areas are missing in the printed image

Cause

What to do

 

 

Your paper may be moist or damp.

This printer is sensitive to moisture absorbed by the

 

paper. The higher the moisture content in the paper,

 

the lighter the printout. Do not store paper in a humid

 

or damp environment.

 

 

You may not be using the correct type of

If the surface of your paper is too rough, printed

paper for your printer.

characters may appear distorted or broken. EPSON

 

Color Laser Paper or smooth, high-quality copier

 

paper is recommended for best results. See

 

"Available paper types" on page 288 for information

 

on choosing paper.

 

 

Completely blank pages are output

Cause

What to do

 

 

The printer may have loaded more than one

Remove the paper stack and fan it. Tap it on a flat

sheet at a time.

surface to even the edges, then reload the paper.

 

 

One of the imaging cartridges may be near

If the message on the LCD panel or in EPSON Status

the end of its service life.

Monitor indicates that the amount of toner is low,

 

replace the imaging cartridge. See "Imaging

 

Cartridge" on page 228.

 

You can also check the amount of toner remaining

 

in the cartridge by looking at the Basic Settings tab in

 

the printer driver.

 

 

The problem may be with your application or

Print out a status sheet. See "Printing a Status Sheet"

interface cable.

on page 205. If a blank page is ejected, the problem

 

may be with the printer. Turn off the printer and

 

contact your dealer.

 

 

The Paper Size setting may be incorrect.

Make sure the correct paper size is set in the Tray

 

Menu on the control panel.

 

 

MP Tray Size setting may be incorrect.

When loading paper for which the size is not

 

specified with Auto setting, specify the correct

 

paper size on the MP Tray Size setting in the Tray

 

Menu on the control panel.

 

 

The cartridge seal may not be pulled out of

Make sure that the cartridge seal has been pulled

the imaging cartridge.

out completely. See "Imaging Cartridge" on page

 

228 for details.

 

 

Troubleshooting 266