EPSON AcuLaser C3800 User's Guide

Paper does not feed from the optional paper cassette

Cause

What to do

 

 

The paper guides are not set correctly.

Make sure that the paper guides in the optional

 

paper cassettes are set to the correct paper size

 

positions.

 

 

The optional paper cassette may not be

See "Optional Paper Cassette Unit" on page 211 for

installed properly.

instructions on installing an optional paper cassette

 

unit.

 

 

The paper source setting may not be correct.

Make sure you have selected the proper paper

 

source in your application.

 

 

There may be no paper in the paper

Load paper into the selected paper source.

cassette.

 

 

 

Too many sheets may be loaded in the paper

Make sure that you have not tried to load too many

cassette.

sheets of paper. For the maximum paper capacity

 

for each paper source, see "MP tray" on page 32,

 

"Standard lower paper cassette" on page 33, and

 

"550-sheet Paper Cassette Unit" on page 33.

 

 

The paper size is not set correctly.

Make sure to set the paper guides in the optional

 

paper cassette correctly.

 

 

Feed jam when using the optional paper cassette

Cause

What to do

 

 

The paper is jammed at the optional paper

See "Clearing Jammed Paper" on page 247 to clear

cassette.

jammed paper.

 

 

An installed option cannot be used

Cause

What to do

 

 

The installed option is not defined in the

For Windows users:

printer driver.

You have to make settings manually in the printer

 

driver. See "Making Optional Settings" on page 71.

 

For Macintosh users:

 

When you have attached or removed printer

 

options, you need to delete the printer using Print

 

Setup Utility (for Mac OS X 10.3 and 10.4), Print Center

 

(for Mac OS X 10.2 or below), or Chooser (for Mac

 

OS 9), and then re-register the printer.

 

For Mac OS X, start EPSON Status Monitor before

 

re-registering the printer.

 

 

Troubleshooting 270