EPSON AcuLaser C3800 User's Guide

The printer’s emulation mode setting for the interface that you are using is incorrect.

The emulation mode can be set individually for each interface which receives print job data. Set the emulation mode for the interface you are using to PS3.

Set the emulation mode through the SelecType Emulation menu on the printer. See "Emulation Menu" on page 173.

The printer does not print

Cause

What to do

 

 

The Print to file check box is selected in the

Clear the Print to file check box in the Print dialog

Print dialog box (except on Mac OS X).

box.

 

 

The Save as File check box is selected on the

Clear the Save as File check box on the Output

Output Option sheet in the Print dialog box

Option sheet in the Print dialog box.

(Mac OS X only).

 

 

 

An incorrect printer driver is selected.

Make sure that the PostScript printer driver that you

 

are using to print is selected.

 

 

For Mac OS 9 users only

Clear the Unlimited Downloadable Fonts check box.

The Unlimited Downloadable Fonts check box

 

on the PostScript Options setup option page

 

in the Page Setup dialog box is selected.

 

 

 

The Emulation menu in the printer’s Control

Change the mode setting to either Auto or PS3.

Panel is set to a mode other than Auto or PS3

 

for the interface that you are using.

 

 

 

The printer driver or printer that you need to use does not appear in the Printer Setup Utility (Mac OS 10.3.x and 10.4.x), Print Center (Mac OS 10.2.x), or Chooser (Mac OS 9)

Cause

What to do

 

 

QuickDraw GX is in use (Mac OS 9).

This printer’s driver does not support QuickDraw GX.

 

Disable QuickDraw GX.

 

 

The printer name has been changed.

Ask the network administrator for details, then select

 

the appropriate printer name.

 

 

The AppleTalk zone setting is incorrect.

Open the Printer Setup Utility (Mac OS 10.3.x and

 

10.4.x), Print Center (Mac OS 10.2.x), or Chooser

 

(Mac OS 9), then select the AppleTalk zone that the

 

printer is connected to.

 

 

Troubleshooting 277